Can print color from Adobe Reader but not from Word

I can print a color document from Adobe Reader. But if I print another color document from Word, it comes out in black&white. Both are on an HP Color LaserJet CP2025dn printer. The settings selected in the system Print dialog are the same. What's the trick?

I hope you are doing well peggydii,
Are recieving any errors like printer offline message?
Can you see the printer in the computer as in the device and printers section?
Run this tool HP print and scan doctor  Let me know if the tool finds any errors, I will do my best to help you.
RobertoR

You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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