Can remove music from iPad via iTunes, but space remains consumed

Hi,
I'm trying to remove music & photos from my iPad, so I can make space to backup my GoodNotes files. I have ~3gb free, but apparently this isn't enough. So, I managed to delete all of the music from my iPad via iTunes, and it is now completely removed off of my iPad. However, there is still ~3gb free. The space the music consumed is still not free and I don't know why.
Attached is a screen shot of the issue. As you can see, all of the music has been deleted, but the bottom bar still dedicates that amount of space to 'audio.' There are no songs in the music heading under 'On My Device' either. I managed to make it so that the bar showed 8gb of free space, but when I synced nothing changed and 3gb was still all that was free.
What do I do? I don't know if my GoodNotes files will remain intact if I restore my iPad.
Thanks in advance.

iTunes no longer says my space is consumed by audio. I did a software update and now most of the space is in the 'other' section.
I usually try to back up GoodNotes to Google Drive, and no, there are no files in the file sharing area on iTunes. The issue with backing up the GoodNotes files is that it gets maybe 30 minutes into the process and then I get a message to say that there is no more space left to continue. Storage usage says GoodNotes consumes 3gb of space on its own, but I don't believe it is accurate.
I really don't know what to do, and these files are important for my university work, so I'm hesitant to risk losing them.

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