Can receive e-mails but unable to send e-mails (BES)

Hi everybody,
Whenever I send an e-mail I get this X sign and a message saying "Service Blocked". However, I can receive e-mails and it says Received As Desktop (Secure). I contacted Saudi Telecom and they assured me that my account is BES and they even showed me that in the screen.
I'm kind of lost, I tried all solutions but nothing worked for me. I have the 9000.
Many thanks for your support,

Hello naserals
I can tell you with 100% certainty that you do not have to correct
plan for BES email. Contact your service provider and tell them you need to
have BES services provisioned on your account. If they say the
provisioning is correct tell them you want to talk to a supervisor because it
is not correct.
SR
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!

The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying.

Can receive e-mails but unable to send e-mails (BES)

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