Can Reader XI cause program conflict when printing from MS Word?
Hi There
I have this machine:
Intel Core i5-3470 CPU @ 3.20GHz, 8,0GB RAM, Intel HD Graphics
MS Windows 7 Home Premium 64-bit SP1
I am using Office 2007, Win2PDF Pro 7, Adobe Reader XI. My Anti Virus is Kaspersky Internet Security 2014. I have the latest service pack for Win2PDF Pro 7.
When I print from Word using Win2PDF Pro 7 I get the first document printed OK but the machine freezes when I try to print another. This system works perfectly when printing from Project.Libre, Paint.NET, Excel, and a 148-page printout of my Reference Manager database.
This problem occurs only when printing from Word, and has appeared since I upgraded to Reader XI.
Can you help?
Thanks
Was already running latest version 11.0.10. Tried the re-load fix; tried uninstalling and installing a new one from the web. Problem still exists -- cannot print any document from Adobe Reader XI. Computer freezes when the print file is being prepared at 0%.
Jamesk71259086
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Process: AdobeReader [2372]
Path: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 9.4.0 (9.4.0)
Code Type: X86 (Native)
Parent Process: launchd [220]
Date/Time: 2012-07-22 18:19:40.579 +1000
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 265926 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 30 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 6710821A-4F63-46E6-AD7A-75FB91C7B394
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000014
VM Regions Near 0x14:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
__TEXT 0000000000001000-0000000000003000 [ 8K] r-x/rwx SM=COW /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
Application Specific Information:
objc[2372]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobeAGM 0x7e5f1824 PrintInstance::BuildEndPrintEvent() const + 84
1 AdobeAGM 0x7e5fa503 PrintInstance::NextPrintEvent() + 8157
2 AdobeAGM 0x7e5291f3 PrintSession::GetNextPrintEvent() + 151
3 AdobeAGM 0x7e529c60 _AGMPrintSessionGetNextPrintEventProc_GetNextPrintEvent(AGMPrintSession*) + 40
4 com.adobe.Acrobat.framework 0x8077def8 0x7fe0a000 + 9912056
5 com.adobe.Acrobat.framework 0x801d0749 AcroSecurityBailOutImpl + 2003525
6 com.adobe.Acrobat.framework 0x801d08eb AcroSecurityBailOutImpl + 2003943
7 com.adobe.Acrobat.framework 0x8004ffe0 AcroSecurityBailOutImpl + 428764
8 com.adobe.Acrobat.framework 0x800511fd AcroSecurityBailOutImpl + 433401
9 com.adobe.Acrobat.framework 0x7ffbaa3b CopiesPagesPDE_Prologue + 9523
10 com.adobe.Acrobat.framework 0x7ffbadce CopiesPagesPDE_Prologue + 10438
11 com.adobe.Acrobat.framework 0x7ffbb298 CopiesPagesPDE_Prologue + 11664
12 com.adobe.Acrobat.framework 0x7ffcc2ca CopiesPagesPDE_Open + 50672
13 com.adobe.Acrobat.framework 0x7ffcc495 CopiesPagesPDE_Open + 51131
14 com.adobe.Acrobat.framework 0x800066c5 AcroSecurityBailOutImpl + 127425
15 com.adobe.Acrobat.framework 0x80006852 AcroSecurityBailOutImpl + 127822
16 com.adobe.Acrobat.framework 0x80006a9b AcroSecurityBailOutImpl + 128407
17 com.adobe.Acrobat.framework 0x8018fe6e AcroSecurityBailOutImpl + 1739114
18 com.adobe.Acrobat.framework 0x801ffb92 AcroSecurityBailOutImpl + 2197134
19 com.adobe.Acrobat.framework 0x801ff925 AcroSecurityBailOutImpl + 2196513
20 com.adobe.Acrobat.framework 0x802e19ac AcroSecurityBailOutImpl + 3122344
21 com.adobe.Acrobat.framework 0x8001fa66 AcroSecurityBailOutImpl + 230754
22 com.adobe.Acrobat.framework 0x80020e3a AcroSecurityBailOutImpl + 235830
23 com.adobe.Acrobat.framework 0x80165925 AcroSecurityBailOutImpl + 1565729
24 com.adobe.Acrobat.framework 0x8016346a AcroSecurityBailOutImpl + 1556326
25 com.apple.AppKit 0x93d05fc5 -[NSWindow sendEvent:] + 7533
26 com.apple.AppKit 0x93c9f163 -[NSApplication sendEvent:] + 4788
27 com.apple.AppKit 0x93c30d11 -[NSApplication run] + 1007
28 com.adobe.Acrobat.framework 0x7fe0d28d RunAcrobat + 2557
29 com.adobe.Acrobat.framework 0x7fe0c9ce RunAcrobat + 318
30 com.adobe.Reader 0x00002e8b start + 2371
31 com.adobe.Reader 0x0000264a start + 258
32 com.adobe.Reader 0x00002571 start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9b0ac90a kevent + 10
1 libdispatch.dylib 0x98338e10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9833785f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 5:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x9c9a7e81 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 81
4 com.apple.WebCore 0x91b97501 WTF::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 135
5 com.apple.WebCore 0x91b97454 WebCore::LocalStorageThread::threadEntryPoint() + 74
6 com.apple.WebCore 0x91b973b1 WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 17
7 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
8 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9b0a9c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b0a91f6 mach_msg + 70
2 com.apple.CoreFoundation 0x95c619da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x95c6ab04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x95c6a1dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x95c6a088 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x9c5d80c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
7 com.apple.Foundation 0x9c5cbe25 -[NSThread main] + 45
8 com.apple.Foundation 0x9c5cbdd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 18:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 19:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 21:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 22:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9b0abbb2 __semwait_signal + 10
1 libsystem_c.dylib 0x97b4c7b9 nanosleep$UNIX2003 + 187
2 libsystem_c.dylib 0x97b4c558 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x93e79816 -[NSUIHeartBeat _heartBeatThread:] + 2399
4 com.apple.Foundation 0x9c5cbe25 -[NSThread main] + 45
5 com.apple.Foundation 0x9c5cbdd5 __NSThread__main__ + 1582
6 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
7 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9b0ac90a kevent + 10
1 com.adobe.Acrobat.framework 0x804ff1fe AcroSecurityBailOutImpl + 5340410
2 com.adobe.Acrobat.framework 0x8041adf7 AcroSecurityBailOutImpl + 4405491
3 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
4 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x7e5f17de ecx: 0x7e3f96ac edx: 0x00000001
edi: 0x7eac1420 esi: 0x01ab4228 ebp: 0xbfffdea8 esp: 0xbfffde60
ss: 0x00000023 efl: 0x00010286 eip: 0x7e5f1824 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000014
Logical CPU: 0
Binary Images:
0x1000 - 0x2fff +com.adobe.Reader (9.4.0 - 9.4.0) <8CEEE461-DF9E-46F5-816E-71DE8564A551> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
0x60000 - 0x61fff +com.adobe.eulaframework (??? - 1.0) <8AFCE794-4DCF-41B8-9D0F-30311D7BEB92> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/EULA.framework/Versions/A/EULA
0x2000000 - 0x210dfe7 +AdobeACE (??? - ???) /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACERight. After almost a day I finally sorted the problem.
Adobe Reader worked under the spare Admin account so I deleted that in case it was confusing the installer. I then rerpaired persmissions. I then re-installed Reader. Same problem "Internal Error"!!
So, I re-created another Admin account and opened Reader. No problem. After clicking accept licence it opened up with a question to make default or not. After this I hunted through every folder and found that Under 'User/Librarary/Application Support/Adobe' there was an Acrobat folder. When I checked the account I normally use there wasn't, and never was?? So I copied pasted a copy of the Acrobat folder into the same location on the non working account and all is fine.
Problem for me is, why did this happen? I wasted almost a day on this. Is it a problem with the installer, the Macbook or Permissions. I checked permissions and they are identical to those on the spare Admin account. So why did the installer not create the Acrobat folder on the main account from where it was installed? Reason it concerns me is with regard to updates. Will they also screw up?
I'll try to explore further as times goes on but for now I have to say I've had enough of Acrobat and Lion for one day. "It just works". Really??? -
Color management when printing from Reader 9
When printing from Adobe Reader 9 (Windows XP), the Advanced Print Setup gives the option "let printer determine colors". I presume that if this is selected the colors in the document will be sent unchanged to the printer. So, how does Reader 9 affect the document colors when printing if this option is NOT selected? Also, was this the same in Reader 8?
Thanks
Steve FowellIt is using sRGB and that is the only color profile available.
In addition, when I try to print 4 slides per page and 1 slide per page, the colors are completely different than when I try to print 2 slides per page.
I have tried changing settings in print options and put them back to default and nothing I do changes the issue. Again, it only occurs when printing from Reader. Everything else prints colors perfectly fine. -
Exported pdf from indesign drops punctuation when printed from adobe reader
The pdf prints fine when printed from acrobat pro, but depending on the export pdf settings from indesign, it will drop most numbers and punctuation when printed from adobe reader.
Is Adobe Reader installed on the same computer Adobe Acrobat is?
-
Most programs crash when printing to HP 1522nf, but not when printing to HP
I recently purchased an HP LaserJet M1522nf. I have downloaded from the HP site the latest driver for it. The problem is that when I try to print from Safari, Word, Exel, TextEdit, etc. as soon as I select this printer from the available printers on the print window (or select the print button on the print window), the program locks up and an error message is sent to Apple. However, I am able to print normally from Entourage to this printer.
I am able to print normally from all programs when I select my HP color LaserJet 2550n.
I anticipate that the problem is with the HP driver for the M1522nf printer, although the ability to print from Entourage is puzzling. Does anyone have any solutions to suggest?
Thank you.Here is my crash file:
Process: Mail [446]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.5 (930.3)
Build Info: Mail-9300300~1
Code Type: X86 (Native)
Parent Process: launchd [74]
Date/Time: 2009-04-22 10:43:44.716 -0600
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0x9088ee42 __kill + 10
1 libSystem.B.dylib 0x9090123a raise + 26
2 libSystem.B.dylib 0x9090d679 abort + 73
3 libstdc++.6.dylib 0x96bdb005 0x96b93000 + 294917
4 libstdc++.6.dylib 0x96bd910c _gxx_personalityv0 + 1108
5 libstdc++.6.dylib 0x96bd914b std::terminate() + 29
6 libstdc++.6.dylib 0x96bd92b1 _cxarethrow + 79
7 com.hp.print2.aio.pde.Puffin 0x1eb50a6d 0x1eb00000 + 330349
8 com.hp.print2.aio.pde.Puffin 0x1ebff165 TwoSidedPrintingPdePluginFactory + 5509
9 ...int.framework.Print.Private 0x17ab2272 AskUserForFile + 9664
10 ...int.framework.Print.Private 0x17aa7067 0x17aa1000 + 24679
11 ...int.framework.Print.Private 0x17aa75a0 0x17aa1000 + 26016
12 ...int.framework.Print.Private 0x17aa5ae8 0x17aa1000 + 19176
13 ...int.framework.Print.Private 0x17aa41a4 0x17aa1000 + 12708
14 ...int.framework.Print.Private 0x17ab973c AskUserForFile + 39562
15 ...int.framework.Print.Private 0x17ac375f CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3791
16 com.apple.AppKit 0x951d5cae -[NSWindowController _windowDidLoad] + 525
17 com.apple.AppKit 0x95173d0a -[NSWindowController window] + 126
18 com.apple.AppKit 0x95411333 -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 684
19 com.apple.AppKit 0x95410970 -[NSConcretePrintOperation runOperationModalForWindow:delegate:didRunSelector:contextInfo:] + 449
20 com.apple.mail 0x000d6a50 0x1000 + 875088
21 com.apple.AppKit 0x953825e8 -[NSToolbarButton sendAction:to:] + 100
22 com.apple.AppKit 0x95382579 -[NSToolbarButton sendAction] + 88
23 com.apple.AppKit 0x95381afa -[NSToolbarItemViewer mouseDown:] + 5076
24 com.apple.AppKit 0x9523c1a3 -[NSWindow sendEvent:] + 5381
25 com.apple.AppKit 0x95208d49 -[NSApplication sendEvent:] + 2941
26 com.apple.mail 0x0002f12d 0x1000 + 188717
27 com.apple.AppKit 0x9516669f -[NSApplication run] + 847
28 com.apple.AppKit 0x951338a4 NSApplicationMain + 574
29 com.apple.mail 0x000fb6f2 0x1000 + 1025778
Thread 1:
0 libSystem.B.dylib 0x908211c6 machmsgtrap + 10
1 libSystem.B.dylib 0x908289bc mach_msg + 72
2 com.apple.CoreFoundation 0x9479a0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9479acd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x91052d75 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x9105ee94 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x003d6f65 -[RSSInterchange _runManager] + 2140
7 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
8 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
9 libSystem.B.dylib 0x90852095 pthreadstart + 321
10 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9088a292 _workqops + 10
1 libSystem.B.dylib 0x9088a2c2 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x9088a292 _workqops + 10
1 libSystem.B.dylib 0x9088a2c2 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x908283ae _semwaitsignal + 10
1 libSystem.B.dylib 0x90852d0d pthreadcondwait$UNIX2003 + 73
2 com.apple.QuartzCore 0x9642fab9 fefragmentthread + 54
3 libSystem.B.dylib 0x90852095 pthreadstart + 321
4 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x908211c6 machmsgtrap + 10
1 libSystem.B.dylib 0x908289bc mach_msg + 72
2 com.apple.CoreFoundation 0x9479a0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9479acd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x91052d75 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x9105ee94 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x002fb659 +[_NSSocket _runIOThread] + 98
7 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
8 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
9 libSystem.B.dylib 0x90852095 pthreadstart + 321
10 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x908706f2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x908211c6 machmsgtrap + 10
1 libSystem.B.dylib 0x908289bc mach_msg + 72
2 com.apple.CoreFoundation 0x9479a0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9479acd8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x94229ebe CFURLCacheWorkerThread(void*) + 396
5 libSystem.B.dylib 0x90852095 pthreadstart + 321
6 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x908211c6 machmsgtrap + 10
1 libSystem.B.dylib 0x908289bc mach_msg + 72
2 com.apple.CoreFoundation 0x9479a0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9479acd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x91081d40 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
6 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
7 libSystem.B.dylib 0x90852095 pthreadstart + 321
8 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9106475c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91064570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x910644d5 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x951d3d90 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
8 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
9 libSystem.B.dylib 0x90852095 pthreadstart + 321
10 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x908211c6 machmsgtrap + 10
1 libSystem.B.dylib 0x908289bc mach_msg + 72
2 com.apple.CoreFoundation 0x9479a0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9479acd8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x96a8e5dc HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x96a8e464 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x90852095 pthreadstart + 321
7 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x908283ae _semwaitsignal + 10
1 libSystem.B.dylib 0x90852d0d pthreadcondwait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x94882b32 glvmDoWork + 162
3 libSystem.B.dylib 0x90852095 pthreadstart + 321
4 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x908211c6 machmsgtrap + 10
1 libSystem.B.dylib 0x908289bc mach_msg + 72
2 com.apple.CoreFoundation 0x9479a0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9479ad34 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x91bb7e83 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
5 ...ple.CoreServices.CarbonCore 0x90c0c0a3 PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x90852095 pthreadstart + 321
7 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x908211c6 machmsgtrap + 10
1 libSystem.B.dylib 0x908289bc mach_msg + 72
2 com.apple.CoreFoundation 0x9479a0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x9479ad34 CFRunLoopRun + 84
4 com.apple.DesktopServices 0x91bb7ffc TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
5 ...ple.CoreServices.CarbonCore 0x90c0c0a3 PrivateMPEntryPoint + 56
6 libSystem.B.dylib 0x90852095 pthreadstart + 321
7 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x908283ae _semwaitsignal + 10
1 libSystem.B.dylib 0x90852d0d pthreadcondwait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x90c0decf TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x90becda6 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x90c0db4c MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x91bc2fba TNodeSyncTask::SyncTaskProc(void*) + 84
6 ...ple.CoreServices.CarbonCore 0x90c0c0a3 PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x90852095 pthreadstart + 321
8 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 24:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 25:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 26:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 27:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 28:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 29:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 30:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 31:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 32:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 33:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 34:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 35:
0 libSystem.B.dylib 0x908283ae _semwaitsignal + 10
1 libSystem.B.dylib 0x90852d0d pthreadcondwait$UNIX2003 + 73
2 com.apple.ColorSync 0x9033a45c pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x9034cd8e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x90852095 pthreadstart + 321
5 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 36:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 37:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 38:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 39:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 40:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 41:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 42:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 43:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 44:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 45:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 46:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 47:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 48:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 49:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 50:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 51:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 52:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 53:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 54:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 55:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 56:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 57:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9106475c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91064570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x910644d5 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.shortcut 0x93c9c899 -[SCTGRLIndex handleThreadedFindGRLs] + 410
7 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
8 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
9 libSystem.B.dylib 0x90852095 pthreadstart + 321
10 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 58:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 59:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 60:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 61:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 62:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 63:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 64:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 65:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 66:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 67:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 68:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 69:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 70:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 71:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 72:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 73:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 74:
0 libSystem.B.dylib 0x90851906 kevent + 10
1 libSystem.B.dylib 0x90852095 pthreadstart + 321
2 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 75:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9106475c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91064570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003d8e27 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
7 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
8 libSystem.B.dylib 0x90852095 pthreadstart + 321
9 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 76:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9106475c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91064570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003d8e27 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
7 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
8 libSystem.B.dylib 0x90852095 pthreadstart + 321
9 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 77:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9106475c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91064570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003d8e27 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
7 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
8 libSystem.B.dylib 0x90852095 pthreadstart + 321
9 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 78:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9106475c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91064570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003d8e27 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
7 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
8 libSystem.B.dylib 0x90852095 pthreadstart + 321
9 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 79:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9106475c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91064570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003d8e27 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
7 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
8 libSystem.B.dylib 0x90852095 pthreadstart + 321
9 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 80:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9106475c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91064570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003d8e27 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
7 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
8 libSystem.B.dylib 0x90852095 pthreadstart + 321
9 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 81:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 ...apple.AddressBook.framework 0x95e36625 -[ABRemoteImageLoader workLoop] + 193
4 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
5 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
6 libSystem.B.dylib 0x90852095 pthreadstart + 321
7 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 82:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 ...ple.CoreServices.CarbonCore 0x90becdd2 TSWaitOnConditionTimedRelative + 246
4 ...ple.CoreServices.CarbonCore 0x90c0db4c MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x91bc4f04 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
6 ...ple.CoreServices.CarbonCore 0x90c0c0a3 PrivateMPEntryPoint + 56
7 libSystem.B.dylib 0x90852095 pthreadstart + 321
8 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 83:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9106475c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91064570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003d8e27 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
7 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
8 libSystem.B.dylib 0x90852095 pthreadstart + 321
9 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 84:
0 libSystem.B.dylib 0x90821226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908531ef pthread_condwait + 1244
2 libSystem.B.dylib 0x90854a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x9106475c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91064570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003d8e27 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x9101e7ed -[NSThread main] + 45
7 com.apple.Foundation 0x9101e394 _NSThread__main_ + 308
8 libSystem.B.dylib 0x90852095 pthreadstart + 321
9 libSystem.B.dylib 0x90851f52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9090d639 ecx: 0xbfffeb7c edx: 0x9088ee42
edi: 0x1edb5184 esi: 0x00000000 ebp: 0xbfffeb98 esp: 0xbfffeb7c
ss: 0x0000001f efl: 0x00000282 eip: 0x9088ee42 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xa00e4880
Binary Images:
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0x2e0000 - 0x537ffb com.apple.MessageFramework 3.5 (930.3) <548c39b875ebdc054eed49e9dd5238f3> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x68d000 - 0x68ffff com.apple.ExceptionHandling 1.5 (10) /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x696000 - 0x6bafe7 com.apple.speech.LatentSemanticMappingFramework 2.6.4 (2.6.4) <623d0f3f1b3fb665dc9cb196c482510a> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x13fd3000 - 0x13fd6fff com.apple.qldisplay.PDF 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/Resources/Di splayBundles/PDF.qldisplay/Contents/MacOS/PDF
0x13feb000 - 0x13fedffe com.apple.AutomatorCMM 1.1 (160) <a34090044a8b83b1089d62ca85c51b1d> /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
0x13ff3000 - 0x13ff4ffd com.apple.BluetoothMenu 2.1.3 (2.1.3f8) /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu
0x13ff9000 - 0x13ffbfff com.apple.BezelServicesFW 1.4.925 (1.4.925) /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
0x14002000 - 0x14007fff com.apple.FolderActionsMenu 1.3.2 (1.3.2) <9305ccde37dcf5329fd9faea1db1f153> /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
0x1400e000 - 0x14010ffb com.apple.PDFImporter 1.7 (???) <b603ac4c89e10318285b023d1fe52964> /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x140a7000 - 0x140c3ff7 GLRendererFloat ??? (???) <dcdc2e0de7fb9a52d99e529c3688f26d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x1417b000 - 0x1417efff com.apple.audio.AudioIPCPlugIn 1.0.5 (1.0.5) <e7424df9b53076d04045fb2e0132b2d0> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x141ba000 - 0x141bffff com.apple.audio.AppleHDAHALPlugIn 1.6.2 (1.6.2a37) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x147d3000 - 0x147d3ffd liblangid.dylib ??? (???) <4a7cd4e810ac2cf4cadd29d0bda17306> /usr/lib/liblangid.dylib
0x14871000 - 0x14876ff3 libCGXCoreImage.A.dylib ??? (???) <375e0cdb64b043378dbf637992bbfeb0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x149c1000 - 0x14bb9fff com.apple.RawCamera.bundle 2.0.13 (435) <083354ccec68bf7c9fc99523a5838f92> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x14d02000 - 0x14d0cffe com.apple.URLMount 3.1.1 (3.1.1) <a6aece1c9c34992e08acf4b68e523f90> /System/Library/PrivateFrameworks/URLMount.framework/URLMount
0x14d66000 - 0x14d6bfff libFontStreams.A.dylib ??? (???) <ddb5c7893e2b29f1bd64e399225c145a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libFontStreams.A.dylib
0x15a59000 - 0x15a5afe1 com.apple.textencoding.unicode 2.2 (2.2) <09ac11c81bf4e673a30cc364868fdc11> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x17a09000 - 0x17a0efe7 +com.hp.ResourceManager 4.07.000 (1.0.0d1) /Library/Printers/hp/Frameworks/ResourceManager.framework/Versions/DI_RM.A.04.0 7.000/ResourceManager
0x17aa1000 - 0x17ad6fff com.apple.print.framework.Print.Private 5.5.6 (237.14) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x17b3f000 - 0x17b67fff com.apple.print.PrintingCocoaPDEs 5.5.6 (237.14) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
0x17e7c000 - 0x17e7cffe com.apple.JavaPluginCocoa 12.2.0 (12.2.0) <b08d1285182ffcbaedd747d17fdaeefd> /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
0x18021000 - 0x18027ffd com.apple.JavaVM 12.2.2 (12.2.2) <9ad39149cc7ecc91da3e93df7f61d315> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x18036000 - 0x18037ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x180e2000 - 0x180f0fff com.apple.mail.WebPlugIn 3.5 (930.3) <d933af23e845e6b6770ecd93e5918914> /Applications/Mail.app/Contents/PlugIns/MailWebPlugIn.bundle/Contents/MacOS/Mai lWebPlugIn
0x188b5000 - 0x18a38fe3 GLEngine ??? (???) <bfbd7ce69ea896a6b38d6232b01cdeda> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x19221000 - 0x1923ffff com.apple.Mail.Syncer 3.5 (930.3) <7d8d8ca39b8535b2a585f360617d1a98> /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x19252000 - 0x19265fff com.apple.syncservices.syncservicesui 4.1 (389.12) <d3c0a867aa64f0e94b3dbb710da880d1> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x19400000 - 0x19473ff7 com.apple.Bluetooth 2.1.3 (2.1.3f8) <1e2732edbd0f2c1db1ce5ecf06aa8192> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x19700000 - 0x19a68fe8 com.apple.GeForce8xxxGLDriver 1.5.36 (5.3.6) <e5d9fd7873a13fc3acc278b534337527> /System/Library/Extensions/GeForce8xxxGLDriver.bundle/Contents/MacOS/GeForce8xx xGLDriver
0x1eb00000 - 0x1ed3b03b +com.hp.print2.aio.pde.Puffin 5.0 (5.0) /Library/Printers/hp/aio/hpaio_print2_pde.plugin/Contents/MacOS/hp_aio_print2pde
0x1f300000 - 0x1f4c7fcf +libAiOHPUtils.15.dylib ??? (???) /Library/Printers/hp/aio/libAiOHPUtils.15.dylib
0x70000000 - 0x700e6ff2 com.apple.audio.units.Components 1.5.2 (1.5.2) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
0x90003000 - 0x90155ff3 com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90156000 - 0x9016efff com.apple.openscripting 1.2.8 (???) <0129d2f750f5ddcb92f4acf8a3541952> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9016f000 - 0x901e9ff8 com.apple.print.framework.PrintCore 5.5.3 (245.3) <98633ef67d419c1b02f56556cb4d843d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x901ea000 - 0x90207ff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x90208000 - 0x90208ff8 com.apple.Cocoa 6.5 (???) <a1bc9247cf65c20f1a44d0973cbe649c> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9020c000 - 0x90224ff7 com.apple.CoreVideo 1.6.0 (20.0) <c0d869876af51283a160cd2224a23abf> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90225000 - 0x90306ff7 libxml2.2.dylib ??? (???) <d69560099d9eb32ba7f8a17baa65a28d> /usr/lib/libxml2.2.dylib
0x90307000 - 0x903d2fff com.apple.ColorSync 4.5.1 (4.5.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x903d3000 - 0x905a1ff3 com.apple.security 5.0.4 (34102) <55dda7486df4e8e1d61505be16f83a1c> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x905a2000 - 0x90660fff com.apple.WebKit 5525.27 (5525.27.1) <a15e548666c9a463d61be1f114b2fa27> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x90661000 - 0x90718ff3 com.apple.QTKit 7.6 (1290) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x90719000 - 0x907fafff com.apple.syncservices 3.1 (389.12) <e0c2241379300f52b12b479e53797016> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x907fb000 - 0x9081ffff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
0x90820000 - 0x90987ff3 libSystem.B.dylib ??? (???) <d68880dfb1f8becdbdac6928db1510fb> /usr/lib/libSystem.B.dylib
0x90988000 - 0x90999ffe com.apple.CFOpenDirectory 10.5 (10.5) <4f1fe76bbb063b97eb78057f6be30d66> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
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0x96a71000 - 0x96aeefeb com.apple.audio.CoreAudio 3.1.1 (3.1.1) <f35477a5e23db0fa43233c37da01ae1c> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96aef000 - 0x96b92ff3 com.apple.QuickTimeImporters.component 7.6 (1290) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x96b93000 - 0x96bf0ffb libstdc++.6.dylib ??? (???) <f75e5133d72769de5ce6c06153fc65f6> /usr/lib/libstdc++.6.dylib
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0x96c7b000 - 0x96cbcfe7 libRIP.A.dylib ??? (???) <5d0b5af7992e14de017f9a9c7cb05960> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x96cbd000 - 0x96df5ff7 libicucore.A.dylib ??? (???) <18098dcf431603fe47ee027a60006c85> /usr/lib/libicucore.A.dylib
0x96df6000 - 0x96ea8ffb libcrypto.0.9.7.dylib ??? (???) <75b80bff0d5cfaf10b6b6fe982da3578> /usr/lib/libcrypto.0.9.7.dylib
0x96ea9000 - 0x96f26fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x96f27000 - 0x96f59fff com.apple.LDAPFramework 1.4.5 (110) <8e2d9ff6233cf44cb67533625840c2af> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x96f5a000 - 0x96fabff7 com.apple.HIServices 1.7.0 (???) <01b690d1f376e400ac873105533e39eb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x96fac000 - 0x96fdbfe3 com.apple.AE 402.3 (402.3) <4cb9ef65cf116d6dd424f0ce98c2d015> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib -
I can't change the print density when printing from Firefox. It is set at standard and although there is a "slider button" to use for choosing less or more density, it can't be moved. I can tick "grayscale". I can choose the density when printing from the computer. I have a Mac
I also have this problem where I used to be able to shrink a 2 page doc to a single page. Since upgrade to FF4 it no longer works - but you can choose say 60% and it will work. All used to work fine in FF3
-
Banding occurs when printing from Illustratror/InDesign on HP Designjet Z5200 PostScript Printer
Recently we got the below printer for large-format prints such as posters, banners and the like.
http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/18972-18972-3328061-12600-3328080-4122732.ht ml
However so far when printing directly from InDesign and Illustrator there have been problems with "banding" (alternating stripes of darker and brighter colors on the paper when printing).
It seems that this could have something to do with either the type of paper and/or the OS (we use both XP and Win7) on which CS5 runs but I am still unsure if these are the real causes.
After having talked to a certified HP-technician (not only a support employee!) the technician pointed towards the CS5 package as the culprit.
At the very moment we are using a workaround that the before mentioned technician advised us to use which is basically the following.
Illustrator --> Saving the Ilustrator file, then opening it in Photoshop and saving as a tiff raster image in the relevant resolution, then importing the tiff raster image into HP's HP own "Instant Printing Pro" printing application.
InDesign --> Saving the InDesign file as a pdf, then opening the pdf in Photoshop and saving as a tiff raster image in the relevant resolution, then importing the tiff raster image into HP's HP own "Instant Printing Pro" printing application.
These two solutions both work without banding on the final print.
However, sometimes - as mentioned before - it seems that the paper might absorb the ink better if it's of a better/thicker quality when banding doesn't seem to occur (at the moment we mostly use plain paper settings in the local printer settings display when loading a roll of paper which also is a cheaper type of paper) and while banding seems to occur mostly when printing from XP machines it doesn't always seem to occur when doing so from Win7 machines.
What's the score on the above?
Any help and input is welcome and appreciated!Well, I have no official
connection to Adobe, but any manufacturer who sells a product targeted
at the graphic arts industry, and then says that the reason it doesn't
work is because there's a problem with the software produced by the
graphics industry leader needs a reality check. Printer manuafacturers
have had access to Adobe for years, so there's really no excuse for an
incompatibility problem.
Your company is a vendor? Get
escalated. HP should be all over getting this to work correctly,
including providing a RIP for you if that's what it's going to take to
implement proper printing. How do the expect you to demonstrate or
recommend this printer if it stripes the background?
Peter -->
You are right about basically anything that you said and I agree that this should be HP's headache. But it's not so simple at the moment.
First of all I'd hate to stand back like a dummy if it would turn out to be a minor driver setting issue or another insignificant problem that creates the banding. On the other hand it would of course also be the local HP-support failing since they didn't manage to tell us about it in the first place and that's really their job and responsibility but under any circumstance, I'd like to give the ideas and suggestions from the other participants further up this thread a chance and see if the pdf-printing or other ideas work. In other words..., if I'd complain to HP it had to be bulletproof.
Secondly we are supposed to sell these and similar products to our clients and if I should start a dicussion I'd have to argue not only with HP who would most likely claim that the workaround they told us works (in a way) and that this was a result - at least to them - as well. I might also have to start discussing with the CEO of our company, the purchasing department and the marketing director (the latter actually said some time ago when we had the first problems that if the printer didn't work according to the HP-consultant's promises they could have it back, so there is at least some hope there). At the moment I am too busy at work and too low paid to be getting into this. And I seriously doubt that HP would give us a RIP to be testing this off even though we'd argue that the clients won't be able to work this out if we don't do. They'd probably just say that it's mainly for plotting charts and architects or stuff or find a whole range of other excuses. It's not certain and there could be positive surprises but I'd say that that's not likely.
There is one other thing Peter that I am still wondering about...
If you take a look again at the fourth and last picture-link I posted you can see the exact same print as in link no. 3 but whereas the third link shows banding the last - the fourth image link - shows no banding at all. Now I am not a 100% sure anymore if these were both printed directly from Illustrator but to my best knowledge they were since I printed all of these banners the same day and I don't recall saving to tiff or using other programs. I might be wrong but if that's the case then the thick HP-paper doesn't band whereas the thin does. That's the reason why I stated previously that the banding might occur with thinner paper (or wrong paper load settings) and doesn't occur with thicker paper at all. As mentioned I don't recall this action a 100% but am pretty sure. Also therefore I would like to run another test when I get more time and won't be so busy at work as I am right now.
Do you think there could be a difference there...?
macinbytes wrote:
I'm guessing they have the same crappy Colorburst software that shipped with the HP we got and it's never going to get good with InDesign or Illustrator transparency. We have the thermal printer that is 6x more expensive and the software is still bad. At version 9.3 it still fails on InDesign transparency.
We just make tiffs or normalized PDFs for files containing InDesign transparency. Illustrator transparency generally works better than InDesign, but isn't infallible. Anything that uses the gradient feather tool in InDesign I don't even bother with a test print to see if it gets it because I know it will fail 100% of the time.
If they are a vendor they are in a Catch 22 if they do it right and go for a solution that normalizes the files properly before sending to the garbage software that ships with it. When you are talking about an entry level thermal inkjet the software package isn't going to be robust. Something like a GMG or other solution to handle all the show devices files works, but at best you are disingenuous about how files are being handled with your clients and face pushback when they can't run all the cool tricks to them when they get it out in the field.
Happens with Colorburst, happens with Colorgate, happens to a lesser degree even with the lower end Creo RIP. Fiery seems to get it good somehow, but doesn't power a ton of inkjets.
HP support is phonetag hell anyway for inkjets. They buy out tons of companies that produce anything printing like ColorSpan and provide bare minimum support on the products they slap an HP tag on. They want to sell inks and papers. They don't make the software and license it in bulk like the crap they load on their computers. They also usually ship with old software that needs at least a couple point releases before it is current, but even the current software on their thermal printers sucks at InDesign transparency. HP may need a reality check on their software, but I doubt they get it. They've got a sufficient stranglehold and supporting what is essentially a bottom of the barrel portion of their printing business is in the high maintenance low yield square for them.
macinbytes -->
Wow, now THAT is scary reading...!
If what you wrote is true then things really start looking bleak. But I can recognize some of the problems that you are mentioning although I am not into all of the details that you are writing about in your thread. But it sure looks like they just mass produce and try to keep support to a bare minimum whereas they are scoring big bucks on the media, inks and other accessories and then hope that complaints will die and people will just give up in the end.
It does make sense also seen in light of the fact that our local HP-consultant who "introduced" us to the printer praised it to the sky with a lot of "sales mambo jambo", trying it out in HP's own "E-share & Print" (which I was told by the HP-technician was the wrong HP-print program, instead he made me download and install the "Instant Printing Pro") whereas he NEVER even tried it off in any of the Adobe programs or asked some of our employees to do so.
If you are getting more info in regards to the development in these cases or solutions software-like speaking I'd love to hear from you.
Thanks for your time and for posting. -
CUPS Error message when printing from some applications
Hi. I've got an issue when printing from some apps, but not others. Up to a few months ago everything was fine, then it started when Word would not print direct to my printer (Epson Stylus Pro 3880), not a big deal as I don't use it a lot and could print it through Safari if needed. Then more worryingly as a designer I found that PDFs stopped printing direct too, again I can print through Safari and Preview. Last night I installed a firmware update and now InDesign (CS4) is refusing to print!! Not great as printing via Safari/Preview doesn't give me the same level of control over my prints. Just checked both Illustrator and Photoshop and they both print okay. I get the same error code each time "error: /usr/libexec/cups/filter/pstoraster failed" Does anyone know what could be causing this?
Thanks in anticipation. Dcytan,
As Matt pointed, an application printing to CUPS controls only the format of the input. It has no direct control over the chain of filters inside the printing pipeline. Acrobat isn't coded to use pstoraster, it is simpling submitting postscript to the print queue. In an un-molested Apple supplied CUPS setup, that works fine.
What is going on is that the CUPS system configuration got mangled by some third party bits. In the Unix tradition, the configuration is fairly transparent, in the form of plain text files. In particular, in /usr/share/cups/mime you will find out exactly how the filter pipeline is configured via a table of what filter to use to convert data between two mime types. So we can inspect how the filters are setup and how a broken pstoraster is getting into the chain.
I don't have a handy "before mangling" state, but I can clearly see the Apple specified filters to be invoked when the input data is application/postscript (in apple.convs). I can also see a conflicting filter definition referencing the broken pstopdf (in mime.convs) but with a higher precedence, overriding the apple specified filter. This is why, in reference to your points #1 and #2, simply removing pstoraster fails, because the filter configuration is what needs fixing.
On my system, I found the pstoraster filter to be a shell script referencing a MacPorts install of ghostscript. I've since removed MacPorts, but that evidentally left the CUPS configuration in this broken state. Without knowing exactly how the CUPS system was put into the broken state, fixing it can be a bit tricky. Another posting suggested replacing the broken pstoraster with the Apple supplied equivalent of pstocupsraster. That might work, but it would be better to simply remove the conflicting filter specification, which on my system is this bit in /usr/share/cups/mime/mime.convs:
# pstoraster is part of GPL Ghostscript...
application/vnd.cups-postscript application/vnd.cups-raster 100 pstoraster
Removing that will restore the Apple specified filter chain for postscript input. With the filter specification gone, you are free to remove the pstoraster filter itself.
On wating for Adobe to fix this...
Acrobat provides enough things to scream about without pinning non-Acrobat problems on it as well. Not only is this problem not the fault of Acrobat, but suggesting that Acrobat should reach into a CUPS system broken by some unknown third party and fix it is only going to complicate the situation by having two third party products trying to un-do each other's configuration of a system resource. Do you really trust Adobe to fiddle with system components it doesn't own? No, I didn't think so. Adobe installers and updaters have enough trouble with the stuff they do own.
So, why does this problem only seem to affect Acrobat (your point #3)? I suspect it is simply that Acrobat is in the minority of submitting Postscript to the print queue. Any print job produced via CoreGraphics APIs is going to enter the system via a different path (namely, PDF), but the Postscript method is completely legitimate and any application that submits Postscript will be affected in the same way as Acrobat.
I hope this sheds some useful light on what is really going on with this problem.
-john -
Using a Dell Dimension E310 with Windows XP and Dell photo 924 Print/Scan/Copier. When printing from web pages on the browser the right portion of the print is cut off. It appears that the "folders" frame on the left side of the page is always printing with the page, which cuts off the print on the right side of the main page frame by the width of the "folders" frame. When I select the print command, the choice for selecting a particular frame to print is on the drop down menu, but is not highlighted for use. We have had this problem with Firefox for some time. Printing from IE or Word, etc. does not produce the same problem. We like Firefox otherwise. What is the fix?
You're right: most web pages do not use frames, so that option usually is not available.
I don't know why a page that printed just the main content before would change to printing with useless sidebars. Can you try the site in Firefox's Safe Mode and see whether it prints/previews correctly there?
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, try starting Firefox in Firefox
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does that fix it? If so, the difference usually is caused by one of your add-ons. You can restart the regular way and disable all non-essential add-ons here:
orange Firefox button ''or'' Tools menu > Add-ons
In particular, check the Extensions category.
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