Can place calls and texts but not receive them.

I can call others and send text messages but, when someone sends me a text I don't receive it and when they call it goes straigt to my voicemail. I went to the reception page where it shows the signal strength number at the top and it showed it was a good signal.

Have you spoken to your carrier ? It sounds like the phone isn't set up correctly.

Similar Messages

  • Can send faxes on 6500 but not receive them.

    Test says I need different phone cord. Went to Best Buy and they said that's crazy since I can send out. It used to work when I had Vonage, but now I switched to Comcast home phone and it won't work.
    This question was solved.
    View Solution.

    Hate to hear your are having that issue with your faxing. The Best Buy reps do their very best, they have 1000's of products to get to know....
    if you are not using the HP supplied cord (which is a 2 wire cord) or the fax hardware test indicates your are not using the correct cord then we need get you another fax  cord(2 wire  fax cord...)
    If the cord you are using is a 4 wire cord (you can tell by the 4 prongs on the end) then you will have fax issues... The extra 2 wires in a 4 wire cord can cause interference..
    Also.... you mentioned you changed carriers..If you have a voicemail service active this will disrupt your incoming faxes... there is no work around you MUST DEACTIVATE your voice mail to receive faxes.
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • Added money to account.  Can receive texts but not send them.

    I added money to my daughters prepay account and she can send texts but not receive them.  I have tried sending fresh texts and tried replying back and all I get are "message not  sent" notifications.  We are both on VZW.  She got the verifcation text that the  money went in and that the $20 texting plan was activated.  Please help.

        Hi, Spiniequeen!
    I am sorry to learn the device is not receiving texts! That's a bummer! Was your daughter's phone getting messages before adding money to it? If it had been awhile since funds were added, the features may need to be updated. I suggest contacting our prepaid team at 888-294-6804 for immediate assistance. Keep me posted!
    Thanks,
    AdamE_VZW
    Follow us on Twitter @VZWSupport

  • HT1430 hey, I just reset my Apple ID and suddenly much of my Iphone text history disappeared.  and I can send texts, but not receive any.  what do I do?  is this related to AppleID, or is the text issue from something else?  thx!

    hey, I just reset my Apple ID and suddenly much of my Iphone text history disappeared.  and I can send texts, but not receive any.  what do I do?  is this related to AppleID, or is the text issue from something else?  thx!

    Hi blyther,
    Thanks for using Apple Support Communities.  If you're unable to receive texts, see this article for troubleshooting steps:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Cheers,
    - Ari

  • We bought an iphone 4s for our daughter. We transfered it to straight talk. She can make calls and text no problem. She can use the WiFi but is unable to use the internet or mms. How do we update the APN?

    We bought an iphone 4s for our daughter. We transfered it to straight talk. She can make calls and text no problem. She can use the WiFi but is unable to use the internet or mms. How do we update the APN?

    To clarify for anyone who is still having any problems doing this.
    1. Unlock your phone with the carrier ( I know the process will work if it is jail broken but I am assuming you dont want to void the warranty on your phone) NOTE: even if you purchased the phone outright at Wal-Mart it is still locked to ATT so you will have to unlock the phone.  If it's already unlocked skip to step 2.  This works and will work even if you update the phone. 
    1a Here is the link to unlock a ATT iphone. Simply follow the instructions https://www.att.com/deviceunlock/client/en_US/
    2. Get a T- mobile SIM. Even if you don't want the service, if you feign interest, they will send you one for free or 99cents. If you need it now you can get one at a T-mobile store too.
    3. Once you have both your Straight talk SIM and your T-mobile SIM follow these instructions:http://www.youtube.com/watch?v=mFFf5uqk18M
    4. If you have any remaining questions look at all the responses posted previously on this thread or check out the Howard Forums Wiki: http://wiki.howardforums.com/index.php/Straight_Talk_iPhone
    Everything should work flawlessly at this point.  If not let me know and I'm happy to help when I can.  I hope this makes doing this very easy for everyone in the future. God Bless -J

  • My screen is on and I can see calls and texts coming in but I cannot use touchscreen.  It is frozen and won't move. What can I do?

    My iPhone is on and I can see calls and texts coming in but I cannot use the touch screen. It is frozen. What can I do?

    Basics from the manual are restart, reset, restore.
    Have you tired all three of these options?
    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • On my iPad, I was receiving iMessages and had the history of all message that were on my iPhone showing up but I just did a restore and I'm not receiving them.  I can send, though.  Any ideas?

    On my iPad, I was receiving iMessages and had the history of all message that were on my iPhone showing up but I just did a restore and I'm not receiving them.  I can send, though.  Any ideas?

    is there any important stuff saved to your emails? if so you could log on to your emails from a seperate device and back them up. im not sure what else you could do :/

  • Why can I send  but not receive them?

    Why can I send  but not receive them?

    Macrumors posted a solution for this.  I used it and it seems to have worked for me.
    Here's what they said:
    1. Turn off iMessage in Settings > Messages
    2. Reset networking settings in Settings > General > Reset
    3. Reenable iMessage in Settings > Messages
    Source:
    http://www.macrumors.com/2013/09/30/resetting-network-settings-may-fix-imessages -not-working-in-ios-7/

  • I can send emails but not receive them. The sender address was rejected by the server

    i can send emails but not receive them. The sender address was rejected by the server.

    Your mail server doesn't like the sender's address for some reason, perhaps because his mail server has been blacklisted for spamming.

  • Why can i send imessage texts but not sms texts ?

    why can i send imessage texts but not sms texts ?
    When i try to send an sms text ..i get a 'not delivered' message...no error code...imessage works fine...

        Very strange, [email protected] Let's get this figured out. Make sure that SMS messages are turned on. Go to Settings>Messages>Send as SMS. Please let me know if this works.
    ChaunceyM_VZW
    Follow us on twitter @VZWSupport

  • 2 people sent e-mails to me today and I did not receive them. They both were replies to my e-mail (both different).  I am running 10.7.5.  I searched everywhere and nothing.  Not on iCloud either.

    2 people sent e-mails to me today and I did not receive them. They both were replies to my e-mail (both different).  I am running 10.7.5.  I searched everywhere and nothing.  Not on iCloud either.  This happened a few years ago and never noticed it again.  I received emails before and after the 2 that never showed up so can't figure out why I didn't get them!  Does Apple automatically delete some emails based on text?  These were nothing crazy.  One was about decorating cookies for a party and which colors to use!  HELP!  Now I am worried I am missing important emails!

    Greetings Val Val,
    Welcome to the Apple Support Communities!
    I understand that you are not receiving some email from an account that you have set up on your Mac. To begin the troubleshooting process, I would recommend reading over and working through the attached article.
    OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
    Have a great day,
    Joe

  • Why are my Macbook Pro and my iPad able to place calls, but not receive them?

    I have a MacBook Pro late 2013 edition and last year's iPad Air as well as the iPhone 5s.  I have all of my devices completely signed in to my iCloud account and all of the appropriate boxes checked.  I can place calls using my iPad and my computer, but when my phone rings, it doesn't ring on either the iPad or my computer.  Strangely enough, my iPad used to receive phone calls a month ago, before most of this all came into play, but as already stated, it now does not.  All of my devices are updated to the latest software and I can seamlessly utilize all other handoff features between all three devices. 
    Any help or advice is greatly appreciated!

    Hi, MrsRhiMac.  
    Thank you for visiting Apple Support Communities.  
    Here is an article that I would recommend taking a look at when experiencing this issue.  
    Get help using Continuity with iOS 8 and OS X Yosemite
    http://support.apple.com/kb/TS5458
    Cheers, 
    Jason H.

  • I just switched iphones but my app store and my itunes will not work but i can make calls and texts

    i just switched iphones but my app store and my itunes will not work but i can make calls and texts

    Hi there. How were you able to solve it? I have a one year subscription to EW and I was able to receive a couple of issues. But now, I cannot download the new issue anymore. Please help.
    Thanks.

  • Can I save my iMessages but not have them appear in my list?

    I have a list of all of my iMessage convos.  I would like to have them on my phone but not have them appear in my list.  (Not active convos but want to save the information and don't want to have to scroll through them).  Can this be done?

    You could save them to a file on your computer, using apps like PhoneView (Mac) or TouchCopy (Mac or Windows) then move that file back to your phone. I back up my messages as a PDF file. I could, if I wanted to, email that to myself and open it in a PDF reader app (e.g. iBooks). 
    There's no good way to do it on the phone itself.
    Best of luck.

  • I can make calls but not receive them on lync 2013

    For some reason I can not receive calls from anybody in Conference mode or PC to PC  in some users. What type of logs can I enable on lync to verify this? I tried disabling an re-enabling again the user on lync and some users seem to work this, but
    in others not. 
    Thanks for your help.

    If you have deployed the Lync Monitoring Server you can look at the CDR and QOE data for calls: http://www.microsoft.com/en-ca/download/details.aspx?id=890 If you haven't
    deployed the Monitoring server, it's recommended when doing voice: http://technet.microsoft.com/en-us/library/gg398199(v=ocs.14).aspx
    You can also use snooper to trace calls (4 part blog explaining): http://blogs.technet.com/b/nexthop/archive/2012/04/16/troubleshooting-lync-server-2010-with-snooper-part-1.aspx
    Please mark posts as answers/helpful if it answers your question.
    Blog
    Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.

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