Can receive but cannot compose or forward HTML messages

Been using TB for years but recently cannot forward or compose HTML messages. I have tweaked every HTML option in preferences and have downloaded and reinstalled. Still does not work. The compose message window does not show the format menu bar any longer. When I try to forward a known HTML message, the forward window shows plain text only [the HTML code is shown].
I really need to be able to send HTML messages and I am at my wits end.
Any help would be greatly appreciated.

Start to write an email. Then select View -> Toolbars -> Formatting Bar. That will get your format bar back.
In your Address Book, if the contact has 'Prefers to receive messages formatted as Plain Text', then the recipient will get plain text even though the original was HTML.

Similar Messages

Please help me about BBM can receive but cannot sent

Hye alls.. Who know about this metter.. My BBM can receive but cannot reply or send to alls friend cntct in BBM,when i sent that BBM show the "X" red colour.. What i have to do if like that.. I already uninstall My BBM then i rebooting My set then i reinstall back.. Still same.. Can i have same help from u alls.. Thank you..

Hello
Is it your BIS activated?
Without it you cannot use BBM, get emails or browse the internet.
Try going to options and to host routing table and press menu key and click register to resend your service books. Now remove your battery and replace it.
See if that helps.

I am having trouble with texting out. I can receive but cannot send. Any advice? Carrier is ok.

Hi! I am having trouble texting out. I can receive texts, but can't send any longer. All settings are ok and carrier is ok. Any advice?

Hi text is a network service contact your network service provider . Cheers Brian

I can receive but cannot send e-mails!

I have a gmail account; I can read the incoming mails but cannot send outgoing mails. I get the following error message:
The SMTP server “smtp.gmail.com” rejected the password for user “XYZ"
XYZ = my name.
The password is correct because I can access my gmail account by using the relevant website.

In your server setytings do you have XYZ or [email protected] as the User Name? What Authentication: do you have?

E71 can receive, but cannot send email to POP mail...

I have an E71-1. I am in the UK and on '3'. Firmware version is 100.07.76 My problem is I cannot send email to my POP server. It goes to the Outbox then is reported as Queued. Trying to force a send does not have any effect. It would send emails until a few weeks ago.
I have re-set up the server information correctly in the 'phone. The server is sending and receiving emails correctly from Outlook. The E71 receives emails normally.
I have set up another POP account on a different domain on the 'phone and I have the same problem (but it uses the same server). Any help would be appreciated.
Solved!
Go to Solution.

ManCity69 does not have my problem, therefore I appreciate his attempt to help but his solution will not work for me. It is frustrating that I cannot make it work as he has. I want to use my own SMTP server but I can't. I believe my solution is the definitive one because it should work for everyone.
For anyone who has my problem, my posted solution should work. And I have looked at the emails I am sending using other email clients, and they are not arriving from "[email protected]', the 'From' and 'Reply To' are my normal email address, perhaps it is getting these from the pop3 settings, I don't know.
And as we are blundering around in the dark here trying to solve our own problems instead of getting high quality technical support from 3, we will probably never know.
Message Edited by uqhfrsksug on 03-Oct-2009 06:18 PM
Moderator's note: Email address edited to be more generic for privacy reasons.
Message Edited by concordia on 04-Oct-2009 04:49 AM

TS2621 Cannot send emails from my iPad hotmail account. I can receive but not send. I get message"unable to send email"

This just started out of the blue today. I get a message saying email cannot be sent.

I have done everything in the link TechMastr suggested. I can not send a hotmail message from any of my I-devices. I thought it might be just my accounts, but tried my husband's device as well. This includes things not connected to wi-fi and on 3G. Could it be hotmail? It is so frustrating.

Using Mail to access my Gmail account, can receive but cannot send

I've checked, double checked, and triple checked to make sure the settings are what gmail says to set them to. I tried both port 25 and 587. I've tried deleting my inbox. I keep getting:
Error:
This message could not be delivered and will remain in your Outbox until it can be delivered.
The server "stmp.gmail.com" cannot be contacted on port 587.
What could I be doing wrong?

You need to make sure to go into the settings on your gmail account and under "Forwarding and POP" and check the box "Enable POP". Hope this helps.
mac mini Mac OS X (10.4.9)
mac mini Mac OS X (10.4.9)

Read this if you can receive, but not send email

If you can receive, but cannot send email on your iPhone, try the following:
Add your outgoing Server Port Number to your "Outgoing Mail Server Name"
Example: smtp.example.com:XXXX
where XXXX is your Outgoing Server Port Number ( eg. 25 )
For specifics on how to do this, read on.
From the Home Screen, select:
Settings
*Mail,Contacts ...*
your email Account ex: [email protected]
Scroll down to Outgoing Mail Server
Then select your outgoing mail server *SMTP smtp.example.com*
Select Primary Server smtp.example.com
Host Name change smtp.example.com to smtp.example.com:XXXX
where XXXX is your Outgoing Server Port Number.
This worked great, but unfortunately this helpful hint could not be found on the Apple support forum ... until now
Hope this helps!

This worked for me too! (iPhone 3G 2.02). Apple's once-over-lightly help with this issue is really lame. I thought better of Apple but they are turning into just another Dell or Microsoft.

I can receive mail but cannot answer or forward or do anything with the body of the message including scroll through it.

My mail program has stopped working. I can receive emails but cannot do anything with the message,scroll through, answer or create a new message to be sent.

Quit the mail app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or .... Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

ICloud mail not working. I can send but cannot receive. Is the system down?

iCloud mail not working. I can send but cannot receive. Is the system down?

Same here. I can send mails from iCloud.com Webmail, but cannot receive.
A message that you sent could not be delivered to one or more of
its recipients. This is a permanent error. The following address
failed:
"[email protected]":
SMTP error from remote server after RCPT command:
host: mx1.icloud.com.akadns.net
5.1.1 unknown or illegal alias: [email protected]
On iOS 6 device I can't receive, neither send mails.
https://dl.dropbox.com/u/2234051/IMG_0001.PNG
However, if I change to @me.com, everything works fine.

I can send but cannot receive my emails from gmail

I can send but cannot receive my emails on my ipad from gmail

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this: Delete the account in Mail and then set it up again.
 Cheers, Tom

TS3899 I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!

I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

SPA112 - Can receive but not make calls

I have just setup an SPA112 at home behind a NAT router and have configured it to a state where I can receive but not make calls.
It registers fine and remains registered.
The Line 1 Status indicates a State of "invalid" and a Tone of "reorder" when the call fails.
I believe I have fiddled with the dial plan sufficient to ensure that the number is not being rejected based on it. My current dial plan is as follows:
     (*xx|000S0|0[2-9][69]xxxxxxxS0|[69]xxxxxxxS0|04xxxxxxxxS0|xxxxxxxxxxxx.)
I have tried with and without an outbound proxy.
I have attempted to debug the issue, enabling full DEBUG level logging and setting "SIP debug option" to "full", but all I get in the log when making a failed call is the following:
     Jul 23 21:35:29 SPA112 kern.warning [17339229.112000] In cordless Driver Codec 18 and str G.729/8000 chan 0
     Jul 23 21:35:29 SPA112 kern.warning [17339229.112000] In cordless Driver Codec 8 and str PCMA/8000 chan 0
     Jul 23 21:35:29 SPA112 kern.warning [17339229.112000] In cordless Driver Codec 0 and str PCMU/8000 chan 0
     Jul 23 21:35:29 SPA112 kern.warning [17339229.112000] In cordless Driver Codec 2 and str G.726/8000 chan 0
     Jul 23 21:35:29 SPA112 kern.warning [17339229.112000] In cordless Driver Codec 100 and str NSE/8000 chan 0
     Jul 23 21:35:29 SPA112 kern.warning [17339229.112000] In cordless Driver Codec 112 and str encaprtp/8000 chan 0
     Jul 23 21:35:29 SPA112 daemon.notice msgswitchd[310]:   MSGSWD RTCP Reqt len 12 Data 2,17,7304,0
     Jul 23 21:35:29 SPA112 kern.warning [17339229.268000]
     Jul 23 21:35:29 SPA112 kern.warning [17339229.268000] #### RTP STOP Flag set in this channel break ####
     Jul 23 21:35:29 SPA112 kern.warning [17339229.272000] ###### sock_sendmsg return 172
I have been unable to find any information about these warnings on th net.
I can successfully make calls with soft phones configured with similar settings behind the same router.
What am I missing?
Any suggestions appreciated, thanks.

Thanks for the post.
To clarify, I have been testing the connection by attempting calls to and from my mobile phone. If I use my mobile to call the number linked to the VOIP account that the SPA112 connects to, the call is received fine and the call works perfectly; I can hear voice at both ends fine.
If I attempt to call the mobile from the phone behind the SPA112 I immediately get a reorder tone as soon as the number is dialed by the SPA112 (i.e. immediately if it matches a number in the dial plan followed by S0 or after the short wait period otherwise etc.)
On the other hand, if I use a softphone (I've tried MicroSIP and Blink) I can place calls to the same mobile through the same VOIP account from the same LAN behind the same NAT as the SPA112, and the calls are received and bidirectional voice comms works just fine.
I'm not sure if I can make calls internal to my LAN with this setup... I only have the one VOIP account, and have no SIP server on the LAN (if that's the right terminology, I'm new to this).
Unfortunately I'm not sure what you're refering to when you talk about ACL and COR. The topology is very straight forward: the SPA112 (along with a couple of PCs) on a LAN behind a NAT router with an internet connection on the other side. The SPA112 is configured as a DMZ, though I don't believed this had any impact for better or worse. In no test for either SPA112 or softphone have I forwarded any ports or changed any router configuration at all (with the exception of the DMZ).
So the question is why the softphone can place calls fine, but the SPA112 can only receive calls. The dial plan is an obvious answer, but I'm fairly certain I've ruled this out.
If someone can tell me how to get more detailed logging out of the SPA112 that would be very useful as well.

My mail has stopped sending. I can receive but I can't send.

My mail has stopped sending, even though I can still send via my iPod. Mail on my iMac can receive but not send. I've tried deleting the talktalk account and starting a fresh, but it's not made any difference. This has just started to happen, I was sending quite happily until now. Does anyone have a solution?
I get a message saying: Cannot send message using the server smtp.talktalk.net:(followed by my email address)

I would think that at the very LEAST you would be eligible for a COMPLETE refund of ALL charges for insurance paid thru Verizon! They were charging you for something you were ineligible for! Verizon has a record of whether or not you purchased the phone from them - otherwise how could they deny the claim!
It very sad to see how customer service and customer satisfaction has been lost here ... !

ICloud email account and Outlook 2010 - can receive but not send email

I've set up Outlook 2010 with iCloud email account. I receive email, but cannot send. Get the message "You don't have permission..., right-click and make default..." Which I have done. Still doesn't work.
Can anyone help ?
Thanks in advance.

It is possible that your Internet service provider requires you to send on a certain port with a certain name.
The outgoing server name should start with imap...
If you have a service that requires you to send via a different server - then use that server to send, but log on to it with your usual name (for example you might send from an AT&T Yahoo! server on the ports they recommend if you have AT&T DSL and login with something like [email protected] for the outgoing server - but you can probably still set the From Address to [email protected]). Actually I haven't needed to make this change for my iCloud account, but the change I did have to make was to change the outgoing server name from p08.imap... to imap... - the iCloud client software did not install the right incoming or outgoing mail server names.
If that fails - set up a New Outlook.pst file - from the file menu.

Can receive but cannot compose or forward HTML messages

Similar Messages

Maybe you are looking for