Can send mail but cant receive it.

I have an imac on snow leopard...I am able to receive and send from my iphone 4 but for some reason when I press "get mail" mail activity either freezes while importing 2 of 223 or says its done. I have checked my setting on my ipnone and all of the mail is still on my server, nothing is being deleted. Any suggestions?

Morning Squaremaria,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Best of luck,
Mario

Similar Messages

I can send mail but cannot receive it. What is the problem???

I just purchased an iPad. I can send mail but not receive it. What is the problem????

beverly220 wrote:
Yes I get error messages. I can send & receive messages from our home computer & from a iPod Touch.
Are we supposed to guess what the error messages are that you get? We can't help unless you provide some information. We can not see your iPad so can not see the error messages.

I can send mail but cannot receive it on my iMac since upgrading to Yosemite

I can send Mail but I cannot receive it on my iMac Mail account, have checked all account information and it is correct.

Hey phillipfrompaupack,
I see that you are having issues with your mail in Yosemite. Here is an article for you that will help you troubleshoot these issues:
OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
http://support.apple.com/en-us/ts3276
Take care, and thanks for visiting the Apple Support Communities.
-Braden

I can send mail but cannot receive mail

I have just moved my e mail to my new iMac using the same POP details that I had on my old pc. I can now receive e mails but am unable to send. I have chacked Google for solutions and tried some of them but the issue remains. Any suggestions? I am using Lion.

What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages

Can send mail but cannot receive

I have my Gmail setup to download via the Mac Mail (v3.6). I'm running OSX 10.5.8.
I've had no problem until 9-Aug-10. At that point the application appears to have stopped downloading any messages. I can send messages fine. When I click "Get Mail", nothing happens for a brief moment, then I here a beep. No messages are downloaded.
Can someone suggest a troubleshooting path?

Hi Popeye. You're welcome.
Has Mail ever worked on this computer for this
account? It could be that you haven't configured the
account properly, i.e. haven't chosen the right
authentication method in Preferences > Accounts >
Advanced, or something like that.
Hi David,
Yes, my MacMail used to work. At that time, I was on a local ISP, on a dial-up connection. Now I have HughesNet satellite connectivity. Maybe you can verify that my settings are right.
In the Accounts window, all three first boxes are checked (enable this account, include when checking for new mail, remove copy when retrieving from server [after one week]), the next section (prompt me...) is grayed out. I'm taking from port 110, and I have MD5 challenge/response selected.
Does this sound right?
Thanks,
PTP

Can send mail but not receive -- connection doctor OK, GetInfo shows msgs

In the last couple of days I stopped receiving email on my Mac in the Mail app, but not my PC. Both access POP3 accounts at the same ISP, different POP3 accounts. All software is patched to latest version using Software Update -- PowerMac G5 Dual, latest OSX version. On the Mac, connection doctor says I'm A-OK (internet connection, POP connection, SMTP connection.) Also, if I do a Get Info on the inbox and show messages on the server, it shows 75 messages on the server. I have not retrieved messages to my knowledge (so I don't think the server thinks I already downloaded them), and the "Messages that have been downloaded to my Mac" pulldown option in Get Info confirms this, by not showing any of the 75 messages in the Show all messages pulldown option. But -- Get Mail does nothing! I have tried rebooting, deleting and recreating the account, etc. Since I can get POP mail for another account at the same ISP on my PC, and I have touched nothing on the Mac, and all the diagnostics show the connection and POP3 chat is working perfectly, this very strange. I do not think I have applied any patches or anything that might screw it up, but who knows.
The only strange thing that might be a clue is the little spinning status indicator next to the InBox label runs for about 30 sec or so before it decides not to do anything -- seems a little long. Any suggestions? Any way to do detailed debugging of the POP3 session to see if the Mac-server conversation is wanked up somehow?
Thanks!
David

For POP accounts, Mail uses a file within the account folder to keep track of which messages have already been downloaded. Deleting it should cause Mail to download everything still on the server as if new. I don't think it'll work in your case, but try it anyway just to be sure:
1. Quit Mail.
2. In the Finder, go to ~/Library/Mail/POP-username@mailserver/.
3. Locate one or two files named MessageUidsAlreadyDownloaded and move them to the Trash. Mail 1.x used MessageUidsAlreadyDownloaded to keep track of which messages had already been downloaded. Mail 2.x uses MessageUidsAlreadyDownloaded2 for the same purpose.
You can use the Account Info window first to remove from the server any messages you don't want to be downloaded again.
You may try creating a new user account in System Preferences > Accounts, set up mail anew there, and see whether the problem happens there as well.
Another thing you may try is using a different method to connect to Internet, if possible. Also, if Preferences > Check for new mail is set to Every minute, changing it to something greater (e.g. Every 5 minutes) might help.
Something that usually works is removing some messages from the server (download them with another mail client first, to avoid losing them). Sometimes, Mail chokes on a message it cannot download, and that prevents it from downloading the rest as well.
Any way to do detailed debugging of the POP3 session to
see if the Mac-server conversation is wanked up somehow?
Detailed debugging no, but looking at the Console could be informative:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that the Console application displays the contents of both system.log and console.log.
3. Try to reproduce the problem and look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues as to what the problem is.

My iCloud alias can send mail but not receive.

My WoW accout was locked, and when I attempted to unlock it, I found my mail account was not working as always.
Then I tested the alias, I got the information below:
Delivery to the following recipient failed permanently:
    ***********@me.com
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 unknown or illegal alias:***********@me.com (state 13).
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
       d=gmail.com; s=20120113;
       h=content-type:mime-version:subject:from:in-reply-to:date
        :content-transfer-encoding:message-id:references:to:x-mailer;
       bh=V0oXoDLEwMHEx+ww3XTHzzrb0E92s1Etf/mLuvzA8vc=;
       b=hUm5/IsOcoDffBkhCw7AK15WRjDfbhWl5m1/G0e1R1NR2ANvt7JT82y6NMLGhbuBlr
        wE7EzQRfGR2GXhakgGJ3l+7Us8F/iBR/lIcvQOsqRhaj0Q8leQ/VJ5FAEuwB2c2BB8rV
        bRqT6RXxG4boRZvRs/G3WV+3B8LLG8dJqTYZP9Ak1cixC+TnSL/yNiMB0nCNn0hgpJnx
        7AadYks8cmpQIsV7tSWvIxYHNLUyOU195nqKaotbUZw1nk9+IilLoVGRgm4lGtcIdmWo
        N015zfjStFcLPWlodUyqP/VULyyl8/f2W9Ikh/YOoXVdBWsskzHAYxiC8ddmzNUwysd2
        Zc7Q==
Received: by 10.66.73.227 with SMTP id o3mr14672827pav.78.1352645684448;
       Sun, 11 Nov 2012 06:54:44 -0800 (PST)
Return-Path: <ken.*******@gmail.com>
Received: from [192.168.1.101] ([183.2.180.167])
       by mx.google.com with ESMTPS id kb3sm2611894pbc.27.2012.11.11.06.54.42
       (version=TLSv1/SSLv3 cipher=OTHER);
       Sun, 11 Nov 2012 06:54:43 -0800 (PST)
Content-Type: text/plain; charset=us-ascii
Mime-Version: 1.0 (Mac OS X Mail 6.2 \(1499\))
Subject: Re: Do Not Delete This Message
From: "Ken M.Hwang" <ken.*******@gmail.com>
In-Reply-To: <[email protected]>
Date: Sun, 11 Nov 2012 22:54:37 +0800
Content-Transfer-Encoding: 7bit
Message-Id: <[email protected]>
References: <[email protected]>
To: "Ken M.Hwang" <ken.*******@me.com>
X-Mailer: Apple Mail (2.1499)
OK
On 11 Nov, 2012, at 10:54 PM, "Ken M.Hwang" <***********@me.com> wrote:
This is a test message to identify if my e-mail alias is active.
This issue is very urgent, please help.

Oh, yeah. It only took two hours for the Support people to decide that. I'd already come to that conclusion several weeks ago. Being an ex-IT guy, I was reasonably confidant (probably without cause) that I could likely handle it if it were something on my end. But you have to let them go through their spiel.
I was hoping that someone else had had the problem and could shed some light on the cause.

Can send mail but cannot receive mail?

My machine has been operating fine and all of a sudden I cannot receive mail...?
I've called my internet provider and they cannot figure it out. My other Mac's are operating fine. Any suggestions?

Hi Popeye. You're welcome.
Has Mail ever worked on this computer for this
account? It could be that you haven't configured the
account properly, i.e. haven't chosen the right
authentication method in Preferences > Accounts >
Advanced, or something like that.
Hi David,
Yes, my MacMail used to work. At that time, I was on a local ISP, on a dial-up connection. Now I have HughesNet satellite connectivity. Maybe you can verify that my settings are right.
In the Accounts window, all three first boxes are checked (enable this account, include when checking for new mail, remove copy when retrieving from server [after one week]), the next section (prompt me...) is grayed out. I'm taking from port 110, and I have MD5 challenge/response selected.
Does this sound right?
Thanks,
PTP

I can send mail but cannot receive it.

Opening the Connection Doctor tells me, "Trying to log into this POP account failed. Please make sure sure the username and password are correct." Yet I can go straight to Preferences, bring up the Accounts window, cut and paste the contents of the username and password lines into the Mail login window, and it will still reject it.

Hi Popeye. You're welcome.
Has Mail ever worked on this computer for this
account? It could be that you haven't configured the
account properly, i.e. haven't chosen the right
authentication method in Preferences > Accounts >
Advanced, or something like that.
Hi David,
Yes, my MacMail used to work. At that time, I was on a local ISP, on a dial-up connection. Now I have HughesNet satellite connectivity. Maybe you can verify that my settings are right.
In the Accounts window, all three first boxes are checked (enable this account, include when checking for new mail, remove copy when retrieving from server [after one week]), the next section (prompt me...) is grayed out. I'm taking from port 110, and I have MD5 challenge/response selected.
Does this sound right?
Thanks,
PTP

I can send mail but can't receive mail on thunderbird

I am using Thunderbird since 2 years ago and im getting a new problem. I can send mail but cant receive any mail . When pressed GET mail i receive 'connecting to mail.gandi.net' only. that's all.
Can you please help.
below is my troubleshoot information:
Application Basics
Name: Thunderbird
Version: 31.3.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20141127140543
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account3:
INCOMING: account3, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
account11:
INCOMING: account11, , (rss) Feeds, plain, passwordCleartext
account13:
INCOMING: account13, , (rss) Feeds-2, plain, passwordCleartext
account14:
INCOMING: account14, , (pop3) mail.gandi.net:995, SSL, passwordCleartext
OUTGOING: mail.gandi.net:465, SSL, passwordCleartext, true
Crash Reports
http://crash-stats.mozilla.com/report/index/bp-0490c01b-d20a-4d94-89fa-de36f2141208 (12/8/2014)
http://crash-stats.mozilla.com/report/index/bp-01ec1457-2d47-4bde-838d-e381a2141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-b0b8fa7c-5dc9-4dc5-8d8d-4aae12141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-660baa33-28ce-47c6-8fb4-1b5682141205 (12/5/2014)
http://crash-stats.mozilla.com/report/index/bp-4a7623a9-b2b5-42c4-9f49-73aa52141204 (12/4/2014)
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Here is what I did to resolve the problem:
In Mail/preferences/accounts/account information/ and at the bottom of the box there is a toggle arrow up and down to edit the outgoing mail server, check the box "use only this server" and hit this toggle button and select "edit SMTP Server List" at the very bottom of the email names.
Select Advanced tab. Correct and/or add usernames and passwords as needed for each email account. Be sure to select OK each time to get the passwords to hold! Some changes don't seem to hold unless you click OK before you move on.
To test: Window/activity (a little windows will pop up showing activity bars) and then "get mail" button. This should show any problems
Another test: window/connection doctor
This shouldl fix both pop and imap. so far it worked on yahoo, mobile me, gmail, hotmail, and others. Of course, you will need to know the incoming and outgoing mail server info, user name, and passwords.
Too bad we have to go though hoops to use an email program that used to work well. Worse yet, many may not know for days that their email isn't working.
This is easy method of setting up your email accounts but may not allow enough detail to make the mail accounts function properly in Mail 5.0:
system preferences/internet and wireless/mail, contacts, calendars/ add account
shyannlindy listening to the outdoor concert from
Cheyenne Frontier Days, the Worlds' Largest Outdoor Rodeo

I upgraded to lion today and just realized I am not receiving any mail. I can send out but not receive. i'm using a POP Road Runner account. Any help appreciated.

I just upgraded to Lion today and realized I'm not receiving any mail. I can send out but not receive. I am using a POP server Road Runner acct. Any help would be appreciated.

Try Mail->Window->Connection Doctor. If there is a problem reported, try:
Open Mail->Preferences and check your settings.
If you still have a problem, Copy your settings (screen capture ⇧⌘4), delete account, and re-setup account

HT201320 I can send mail but I can't receive mail. All my account setup info is correct. Any ideas?

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My .mac account, gmail account, and yahoo account work flawlessly on my iphone. My work account, however, does not. My employer has his iphone working fine and my settings are the same but for some reason I can't receive email. I have no problem sending email from the account with the iphone, only receiving. Anyone have any ideas?
I have tried setting it up via the "exchange" option (entering mail servers, login, and password) and get the following:
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I am having the same problem with both my work and Yahoo accounts. At least to the work account I am positive that the settings are the same as a co-worker using an iTouch to access his email. I have re-entered the settings a minimum of 10 times and the IT department has tried no less than 5 times. The error message remains the same. I could understand incorrectly entering the settings once or twice, but not separate people entering it 15 times. There is something else wrong with the iPhone software.

I can send emails but not receive them. The sender address was rejected by the server

i can send emails but not receive them. The sender address was rejected by the server.

Your mail server doesn't like the sender's address for some reason, perhaps because his mail server has been blacklisted for spamming.

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