Can open e-mails, but when I click something on an email to get more info I get a blank

I can open my e-mails, but if there is something to click on for further info as in a newsletter it does not open. Why do I get a blank and black page? I must have changed a setting and do not remember to undue the damage.Thank you.

Could be a link to a large PDF that is taking a long time to download. They show up as blank, black windows while downloading, usually with a progress bar.

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