Can open cr2 files but no thumbnails

I am trying to help a friend with Mac Snow Leopard OS but i am a Windows person so maybe I did something wrong.
I downloaded and installed ACR 8.3. His 6D RAW files open fine in Photoshop CS6 but Bridge does not generate thumbnails. I see the small thumbs in the loader while importing the photos but once I am in Bridge there are no thumbnails. I deleted Bridge's preferences and deleted the cache but nothing helped.
What else can I do?
Thanks in advance

All nee AI files are based on document profiles, which are actually plain AI files.
Print.ai is one of them. You may try and select a different profile to see if it's just the Print.ai
But it may of course be all of them that somehow got corrupt.
Could be that the files are corrupt or that Illustrator doesn't have access privileges.
The files are located in your user folder. Find the exact location in this article:
http://blogs.adobe.com/adobeillustrator/2009/05/startup_profiles_a_great_tool.html
In case the files are completely corrupt you may try and rebuild the preferences or even do a complete reinstall.

Similar Messages

Can open cr2 files but no thumbnails in Bridge

I got no response in Bridge forum so I am trying here.
I am trying to help a friend with Mac Snow Leopard OS but i am a Windows person so maybe I did something wrong.
I downloaded and installed ACR 8.3. His 6D RAW files open fine in Photoshop CS6 but Bridge does not generate thumbnails. However I do see the small thumbs in the loader while importing the photos but once I am in Bridge there are no thumbnails. I deleted Bridge's preferences and deleted the cache but nothing helped.
What else can I do?
Thanks in advance

>By "RAW converter file" I mean the plug-in that I downloaded from the Adobe homepage.
That's unclear. Both the DNG Converter and the Camera Raw Plug-in can be downloaded from the Adbe downloads page. :/
You want the Camera Raw
plug-in, not the DNG
Converter.
Did you remove the old Camera Raw plug-in when you updated to ACR 4.6? Are you sure you are in the ROOT LEVEL Library and not your user Library?
Also, I'm assuming you quit both Photoshop
and
Bridge before updating, then re-launched both applications afterwards?
Purge the Cache for each offending folder through the Tools menu in Bridge.

Downloaded certain files from my old computer on a memory stick.Have inputted stick into my new mac and can open PDF files but not xlr,aww or eps files.Is there a solution to this please?

Transferred certain files to my new Mac from my old computer via memory stick.Can open PDF files but not xlr,aww or wps ones.The important ones are in xlr format.Is there a solution please?

My guess is they don't care. Most likely they're illiterate and don't know what a colon is for. They probably think it's a little-used character. Remember: these are the people who don't know the difference between "deprecate" and "depreciate".
I have the same colon problem as you do. But it's not the biggest problem I have encountered in Lion. If it was only that I'd be Mr. Delighted with Lion. There's worse than having a colon - uh - that won't cooperate. A lot worse, in Lion.

Downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with the

downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?

Let me give you a slightly different perspective than everyone else here. You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network. That's bad. Very bad, for you, unless you absolutely trust everyone who lives within range of this network. So stop doing it.
As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information. There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot. Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it.

In documents I can open pdf files but none of the others

When I go to documents I can open pdf files but nothing else. Same on downloads. I have lots of info I've downloaded over time and I often use it. Can I just go back and use internet explorer for that and if so how?

Opening in the side bar is the default for bookmarks that are created via a link or button on a website.<br />
You can check the Properties of a bookmark via the right-click context menu in the side bar (Ctrl+B; Cmd+B on Mac).<br />
In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right.<br />
Make sure that "Load this bookmark in the side bar" is not selected.<br />

My cs3 cant open .cr2 file but can open .nef file

Hello there..can anyone here help me to solve my problem?i'm using photoshop cs3.i've just install the camera raw4.6 to it and still cant open my .cr2 file.but can open file from nikon (.nef)..why?

You might find some info helpful in answering your question, and a possible workaround using the free DNG converter, in this thread:
http://forums.adobe.com/message/3000238
-Noel

I can open audio files but can't find them with Finder or Spotlight.

Hello!
I wanted to delete a few songs and found that by searching in Finder or Spotlight they couldn't be found.
I can open the files in Finder by opening iTunes, ctrl clicking the song and selecting 'view in Finder'. If I then 'get info' on the file it gives a folder, 'iTunes music' that I can't find. Is it possible the folder is there but hidden or that 'get info' is giving the wrong address?
I've recently moved my data (only) onto a new computer using Migration Assistant. On my old computer I'd find the songs by searching in Finder with no problems.
Here's an example incase I've not been clear:
I ctrl click on 'the boy who killed time' and select 'open in finder'.
It opens in finder and i again ctrl click on it and select 'get info'.
Get info gives me the following address for the file: Macintosh HD ▸ epoche ▸ Music ▸ iTunes ▸ iTunes Music ▸ vincent vincent and the villains ▸ are you ready for the country.
If I look for the song by clicking through the folders in finder (opening 'epoche' then 'Music' then 'iTunes') I can't find the folder 'iTune Music' in the 'iTunes' folder.
Any ideas? Rachel

My answer in the older thread is still valid
Maybe the "iTunes Music" folder is hidden.
Please open Terminal and issue the following command
ls -ladO /epoche/Music/iTunes/iTunes\ Music
you should get a line similar to this
drwxrwxrwx 13 yourusername staff hidden 442 12 Mar 21:49 /epoche/Music/iTunes/iTunes Music
Numbers, date and time may differ.
If you see hidden then the folder is hidden. To unhide "iTunes Music", in Terminal issue the following command
chflags nohidden /epoche/Music/iTunes/iTunes\ Music

PSE 7 - ACR 5.5 - Can open Raw files but can't see in Organiser

hi, I've just installed PSE 7 on my new Windows 7 (64 bit) Dell and have replaced the ACR with 5.5 and can open all images, including my CR2 files from my Canon 50d. Although I can edit them with ACR from PSE the thumbnails are all just greyed out images. Am I missing a vital piece of the puzzle to get this working properly ?
Cheers
Joan

Bennett, when you open a raw file in Camera Raw and finish working on it the choices to click on are Open Image, Cancel, and Done. Which one are you clicking on to close the image in ACR? Cancel will do just that. Cancel the changes and the 16/8 bit setting will not be kept. The other two choices (Open Image and Done) will maintain the changes you made and the 16/8 bit setting and the color space should stick for the next image.

Need camera raw 6.7 so I can open CR2 files from my Canon 5d mark iii

I purchase PS CS5 and says my camera is compatible and it will not open up the CR2 camera raw files from my canon 5D Mark iii camera. I used it in the past, and up graded my hard drive to MAC OSX 10.9, purchased new PS CS5 and Adobe will not update the Camera Raw 6 to 6.7 which using my files...

Hi redtulips54,
There you go. Download the one you need, depending on your operating system.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Hope that Helps.
Cheers!
~ Arpit

Opening CR2 files in Mac 10.6.8

Hi. I just downloaded Adobe DNG Converter 6.7 trying to open CR2 files(shot with G15). But it doesn't recognize(grey/can't click) CR2 files.
I'm using Mac OS X 10.6.8. What's confusing is that I can open CR2 files that are in my computer with Photoshop CS4 that I have. And the CS4 can open most other RAW files.
I'd appreciate any suggestions, thanks!

The G15 requires ACR 7.3 (thus DNG converter 7.3) according to this list
Camera Raw plug-in | Supported cameras
Brian

Where can I download a plug-in so that I can open CR2 for Canon G15?

These help pages just send me in circles and try to sell me new products. Can someone please tell me where can I download a plug in so that Photoshop Elements 9 OR CS5 can open CR2 files for Canon G15? Thanks very much.

The G15 was first supported by Camera Raw 7.3 (ACR7.3). ACR is the plugin which handles Raw files.
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
ACR 7.3 is only compatible with Elements 11 (or later) and CS6 (or later). Not Elements 9 or CS5 unfortunately.
Some options:
Upgrade to PSE 12
Download the free Adobe DNG Converter, convert all your G15 Raw files to DNGs then open the DNG files in Elements 9
http://www.adobe.com/products/photoshop/extend.displayTab2.html

Can't open cr2 files from my 5D but can from my 20D

i just got a new computer (windows vista) and on my old computer i could open cr2 files from both my 20d and my 5d just fine. but now on my new computer i can't open the cr2 raw files from the 5d but can from the 20d. I have photoshop cs2. I am not planning to upgrated to cs3 anytimes soon, do I just need to install a plug in? Please help.

Kristen,
No, no, no. The DNG Converter is a stand-alone executable program. You can even put it on your desktop. You would need it only if your camera model is NOT supported by ACR 3.7, which is the latest version you can use with Photoshop CS2.
In that case, you would use the DNG Converter to convert your raw images to DNG files first and then opening the DNG files in ACR 3.7.
Now, the ACR 3.7 plug-in has to be installed in the correrct location, which is where the old ACR plug-in resides. You will be replacing that old, obsolete ACR plug-in (while Photoshop is NOT running).
[The default Photoshop installation comes with and installs that obsolete ACR plug-in.]
Read the instructions on the download page very carefully, and refer to the FAQs of this forum on the same page where you added this topic.

My friend is unable to open CR2 files in bridge but I can in CS6. How can I help him

My friend is unable to open CR2 files in bridge but I can in CS6. How can I help him

What version of Bridge and Camera Raw is your friend using? And what camera is this from?
Each camera must be supported specifically and older versions of Adobe products don’t get updated for newer cameras.
Your CS6 is obviously new enough and has been updated to a new enough version of the Camera Raw plug-in but perhaps theirs is older or hasn’t been updated.
Here is a list of cameras that Adobe supports along with the version of the Camera Raw plug-in that is needed to read them:
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
For versions older than CS6, the highest CR version is +1 of the CS version—CS5 can use CR6.x but not CR 7 or 8.
The exception is CS6 which is still be sold by Adobe so can be updated to CR8 even though it initially shipped with CR7.

Can't open CR2 files in photoshop and camera raw

This weekend I rented a Canon 5D Mark iii. I have downloaded the files and all of the thumbnails in camera raw say CR2 and when I try to open Photoshop does not recognize this product.
I have:
Photoshop CS4
Camera Raw CS4
Canon 5D Mark ii
I have checked my updates folder and all my updates are current. Do I need to upgrade to CS5 or is there a way around this?

Hi I recently had a problem opening CR2 files in PHotoshop cs4. I had to reinstall into a new computer, so obviously it installed the basic programme and not the updates.
After trying everything, even calling the help desk, there was apparently nothing that can be donw as they no longer support cs4.
I kept trying and found a you tube video, which i cant find again to add the link but i followed the link and with what I did earlier I can now open CR2 files in my photoshop cs4
I found the relevany update that I needed to install and downloaded it, camera raw 5.2 ( Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 5.2 update ) this is the one for the Canon 5d Mk2
After downloading it would not update the progeramme so I was in the same possition, but i noticed the files were there and i just needed to put them in the right place in photoshop so carried on looking for were to put the Plus In.
This led me to the video.
To the point.
Download the update and save to a location where you will remember.
open Adobe photoshop and go to "edit"
Them " Preferences "
then "General "
Then " Plus-Ins"
At the top you will see " Add Plug-Ins Folder " Check this box then navigate to the "win64" ( this is because mine is a windows 64 bit computer and the download is specific ) and Choose it.
Shut down photo shop and try to open a raw.
Bridge doesnt work for some reason but im going to keep looking.
Hope this works for you as well.

Can't Open CR2 Files

I've been using CS2 on my iMac for a couple of years. Just got a new computer, a MacBook Pro, and installed CS2 on the new computer. When I try to open any photos from my Canon 50D, I get a message telling me that "Photoshop does not recognize this type of file"
What?
Since when can't PS open CR2 files? it can on my iMac.
What the heck could have happened?

You answered your own questions, you might just not realize it.
As I said above "LR 2.4 will have no problem reading the D50's CR2 files, but you still won't be able 'Edit in Photoshop' without converting them to a format CS2 can read. LR would need to convert them to TIFF."
In short on your iMac you were using LR to convert to TIFF before editing in CS2.
You can install LR 2.4 on your MacBook and still do that by tellign LR 2.4 on your MacBook to convert to TIFF and again edit in Photoshop CS2.
After installing LR 2.4, in LR goto Preferences -> External Editing, set it to convert to TIFF/ProPhoto/16Bit (usually that's the default).
It sounds like you've changed your workflow. On your iMac you were using LR to convert prior to CS2, on you MacBook you can do the same, but you should be able to open a 50D CR2 directly the CS2 on either machine.

Can open cr2 files but no thumbnails

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