Can scan and copy, can't print

Hello, I bought this printer about one month ago. At the time i installed it, did some printing, did a scan and take some copy's. Yesterday i need to print some documents and nothing happens. What have i tried: remove and reinstall the printer via usbremove and reinstall the printer via networkdownload and updated all driverschange usb portchange usb cablerun Print and Scan Doctor for Windowsremoved windows update kb3079904 (since it's font related) I still can do scans, so the connection to the printer is not the problem, i still can print when setup (reinstall , via web page or Print and Scan Doctor), i still can print via ipad and or android devices. I can't print via office applications, acrobat, any web browser I also notice that on the 22-07-2015 i had installed an optional update from HP related with BIDI (?!?!?) but can't find a way to uninstall to test if this is the culprit What can i do more so that i can print again? PS: when print is submitted, if it's only one page, nothing happens, nothing is added to the printer queue, if more them one page is send to the printer i get an error saying that "an error has occured please try again later".

Thanks for getting back to me , I have done a little bit more research and I found some more things you can try. Have you made sure your computer has all of it's windows updates? How can I tell if my computer is up to date? What you can try is to install and use an HP Universal Print Driver (UPD) in Windows 7. (Document link provided below) IMPORTANT: Leave the original printer in devices and printers so scanning and the HP software isn't affected. Just set the new PCL or Postscript printer as the default and ignore the original copy. Here is the link for the Microsoft Windows 7 Downloads; expand the Driver - Universal Print Driver (4) - and you can try either of these;HP Universal Print Driver for Windows PCL6 (64-bit)HP Universal Print Driver for Windows PostScript (64-bit) Here is the document link on how to Install an HP Universal Print Driver (UPD) using a USB connection to enable print-only function in Windows 7. Please let me know if these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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