Can purchased songs be re-downloaded in case of a hard-drive crash?

I purchased several songs onto my iBook. Then my hard-drive crashed. I replaced it, but they weren't able to reload my information from that harddrive onto the new one. Although I had a back-up, it was only of a specific data file and I didn't realize iTunes saves the song in the Users music file so I hadn't backed that up. Is there any way to re-download those songs I've already paid for? Any and all help would be appreciated.

Good luck getting replacements. I just discovered that an entire season of a tv program I bought last March , plus several episodes from other shows, did not download. I had not wanted to watch them at the time I bought them and just assumed they were all downloaded. And, one episode from another season I just purcased didn't download...the first episode! According to the link Apples tech people sent me, they don't let you redownload things you have paid for! I honestly don't understand this. It's all copy protected anyway and can only be played on certain machines so why can't you redownload if you lose it or never got it? I do back up everything and it is not in my backups. It just never made it to my computer.
I buy tons of books on Audible.com and can redownload one any time I wish.
Apples stinginess about letting people who purchased from them redownload is really bad business. I've contacted them again to ask for another download but if they say no, it will be my last purchase from the iTunes store. With Amazon now offering a lot of the same stuff, I can take my business elsewhere.

Similar Messages

  • Re-Downloading for new Computer, old hard drive crashed

    I need to re-download Photoshop vers 13.
    I purchased the program online in October, 2012. After several hard drive crashes, Apple replaced my MacBook Pro, and I need to re-download the Photoshop ver 13. (All I can find are Cloud versions.)
    How do I do that?

    Direct Download Links for Adobe Software
    Mylenium

  • Can I recover lost library from Windows backup file after hard drive crash?

    I'm sure this has been visited before, so I'm sorry if this is redundent.
    My daughters Windows notebook had to be reformatted because of a severe virus. I had all important files including iTunes songs backed up onto portable Hard Drive. Got her notebook up and running and then restored her songs back to her computer (but not into the original location). Plugged in her iPod Mini and now it shows no files at all on the Mini and iTunes will not access or recognize the songs that I restored
    Prior to the restoring she was able to listen to her complete music collection on the iPod Mini.
    I still have access to the backup files either on the Hard Drive or in a separate folder from which I restored the first time. Should I completely erase the songs from the notebook now and then access the backup file?
    And how do I get the Mini and iTunes to recognize the music once and for all?
    Thanks for any advice, help, and suggestions.
    Tony
    HP Pavilian Notebook   Windows XP   iPod Mini.

    What you will do depends on if you have the "iTUnes Music Library.xml" file on backup. By default this file is stored on
    C (Or the drive windows is on)/documents and settings/............/My Documents/My Music/iTunes
    If you DO have this file on backup, then you will have to set all the music to its EXACT location it was before reformatting

  • How can I get Itunes7 back on my computer after a hard drive crash?

    I really don't want to be forced to go to Itunes 8. Was very satisfied with using version 7. I still hear there are many problems with version 8. I still have the CD for version 6. Would it be better, or more safe to stay with 6? But I liked the features for 7 better. Need help?

    The latest iTunes works fine for most people. I have not had any problems myself, but Apple does offer a download of iTunes 7.6 here:
    http://www.apple.com/support/downloads/itunes76forwindows.html

  • How can one restore or replace apps lost in a hard drive crash? All usual channels exhausted.

    I've restored most of our files from various backup sources but roughly half of our apps have not been restored to our computer. The Apps section in iTunes lists them all, but half have the circled-exclamation-point icon, meaning the files cannot be found (nor does a search on the computer &/or external hard drive find them). The iTunes App Store "Purchased" section does have a list of all purchased apps, but when clicking on a "lost" one, it says that it has already been purchased. There is the "download from iCloud" icon on a few of them (but not most), but not for the ones I really want.
    Is there another way to reaquire the apps I've already purchased, but have been lost due to an iMac hard drive crash?
    Thank you, helpful person of the future.

    I don't know about apps but with music if there is an entry in iTunes, even if broken, iTunes thinks the item is there and doesn't need downloading.  There the cure is to delete the item completely from iTunes and redownload.

  • ITunes cannot locate purchased music.  It was stored on an external hard drive that has crashed.  How can I recover the songs?

    iTunes cannot locate purchased music.  It was stored on an external hard drive that has crashed.  How can I recover the songs?

    Hello, nwestpha. 
    Thank you for visiting Apple Support Communities. 
    You may find this article helpful in locating your missing media.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Cheers,
    Jason H.

  • My computer's hard drive crashed and now that its fixed I want to download previously purchased songs from Itunes

    My computer's hard drive crashed and now that its fixed (my computer) I want to download previously purchased songs from Itunes.  When I'm signed into Itunes and attempt to download from the cloud a text box pops up saying "I need to authorize the computer before I can download previous purchases".  I'm using the same computer that I purchased all previous songs.  So how do I authorize my computer?

    On your Computer...
    Open iTunes...  
    If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "  
    and from the Menu Bar select Store...
    From the Store menu, choose Authorize This Computer.
    (In earlier versions of iTunes, access this option from the Advanced menu).
    When prompted, enter your Apple ID and password, then click Authorize.
    See Here for full details...
    About authorization and deauthorization

  • Hard drive crashed awhile ago, got new one but now some of my purchased iTunes songs are showing they are downloaded but NOT in library and it won't let me download to library.  any help?

    Asking for help getting previous purchases on my ipod touch and iPad... my computer hard drive crashed and I replaced it.  My music was a mess.  I restored most back but some of my purchased music is saying it is downloaded but it is nowhere to be found.  I don't understand why I can't get the music I already paid for back in my library.  Any help?   would be appreciated... 

    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Are you doing this?
    You have to sign in and download each iTunes account individually.

  • Hard drive crash - re-download iTunes purchased songs?

    Hello,
    My hard drive crashed on the weekend and I lost several purchases I made through iTunes. Is it possible to get permission to re-download them?

    Are they synced to an iPod? If so, you can transfer purchases from iPod to computer. Apple is not obligated to let you download purchases a second time. This is why it's important to have a backup.

  • HT2404 my hard drive crashed and nothing recoverable.  Apple installed a new drive.  How can I go back and download the apps I had purchased for my previous configuration, for instance Lion 10.7, and Photoshop Elements 10?

    My hard drive crashed and nothing recoverable, local Apple Store installed a new drive.  How can I go back and download the apps I had purchased for my previous configuration, for instance Lion 10.7, and Photoshop Elements 10?

    A blank drive needs to be formatted first, you do that hold c boot (or hold option key boot) from the 10.6 install disk (or Lion USB)
    Read how to format the drive in Disk Utility here
    https://discussions.apple.com/docs/DOC-3044
    How to install OS X
    https://discussions.apple.com/docs/DOC-3251
    Software Update fully,
    Hold the option key and click on Purchases when in MAS to download your 10.7 etc.

  • HT1349 How do I authorize this computer so I can purchase songs?

    How do I authorize this computer so I can purchase songs?

    Press the Alt and S keys and choose Authorize Computer.
    (77402)

  • Hard Drive Crashed: Can I re-download my paid for songs from iTunes?

    Recently my hard drive crashed and took my library with it. Can I re-download my paid songs from iTunes?

    Be easiest to restore from your back up.
    You do make regular back ups of your important files, correct?
    iTunes Store Terms of Service allows for only one download.
    You could send an email to -> iTunes Store - Customer Service and grovel at their feet and beg for a redownload.
    However, if granted (or not), I would highly recommend you immediately learn how & start to back up your computer.

  • Hard Drive crashed - no back up - a way to recover my purchased songs?

    Hello,
    I just had my hard drive crash and I had not backed up the majority of the files on my computer including over 50 songs I had recently purchased on iTunes. Is there anyway I can recover these purchases to my computer?!?!
    Thank you!

    The policy on lost purchases is that you have to pay to download them again:
    "Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
    You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
    If you have an iPod with the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod

  • Can I download my iTunes library (from iCloud) in it's entirety if I have a hard drive crash?

    Can I download my iTunes library (from iCloud) in it's entirety if I have a hard drive crash?

    You can download the music from iCloud using the download arrows besides the songs - see the iTunes help:
    Play or download songs from iCloud
    You can play songs directly from iCloud, or you can download songs so you can play them when you’re not connected to the Internet.
    If a song is available in iCloud, it has a Download button next to it.
    To play the song, double-click it.
    To download the song, click the Download button.
    After you download a song to a computer, it remains in the computer’s iTunes library, even if you turn off iTunes Match.
    To only display downloaded songs in your iTunes library, choose View > Hide Music in the Cloud. This also hides anyprevious iTunes Store purchases you haven’t downloaded.

  • I need to install photoshop cs4 extended from a disk to a new computer because my old computer had a hard drive crash. There is no serial number on the back of the case.  How can I obtain a usable serial number?

    I have to install Photoshop CS4 extended on a new computer from a disk because my old computer had a hard drive crash.  There is no serial number on the back of the case.  How can I obtain a usable serial number?

    Find your serial number quickly
    You can activate software without following up and registering it... at least that was the case in the past.  The serial number is normally located on the disc case or a box inside the main box.  If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software.

Maybe you are looking for