Can receive FT calls but when I initiate, it says person is "unavailable"..

Here's the mystery...I bought an Ipod Touch 4 and my husband an iPhone/AT&T a few months ago. When he's traveling or sitting right next to me, he can ring me up on my Ipod with FT...however if I try to initiate a FT with him while I'm at home with my Ipod, it ALWAYS says he's "unavailable"...even if he's sitting right next to me. BUT, if I scroll to recent calls on my Ipod and ring him back from my Ipod - it works! So this is how I've lived to learn with the Ipod - knowing I was holding out of the Verizon Iphone. BUT - the EXACT same story as above is happening with my new Iphone. Grrr. Only this time I tried FT with a friend out of state that just bought a new Iphone - same thing. He could receive a FT call from my husbands Iphone - and NOT from mine! Frustrating. Please-please help.
Why can I receive and initiate Facetime calls by tapping Apple's provided # (the one used for Facetime calls) in my 'Recent Calls' log, but there's no way of initiating one through regular channels on my Iphone 4 and Ipod Touch 4?
Your response is very much appreciated.

I spoke with someone at Apple and it turns out that my husbands phone's Facetime was still using his temporary cell number that was issued to him for 30 days prior to receiving his permanent - even though the rest of his phone switched to the new number. It was a very simple fix...Settings...Phone...Facetime...and then turn it off & on so it can re-activate. I'd done all of this on MY phone and Ipod. Thanks Apple.
P.S. LOVE the Verizon iPhone! I get better reception than my old Verizon at home - AND better reception than my husbands AT&T iPhone.;)

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