Can send email but cannot receive on exchange account

My .mac account, gmail account, and yahoo account work flawlessly on my iphone. My work account, however, does not. My employer has his iphone working fine and my settings are the same but for some reason I can't receive email. I have no problem sending email from the account with the iphone, only receiving. Anyone have any ideas?
I have tried setting it up via the "exchange" option (entering mail servers, login, and password) and get the following:
1. Cannot connect using SSL (I proceed without it)
2. Cannot get mail. The user name or password is incorrect. IMAP support must be enabled. (which it is because my employer connects without issue).
3. I save the account despite the warnings and can send email but not receive.

I am having the same problem with both my work and Yahoo accounts. At least to the work account I am positive that the settings are the same as a co-worker using an iTouch to access his email. I have re-entered the settings a minimum of 10 times and the IT department has tried no less than 5 times. The error message remains the same. I could understand incorrectly entering the settings once or twice, but not separate people entering it 15 times. There is something else wrong with the iPhone software.

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If you appreciate my efforts, please click the Thumbs up button below.
If there is anything else I can help you with, just let me know. Thank You.
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Gemini02
I work on behalf of HP

Can send email but cannot receive on exchange account

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