Can reset iPod mini but cannot select language etc

My iPod mini will restore (multiple times) but menu or other wheel functions inoperative.
I tried another wheel module from a good mini but no go.
Can sync and add music etc.
Looking into various forums imply that this is not fixable (an Apple bug)
Is there a way to restore to normal working operation

Anyone have any ideas or information to help with this? Any help and consideration is MUCH appreciated.

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Hi @pfgoodman1,
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I work on behalf of HP
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Message was edited by: Martha11

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can reset iPod mini but cannot select language etc

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