Can see pictures, but can't open any of them

i can see the thumbnails of all my pictures, but when i click on them, they won't open. i get an error message that says that the file may be corrupt or a file type not recognized. when i double click on a picture, it tries to open it, but it never gets it open - it just thinks about it. i would think I may have deleted the photos, but when i get the info for the picture, it still looks like it is there. when i copy the picture to my desktop, it says that it is 0 kb.
is there a way to open any of these files?

when i copy the picture to my desktop, it says that it is 0 kb.
These files are damaged or corrupted. Time to restore from your back up.
Regards
TD

Similar Messages

Can view picture, but can't hear sound on imovie '09 imports

Hi, gang.
When I import video into imovie '09, I can see picture but cannot hear the sound.
The imported footage, however, is fine: both picture and sound are present on my hard drive after the import.
When I use imovie HD (which i still keep around) I can picture and hear sound as I import.
This more annoying than anything else, as, I still have the downloaded footage I need. Still, this is still abnormal behavior for this version, is it not?
Thanks much.
Regards,
HV

This is working as designed. iMovie 09 will import a lot of formats that iMovie 06 would not. iMovie 6 would only import in "real time". iMovie 09 also imports formats like high definition AVCHD, MPEG2, and h.264 that can import faster than real time or slower than real time, depending on the speed of your processor. Audio on import for these new formats makes no sense. So it appears Apple decided not to do audio on any.

Airport card can see networks but can't connect all of a sudden

I have an older MacBook running 10.6.8 (snow leopard) and it's been working fine. All of a sudden, it can see networks, but cannot connect. I get an alert with an exclamation point and "no Internet connection". My iPad can connect just fine; same network, same location as usual, so I know it's not an issue with the network/router (my husband's computer works fine as well). If my airport card went, I wouldn't be able to see any networks at all, right? Is there anything I can do? My AppleCare has run out, due to the age of my computer and I don't want to put hundreds into fixing it, either (nor can I afford it). Has anyone had this happen? Any suggestions? Thanks!

Hello sarcastabtch,
The following article should be helpful in restoring your internet connection via WiFi.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Allen

I received 2emails with attachments 1st had pictures and music can see pictures but no music 2nd had words and commentary can not open attachment at all after downloading

I received 2emails with attachments on both, 1st had pictures and music , can see the pictures but cannot hear music, 2nd had words and a commentary , cannot get either after downloading when I press the download a mail sign appears

Depending on what kind of computer you have, you're gonna need to put that backup in the appropriate folder or itunes is not gonna be able to see it for you to use.

HT201401 can see thumbnails, but can't see pictures when I tap the thumbnail

On the iphone 4 I can see the thumbnail in the camera roll, but I can't see the picture when I tap on the thumbnail.

Hey there Delmi,
Thank you for the question!
It sounds like you open the Camera Roll and see the image thumbnails, but when you tap them to view them larger, the image does not show at all. I have a few recommendations for this. First start by closing the open apps on the phone.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone and re test the issue.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, then I would backup your device to iTunes and then restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Thank you for using Apple Support Communities.
Regards,
Sterling

Can see pictures, but PSE 3.2 won't let me access them! Tech support could not help!

I have been through customer service, both online and live. I have been through tech support with Adobe, online and live. They have given me unlock codes, none have worked. When I enter them, it kicks me out of the program. They have essentially told me there is no support for 3.2. I can see all the jpg's of my pictures behind the registration box, but it will not let me access them. They do not show up in any document or picture file outside Adobe so I can't access them there. I am very suprised that tech support had no "backdoor" way for me to get into the program and access my pictures. It is extremely disappointing. Does anyone anywhere have any advice on how to get them out? I downloaded 7.0 on trial and it can't transfer them over. Please someone help...tech support essentially told me they are locked in 3.2 and cannot be accessed.

Not sure if the problem is the unlocking code or something else, but I have a few tips that might get you around the problem.
First, Starter Edition does not have any files 'in' it; it is an index of pictures that you've imported into the program. What gets imported is the path to the file, not the file itself. What you see in Starter Edition is a preview thumbnail of the file that was drawn at the time of import, but it's not the actual file.
Some of the other data that you may have added after importing the file IS only accessible from within the program; stuff like captions, tags, and dates, if you've reassigned them. That information is stored in a catalog file, which can be imported into Photoshop Elements. More on that later.
But it's important to understand that the files are not locked into the program in any way, other than the custom data that you added to it with Starter Edition. It also means that if you are needing to get at the files that you used to browse using Starter Edition, you will have to use Windows Explorer, or even Picasa (which works similarly to Starter Edition; as an index of files you have on your computer).
The first strategy I would employ to find files is to look in My Pictures for files. If' you imported files using the Photo Downloader, then it might have copied files into a Digital Camera Photos folder. Browse there and see if they are in there. It is possible that you may have pointed the Photo Downloader to some other location for downloading photos, but that's an advanced feature, so look for the Digital Camera Photos folder. While you're there, look for any other suspicious folders in your My Pictures folder; who knows where files could have gone, but I'd dig through all the folders there, just as I would turn the house upside down to find my car keys. Hopefully, you will be able to successfully locate the files you used to see within Starter Edition.
If you would like to carry forward all the tag info that you've added to the files using Starter Edition, you could import the Starter Edition catalog into Photoshop Elements 8 (there is a risk-free trial that you can download from https://www.adobe.com/cfusion/tdrc/index.cfm?loc=en%5Fus&product=photoshop%5Felements).
I am trying to help another customer who ran into a snag converting a catalog from version 2 of the program, but if you have 3.0 or 3.2, I can say I fully expect that to convert. Then you would have 30 days to try that out, and see if you would be willing to pay the $99 or so that it costs.
If you don't want to pay, but you do want to save all that tag info that you've added to the file so that some other program could use it, you can select all your files in the Photoshop Elements Organizer, and use the Write Info to Files command to embed tag info to the files.
Note that the Photoshop Elements Organizer works in the same basic way as the Starter Edition program; it indexes the files, but it doesn't copy any files INTO it. Also note that if you attempt to convert a catalog into Photoshop Elements, but the links to the pictures have been previously severed (as a result of moving the file from its original location), then the file will NOT be created in Organizer; it can only work with files that it finds.
Since you mention that the program is crashing, if you still have the installer, you could try reinstalling; sometimes that helps, and if it's not a problem with the unlocking code, a new install might do the trick.
Let me know if something doesn't add up; you should be able to preserve your catalog and import it into Photoshop Elements, even if you can't launch Starter Edition.
-Mark

Running an iMac 24" with Lion Facetime will connect with another iMac using SL I can both see and hear the other person. They can see me but can't hear me. I have set the sound panel to what I think is correct. Any ideas?

I am running an iMac 24" with Lion. FaceTime is received with both sound and picture. Another iMac running SL can see but cannot hear me. Any ideas?

if you use some case or screen protector check up on where the mics on the iphone are and that your case / screenprotector and or fingers are not blocking them

I can see thumbnail but can't open psd file,photoshop 7

I have no idea to what is going on, but I did all this work and now that I try to reopen the psd file, I can't.
I don't see anything, no layer, no photo nothing.
I am using window xp. got the scratch setup on an external drive with plenty of space. got 4gof memory and plenty of processing power.
once again I can see the thumbnail but can't open the psd file.
Thank you for your help.

I got it to work. I think my main problem was since my psd file crashed I was using existing pdf to save as psd. well that didn't go well with photoshop. Plus the fact my scratch was in an external location. Once I recreated the drawing and installed an additional hard-drive where I relocated the scratch file I was set to go. I now can save and reopen the file with no issues.
I would like to thank everyone who helped me with this issue.

Can see thumbnails but can't see actually pics

Ok I have a really serious problem with iphoto. Every once in a while I will try to double click on a photo to view it but I will just get a white screen with the spinning thing like on startup. Usually I just delete the photo because it hasnt happened to any important photos till now. All of the pics I took of my dog as a puppy are screwed up (as well as many others) The same thing happens to them. You can see the thumbnails but nothing more. I tried holding down apple, option control shift or whatever the combo is on iphoto startup and rebuilt the iphoto library but the same thingkeeps on happening. I tried dragging the thumbnails to the desktop and opening them in preview and I got this message couldnt open the file. It may be corrupt or a file format tht preview doesnt recognize I dont know what to do. I really need these photos. oh an i have already done fsck, reset pram, repair permissions and all that jazz nuthin works. i'd like to know how to prevent this from happening and more importantly fix/repair the 'corrupt' photos because they are the only coppy of them that i have
all of the photo's were taken with a sony cybershot 3.2 megapixel camera and uploaded straight into iphoto

BH:
Did you change the name of the files inside the iPhoto Library folder or the titles in the iPhoto window? If it's the former and you've done nothing else to the library here's a method you can use to get those files back and the library up and running normally. The "white" photos will be be back in their original roll but they should be back in the library.
How to recover those photos lost due to renaming in the Finder
1 - make a backup copy of your iPhoto Library folder
2 - do a search of just the iPhoto library folder with the following criteria:
File name contains ".jpg" and File size is less than 1 KB.
That will find all of those zero sized files that were created when iPhoto couldn't fine the originals.
3 - move those zero sized image files to the trash.
4 - now delete those "bad" photos from the iPhoto library using the normal method. (you don't have to but if you don't they will be recovered every time you do a library rebuild with the "recover orphaned photos" option selected).
5 - launch iPhoto with the Command+Option keys depressed and when the rebuild menu comes up select the last option, "Recover orphaned photos in the iPhoto Library folder"
This will recover those renamed files and put then in a new roll. The only downside is that their titles in iPhoto will be "Roll xx-1, etc. You can do a Get Info on them, find the actual file name and change the title so they are the same.
So it can be done with a little work.
OT

Can see thumbs but can't edit or see in slideshow

On a brand new PowerBook (17", 1 gig RAM, 50 gigs free space), imported 20 pics from a camera (Nikon). So my total library is 20 pics. I can delete photos fine and can see the thumbs, but if I try to edit them I get the spinning black and white wheel. If I try to edit a pic in the external iPhoto editor it just shows black. If I try to do a slideshow, all pics show as black, even if I move forwards/backwards within the slideshow. If I move the bottom-right slider to change the size I can only get about 1/2 way before it just won't show the thumbnail anymore.
I have repaired permissions, I have recreated the library on iPhoto startup to no avail. I have all the latest updates. I am not running FileVault. I have verfied my permissions on the iPhoto folder.
Thanks for any help,
Jeff

I moved the pictures out of their different iPhoto folders into one folder and tried to import them but they are evidently corrupt.
Not necessarily.
If you dragged them out of an iPhoto Library Folder they may still be tagged as already being in an iPhoto Library.
Very unlikely that iPhoto is corrupting camera imports. Never heard of this happening. Tampering with the iPhoto Library Folder is usually the problem.
check out this app
iPhoto Extractor ( scroll for the version you need)
http://homepage.mac.com/butlers/iPhotoExtractor/DownloadiPhotoExtractor.htm

Can see network; but can't get on Web or get e-mail

iMac G3 has decided to change. It's on an office network. It can see all the users on the network, access the servers, access the printers, etc. However, can't connect to Web via IE nor can get e-mail. Any thoughts? I'm at a loss of what to look for.

Hi Paperboy,
Check with your network admin, it may be that it needs a fixed IP address.
Normally DHCP sorts out IP address but every once in a while the network info may need to be entered manually.

Can see thumbnails, but can't enlarge a photo

Hi all,
Installed iPhoto11 yesterday. So far, I'm having a few issues that I can't seem to be able to fix. One of them is when enlarging a photo. I can see the thumbnail, but can't enlarge it. This is not happening to all photos. All photos that were taken "portrait" and were modified in iLife09 are working. All originals, in landscape mode, are not. I get the Grey Library Icon when trying to enlarge.
I've tried to delete my projects, albums, etc. but it didn't change the behaviours.
Any suggestions?
Thanks,
Message was edited by: Great North

Judy
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Mini can see network but can't join

So I have a mac mini that I am using headless and controlling via screen sharing from my imac. When I try to log the mini onto my 'n' network, it isn't able to join. I can see my network in the drop-down airport menu in the menu bar, but when I click on the network, the airport bars in the menu bar icon go 'grey' and I am not on the network.
It seems to be able to get onto my 'b/g' network without problems. Neither network has a password (I live out in the woods with no one around) so I don't think it is a security/password issue.
I have no idea how to go about troubleshooting this. Any thoughts?
thanks

If you must connect your Mac Mini to a "pure" 802.11n network, check out solutions provided by QuickerTek as an alternative.

I can see photos but can't download them because the original is "unavailable". What does that mean ?

I was downloading back some photos from Revel after having lost the originals from the hard drive they were stored on (along with that drive).
I was using the MacOS app and things were going fine, but strangely one library doesn't let me do that. So I tried to download a single file and I got an error message saying that the original file wasn't available. Which seems strange as I can see the picture. And in good definition, too. Exporting at current resolution didn't help, either, BTW.
And indeed looking at the web version of Revel the download button that usually sits under the pictures is missing in that library.
Seeing as I can see the pictures, how come I can't just download at least the file it's showing me ?

Hi again Aurelien
While I reach out to our server team for help, you could also try to troubleshoot this.
Before I go on, please ensure you have a separate backup of all your photos outside of Revel, example: on an external USB drive.
Now, if you originally uploaded the images using Revel iOS, and the images/videos are still on your device camera roll, then please sign back into your account in Revel iOS -- Revel will resume uploading the originals automatically. Once sync from iOS is complete, you should then be able to export on the desktop, or find the photos in your Adobe Revel Library on Mac if you have Keep Originals enabled in the Revel Mac app settings. I just confirmed this works.
Unfortunately, easily resuming original image uploads like this is not yet supported on Revel Mac or on www.adoberevel.com, but I will ensure that this enhancement is tracked by Product Management for the future.
Similarly,

Apple TV can see library, but can not reach content after adding Roksbox on a Roku in another room.

I have my iTunes library on a power mag g5 running leopard. I have an Apple TV I have been using to access the content. I have since added an older Roku in a different room. I installed an app called Rokbox on the Roku that is able to stream content over the network. I had to start the web server and create soft links to the music and movie directories where the iTunes content resides. Now the Apple TV can see the library on the network but can not see the content. Please help.

Hi All,
Same issue here. Just upgraded (?) from the previous version of Apple TV, to the new Apple TV2. Like others here, my main problems seem to be with unreliable streaming from iTunes 10 on my PowerMac (Quad G5, Leopard OSX).
My original AppleTV had no issues w/the wireless network, or synching w/my PowerMac.
The network connection from the ATV2 are fine, and have no issues accessing the Apple Store (for movies, TV shows), or accessing Netflix. The access to the internet from my ATV2 is quite robust.
My problems are with keeping a constant, reliable wireless connection to my PowerMac, via an Airport Extreme wireless router.
I have tried multiple restarts, reboots, reset ATV2 to original settings, tried different wireless channels on the Airport Extreme, verified I have Home Sharing properly enabled in iTunes,etc, but no luck so far.
What I'm seeing is when I access my iTunes on my computer, I can see my library, and then if I start to "shuffle songs" I may get 1 to 3 songs to play fine, but then the music stops, and I can no longer access the music/movies/etc in iTunes any longer. When I then go to my PowerMac, it has lost most bars of signal strength on the wireless network (although all other devices show strong signal strength), and I have to Turn AirPort Off, then Turn AirPort On and I then am reconnected to the wireless network with good signal.
I then go back to the ATV2, connect to my iTunes, start my music, and then 1-2 songs later it again stops playing, and I go through this all over again.
It seems as though there is something on the wireless network between the ATV2 and my PowerMac that causes it to lose connection, and I have to manually start again. The problem is that the connection is not robust, and only lasts a few minutes.
Hope this gets solved soon.
Regards
Tom

Can see pictures, but can't open any of them

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