Can open a SharePoint Word document but do not have option to save back to SharePoint.

Office 2013. I create documents in Word and save them to a folder in SharePoint. Certain users can click on the file in SharePoint, and open/edit the contents. But when they save the document by clicking the Save icon, the document is saved to the \temp
directory. When they select Save As and then select SharePoint, they have to browse to/find the directory (it is one of hundreds), and when they finally try to save it to the correct directory they over-write the document that is there, erasing all changes
from other editors.
I have 6 people contributing to my documents on SharePoint, and 2 of them have this problem. All other users are fine.
I checked the Trusted settings on their computer but it seems they are carried over from the document I created...so I am stuck.

Hi Kokiafan,
According to your description, my understanding is that some users could not save documents back to SharePoint by default.
You mentioned that you have checked the Trusted settings, where was the Trusted settings? Was it from IE or Office?
Please uncheck “Enable Protected View for files located in potentially unsafe location” in the Trust Center of Office, compare the result.
More information, please refer to the link:
http://blogs.interfacett.com/word-2010-not-saving-back-to-sharepoint-2010-by-default
Another similar post for your reference:
http://isharepoint.wordpress.com/2011/05/26/can-not-save-document-back-into-document-library/
Best Regards,
Wendy
Wendy Li
TechNet Community Support

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