Can see iPad Air in iTunes but can't sync or back up. Could 2 days ago.

Can see iPad Air in iTunes but will no longer sync or back up, could 2 days ago. Can drag apps from library onto device however 'apply' is not available, nor is 'sync' under Devices.

Disconnect other USB devices from your computer and connect iPad to a different USB 2.0 port on your computer (not on your keyboard).
Turn iPad off and turn it on again. Press and hold the Sleep/Wake button on top of iPad for a few seconds, until a red slider appears. Then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Restart your computer. Then reconnect iPad to your computer.
Download and install (or reinstall) the latest version of iTune

Similar Messages

  • I synced my new iPad air on iTunes, but all photos did not transfer.

    I synced new iPad Air, but all photos did not transfer.

    Sync photos to iPad
    http://support.apple.com/kb/HT4236

  • My iPad connects to iTunes but does not sync.

    I had to restore it and it is stuck in the set up mode. iTunes appears to do the backup but the iPad stays constantly on "Conectedt to iTunes" screen. Any ideas? iTunes sees the iPad but nothing seems to happen. I was updating to the new OS when all this happened.

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

  • I can't see the Home Pages view when syncing my IPad Air with iTunes

    I have transferred about 80 apps from my previous ipad2 by syncing the new iPad Air in iTunes (using the USB connection).  The Home Screens view in the Apps tab of iTunes does not show the individual pages, so I cannot regroup my Apps into logical groups.
    There is a momentary flash on the screen showing what looks like a Home page, then it vanishes to show a blank view.
    Both the iPad Air (64GB, wifi & cellular) and my copy of iTunes are up-to-date.

    Interestingly this seems to have sorted itself.
    When I was trying it yesterday, it was my first syncing of the new iPad Air, and the Home Pages were not visible in iTunes.
    Today I reconnected and carried out an automated backup, then when I selected the Apps tab - there were all the Home Pages.
    Not sure why this should happen, but - problem solved!

  • HT1539 I've burnt a digital copy of 3 blu ray dvds onto my iTunes, but i cant sync them to my iPad-an error message says device needs to be authorized, but its only authorised to this computer, i've never tried to use it on any other! Can anyone help?!

    I've burnt a digital copy of 3 blu ray dvds onto my iTunes, but i cant sync them to my iPad-an error message says device needs to be authorized, but its only authorised to this computer, i've never tried to use it on any other! Can anyone help?!

    Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
    To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
    So again - I'm not attempting any purchase or download any purchased digital copy - it's on a DVD I own physically so... why is even the region of my Store relevant, the code I enter is (as I assume) just supposed to check if it's a legal genuine copy (which it is, as I've said - there are 6 discs in the pack: 3 movies on 3 Blu-rays and 3 DVD containing these digital copies of them). If I own it, I think that's proof enough that I have the right to use it. I just don't get it. I fully agree with you and understand your point if there was any purchase going on here, but it's not, it's just - I put a disc into my computer and I can't access it

  • My Ipad crashed, so I pressed both power and home button, now I have to restart my ipad on the itunes, but there are some important info I cannot loose... how can I save this info at this time? actually is some info the I saved in the "notes" app! help!!!

    My Ipad crashed, so I pressed both power and home button, now I have to restart my ipad on the itunes, but there are some important info I cannot loose... how can I save this info at this time? actually is some info the I saved in the "notes" app! help!!!

    I Had it on my iPod, but I reset to factory settings and it got deleted :( If I find a way to get it back, I'll post it here so you can too.

  • I can not pull any file from mediathek to playlist since iTunes 10.5 . I get an forbidden sign in black. I see my ipod on itunes but can not pull (iOS 5.0) (ipod touch). On other PC all is working.

    I can not pull any file from mediathek to playlist since iTunes 10.5 . I get an forbidden sign in black. I see my ipod on itunes but can not pull (iOS 5.0) (ipod touch). And I can not synchronise...
    On other PC all is working.

    Tried to turn Avast off but the problem still there.
    I created a Playlist to my iphone using the musics already on it and the next try i could add new files to this playlist (and to the iphone) but if I try to add it the way I used to do (directly to the iphone) I still get the prohibited symbol.
    This is ok, since I can use it the way I want (so far, i didn´t try yet to add other files like PDF or CBR files) and find a way to add the files i want, but I cannot help to think how wierd this is...
    I just don´t like the way apple choosed to make possible transfer files to my device. I really like my iphone but my friends with Nokia and Android have an easier life on that matter...

  • I synced ipod to itunes (windows), it removed all my single purchased songs. I can see the songs in itunes, but they are gray

    I synced ipod to itunes (windows), itunes removed all my single purchased songs from my iphone. I can see the songs in itunes, but they are gray and I can't move them back to my iphone or to any other device.  I can't play them on the computer in itunes, I can't move them back to my iphone (where original purchase was made), and I can't move them into another ipod.

    I had the Itunes store do this to one song out of three I downloaded. I went back to the Itunes store and reclicked on the song to download it again. It ran the download again and got the complete song this second time. Then I just resynced with my Itunes and all is fixed.

  • I can see my device in itunes but not my music,movies which is in my itunes. the folder is not shown on itunes ):

    i can see my device in itunes but not my music,movies which is in my itunes. the folder is not shown on itunes ): what should i do. please help! ):

    Have you tried installing and updating apps from the iPhone itself?
    If you have restrictions enabled go to settings>general>restrictions and make sure "Installing Apps" is on.

  • I see my apps in itunes but not in my iphone, if just update ios, someone can help me?

    I see my apps in itunes but not in my iphone, if just update ios, someone can help me?

    When you go onto iTunes and you have plugged the device in it comes up at the top saying 'summary' 'info' etc if you press onto 'apps' does it show that they are ticked where it says sync apps? if not then tick it, sync it and hopefully that will help?
    hope it does

  • I can see my account on itunes but cant get the music that is in my music lib.  how do i get it on my new device?

      Ican see my account on itunes but cant get the music that is in my music lib.  how do i get it on my new device?

    What do you mean 'cant get the music that is in my music lib' ?
    If you mean that it's on your computer's iTunes library then connect your device to your computer and select it on the left-hand sidebar of your computer's iTunes (you can enable the sidebar via option-command-S on a Mac, control-S on a PC) and then use the Music tab on the right-hand side of the iTunes screen to select and sync your music to the device.
    If it's an iOS device, then depending upon what country that you are in then you might also be able to redownload some/all of your past iTunes music purchases via the Purchased tab in the iTunes store app on it

  • When watching a slideshow I could always access music from my iTunes folder.  Suddenly today I can only hear music under the 'theme' tab.  I can see my music in iTunes but when I double click on it nothing happens!

    when watching a slideshow I could always access music from my iTunes folder.  Suddenly today I can only hear music under the 'theme' tab.  I can see my music in iTunes but when I double click on it nothing happens!

    In iTunes go File -> Library -> Organise Library -> Reorganise Library.
    Then quit and restart iPhoto.
    Credit to user keysandfood who figured that one out.

  • I can not import photos from PC to my Ipad, it says iTunes will no longer sync photos to the iPad

    I can not import photos from my PC to the iPad, it says  iTunes will no longer sync photos to the iPad

    YES Terence!  Thank you. Exporting allowed me to move my photos from iPhoto into the Burn Folder on my desktop.   But that doesn't explain why I'm having to go that route now.   Have I done something (accidentally changed some setting) on my computer that will not allow me to just click and drag anymore?   I really liked the convenience of the click and drag option. 
    I don't have the time tonight to export and burn a lot of CD/DVDs.  I'll try that tomorrow and make sure my photos are moving properly.  I also need to export photos to my external hard drive to make sure that route is working. 
    Wouldn't you know that my Apple Care Plan runs out this Wednesday?!  I need to make sure everything is working properly before that expires. 
    Thank you so much for your help.   I really, really appreciate it.

  • I have uploaded cds in itunes but they wont sync iver to i phone.  Can you help

    I have uploaded cds to itunes but they wont sync over to iphone.  Can you help

    Hi,
    the question is: does it play unter iTunes on your computer? If yes, then you have to convert the video in an iPad compatible format. You can do that within iTunes. Under iTunes click on the left side on "Movies" and find your video. Select it. Then find in the menu bar "Advanced" and the menu point "Create iPad or Apple TV version". Your computer will do the rest. When finished you should have two versions of the video, the original version and the new iPad version. Feel free to delete the original version, if you don't have any other need for it. The iPad version will play fine on your iPad.
    If your original video doesn't play under iTunes, you have to convert it to a Quicktime format first. In this case, please give us more details on the format your original video is stored in.

  • Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes?

    Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes without losing them?

    You should be able to:
    Backup the device to the new installation
    Transfer your purchases into a newly authorized library
    Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
    Restore the device from the backup
    This process should switch the association of the device to the new library, preserving the data and settings in your apps.
    May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
    When you get it all fixed, make a backup!
    tt2

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