Can put music on the ipod

Question

First I want to post the following. For me the support from apple for this device is a shame, and therefor this device will be my last purchased product from apple. The fact, that there is no mailadresse to send them info and ask for help is a scandal. They just leave it to ther buyers to help among themself. Never seen something like this before. Apple should help there clients himself, if there product fails. They produce and sell this product and they just don't care or help there clients. What a way to make business.
No my problem.
I bought that device. I load down ITube, I can connect, I can sync, on ITube I see all the music on the device, I disconnect, but on the devide itself there is just nothing. I reset, I load the new software for the Ipod, still the same, on ITune I see all the music in the libary, on the device itself, there is just nothing.
Can someone help?
Message was edited by: Frank_Andrea
Message was edited by: Frank_Andrea

Answer 1

Thats a smart scandal Mr. Apple is running himself especially if you bought an ipod! But then again isnt it Steve Jobs thats running Apple..... i did not know he preferred the name Mr. Apple.
But to the point of service Apple (the company) provides there are ways of contacting the company like mentioned above. But also if you live in an area that has a Apple store they have this great feature in there called the genius bar. It offers you the customer the opportunity to get 1 on 1 help and trouble shooting with a knowledgeable apple employee. Oh also they offer great tutorials and workshops in the Apple stores too which offers another way to learn more about that ipod that is such a scandalous thing as you mention.
If you don't have an apple store near you then you can always get help from the place you bought the ipod at too. Then there are many knowledge base documents on the apple website too like Jeff has linked to above.
And to offer some credit to the normal people that respond/answer posts on these forums. Some are actually very smart and knowledgeable like Jeff above. If you notice the blue bars next to mine or Jeff's name to the left. THose blue bars correspond to how much help and useful information we have offered. So its silly and say that nobody here is knowledgeable to offer help to people like yourself.
(Sorry Chris I wasn't responding to your post but the original post.)
GFf
Message was edited by: GFF