Can shut down problem be fixed?

Since upgrading to my snazzy new iMac, I find that when I go to restart, after everything closes and the screen turns grey, I get the spinning gear, but it just keeps spinning forever. I have to hold the power button on the back to force quit. Sometimes, if nothing has been running, it will restart just fine, but usually not. What could be causing the computer to hang on the grey screen and can it be fixed?

Cartoonguy,
it might be a filesystem problem on your disk. You can try this to see if will fix the problem: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Log in as normal, and try selecting Restart… from the Apple menu; does the beach ball still perpetually spin?

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Shut down problem on new macbook pro 13"

Hey,
Just a new convert to mac after ditching my glitchy windows desktop replacement.
Been really enjoying the mac (i've had it for 3 days now). I've experienced a shut down problem where everything would close, like the dock and the bar up the top. What's left is just my background and my mouse which i can still move around. If i press the power button, it brings up the shut down options but if i click shut down, it brings me back to the background again.
The first time, it happened was after i tried opening a macmame.dmg file which was not mounting, and that cause problems with shut down in which i had to force shut down. The 2nd time it happened (which was today), was not as a response to installing anything, or so i would think.
Also, is it 'safe' or normal or better to just leave my laptop on sleep instead of shutting it down? I see a few people doing it and just wondering about the benefits of doing that instead.

I've done that repair disk. So far this shut down thing has only occured twice in 4 days. I've shut the computer down 6-10 times so it's not a reoccuring issue, so hopefully that repair would've resolved anything.
I shall continue to let me mac sleep instead of shutting it down then, seems easier. And good thing to know that theres no viruses... hate working with virus scanners and all other nonsense.
Macmame is just a emulator for some games. It was something I had on windows so just wanted to see whether it worked on mac, I ended up getting it mounted and installed but didnt seem to work as well as on windows so i disabled it.

Why won't the copying action stop? How do i quit it so i can shut down? Items i tried to copy to either my hard drive or my USB memory are not copying - why? And now can't quit them either!

I have a Western Digital My Book hard drive which i use to store my media/data/back up. I tried to transfer some files on my desk top to it yestrday and it was taking forever so decided to stop it. Now it just shows under the Copying box, stopping but it isn't? I tried then to down load the same images t my USB memory stick and now that is doing the same. I wonder if i is to do with upgrading to Mavericks as no problems before?
I have check my WD My book on another computer and thankfully all mmedia is still in tack!
How can i quit this copying so i can shut down my computer?
Any ideas as to why items are not copying to external memories and what if anything can i do to get it copying correctly again?
I really need to back up my work by tonight - help! Any suggestions there too?

option discovered in preferences. Really this and any feature that moves deletes or edits a users data should as far as possible be OFF BY DEFAULT. It shouldn't by default and without the users specific say do this dangerous and unnecessary thing without even letting the user know what it's doing!!! And then cause me a few hours (as i'm new to mac) searching for the option so as to switch it off. If i hadn't noticed the status cage declaring that it was copying files then i might never have twigged that this insane thing was occurring. And if i hadn't of noticed i would have been left maintaining the contents of the folder i copied the files to, the folder which as far as i was informed and so believed was also the location of the music files i was playing. How does Apple justify this 'genius' piece of software non-design? Surely it will hurt no one if this was off by default for new users - overall at least i dare say it would cause a lot less distress in the future for the unsuspecting public at large. Thanks for the support.

Solution for those People having sleep and shut down problem.

Solution for those People having sleep and shut down problem.Go CONTROL PANEL
select RECOVERY
select OPEN SYSTEM RESTORE
then restore your laptop
This process work for me Please comment below if it was helpful toyou

As I said, a weak or dead PRAM battery can reportedly cause odd startup issues. If it has never been changed in six years, that's a really long-lasting battery, even if the iMac was kept on continuously.
They are pretty cheap from the right source, so you may want to try changing it.
http://eshop.macsales.com/item-specials/Newer%20Technology/BAA36VPRAM/

IPad turned into blue screen then shut down how to fix?

iPad turned into blue screen then shut down how to fix I cannot play games..

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, restore your iPad using iTunes or iCloud > iOS: Back up and restore your iOS device with iCloud or iTunes

How can the diamond problem be fixed in java

How can the diamond problem be fixed in java?

aksarben wrote:
I assume he's referring to this:We all assumed he's referring to that. But since Java doesn't have multiple inheritance of implementation, there is no diamond problem in Java (per se).

Macbook air Shut down problem

Hi everyone,
I used to have the shut down problem with my Macbook air. I have an 11" Later 2011 Macbook air.
The problem did not go away after updating to Mountain lion.
I just realized that although I was closing all programs, I was not ejecting my 3G modem/dongle.
Once I ejected it before commanding it to shut down, it did shut down properly.
I thought I should share it with you. May be there is a program that has not been closed or a devise that has not been unplugged/ejected properly and is restricting the shut down.
It worked for me. Hope it will work for you.
Enjoy your Mac.
J.

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
     If this does not help, you may have to take the computer to the Apple store
     to have the battery checked out.
     Best,

Sleep and Shut Down problems

Here's the problem: several months ago my iMac went to sleep and when I hit the space bar to wake it up, the pinwheel started spinning and there was a series of ten clicks, a pause, and then ten clicks again, over and over. The clicks were coming from the hard drive area in the computer. I did a hard re-boot and it was fine for awhile but then the problem came back when the hard drive went to sleep.
Then, when I would try to start it up after shutting it down, a similar thing would happen: no desktop, one click, then an infinite series of ten clicks from the hard drive with a pause in between each series.
I tried unplugging everything, letting it click away for as long as it felt like it. Eventually the clicking stopped, but the folder with the question mark came up. I restarted and restarted over and over and eventually the computer came back up with no problems.
I called Apple and they felt it was a software issue. They talked me through some diagnostics, resetting the PRAM, Disk First Aid and then finally wiping the hard drive and starting over. I reinstalled my applications and it worked fine for awhile; I was able to shut down and start up, as well as put the drive to sleep without any problems.
Then, it happened again on shut down and subsequent start up. Once again, I restarted over and over and eventually it came back up. Since then I have turned all the Energy Saver options to "Never" and haven't shut down since. Except once when the power went out. I had the same problems starting up.
I still think that it's a software thing because otherwise I haven't had one problem with this beauty of a machine.
Anybody got any ideas?

Zambini, welcome to Discussions. I would tend to think you have a hardware problem. The clicking is probably the hard drive and the reason it has trouble starting is if the hard drive isn't functioning properly then the Imac isn't finding the OS on the hard drive and can't start up properly. I would definitely get ahold of Apple and let them know what is going on STILL and that reloading has not fix it. It may also be the motherboard but would definitely think hardware. Good luck and let us know how it goes with Apple. Bob :~))

Satellite P755 random shut down problems

Hi,
I just bought my laptop couple of months ago and haven't really been using it much since.
So it doesn't have more than 100 working hours.
Couple of weeks ago I started experiencing this strange problem with random shutting down.
There is no rule when it happens, sometimes it shuts down after a minute of working and sometimes it shuts down only after couple of hours. It goes to a full software shut down, but sometimes it goes to hibernation instead.
This happens both when charger is connected and when it's not connected.
So, using my laptop is currently pretty impossible. Also warranty is not an option for me as I bought it abroad.
I read somewhere that a person had a problem with power button and that it "pressed" it self automatically, and one more thing that's happening to me is that sometimes laptop powers itself on only by opening lid and not pressing power button at all.
So, can it be that issue, and if it is what's the best way to fix it?
So, please help with any ideas or if somebody had the same problem before, I would really like to use my laptop and this way it is impossible.
Thanks
Message was edited by: ppero17

I solved the problem, so for anyone who could be experiencing similar problems.
As I thought it was really up to power button. When I took laptop apart and tried the real power button beneath plastic one, it would someone trigger itself only by slightly touching it and not doing a full press (hearing click).
So, I guess that little plastic tip on the real plastic button that was touching it slowly constantly would trigger the button randomly and trigger random shut downs.
Actual solution is that I rasped that little plastic tip from the power button, so it's not touching the real power button anymore. Only thing now is that you need to press power button little deeper to actually turn on laptop (it's more natural now in my opinion).
Anyway, laptop is working now, it worked without stopping for whole three days.
When I talk to other people about this fix, nobody believes that it's fixed with rasp.

Flash Shuts Down IE7 - Any fix?

I'm sorry if this is already the subject of a thread - I looked and couldn't find it.
For the past month or two I suddenly and without warning of any kind get a message that IE7 has experienced a problem and must shut down. A couple of seconds later all windows and tabs that are open close and a message appears to tell me that the culprit was an add on - Flash10.ocx (or words to that effect) I'm running vista home premium on a new HP laptop with plenty of memory and speed. Internet Explorer and all other microsoft and hp programs are set to update automatically so I am completely up to date. I didn't have the problem before a couple of months ago but now it's irritating.
I disabled the flash reader but I don't know if that's successful or not since some sites won't load unless I enable the reader. That means I'll go a few days without a problem but then have to enable the reader again and then get the problem again a couple of days later.
I realize the reader is free and I don't like to complain but - it seems Adobe may have taken over the world. That means, whether I like it or not, I've GOT to use the reader in many cases. Therefore, it seems Adobe should do something to fix the problem. Unless, of course, I'm the only one having the problem. I doubt that, though - I've got a pretty good computer and no other problems.
Any idea a non-nerd might put to use?
Thanks

no it only does it when I have some content. it doesn't have
to be much, a few picture files and text. I can't export to
quicktime either but I can export to avi.

Start up problems and shutting down problems

i have an hp pavilion all in one desk top computer and i'm having problems with the start up, sometimes when i turn it on i get as far as typing in my password and then the screen goes blank and i have to shut it off manually and turn it back on, but when i do it says failure to configure windows updates and reverting changes, and when i go to shut it down it shuts down but stays running so i have to start it again wait to put my password in then i can get it to shut down but yesterday when i went to shut it down i went to settings and clicked shut down and it wouldn't do anything so i manually shut it off and turned it back on , can anyone tell me what is causing these problems and how i can fix it.

Hello again octopus78,
Based on the information you have given me, I would suggest following this document on when the Screen is Blank after Starting the Computer.
If the issue persists I suggest creating a backup by following this document on Backing Up Your Files (Windows 8). The next step will be to recover your Operating System by Performing an HP System Recovery (Windows 8).
If the issue continues after this point, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Cheers
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

0769 A58 - shut down problem in XP

hey guys
i have a customer that recently have bought two 0769-A58 from me..
as he says .. one of them has a strange problem after installing Windows Xp and installing softwares like JetAudio and etc......
and his problem is .. the shut down button doesn't work in XP at all.. the strange thing is another a58 that he's bought, doesn't have this problem with same XP and Same softwares at all!!!
How should i fix his problem ?!?!
Live Long Lenovo ^^
Solved!
Go to Solution.

This can happen if he assigned PowerButton to force laptop into Hibernate and then turned Hibernate off. It causes force use of powerbutton like sleepbutton.
So,
RightclickOnDesktop -> Properties -> Screensaver -> Power Management
And check there actions for powerbutton behaviour.
//help will save the world

My keyboard freezes/locks up randomly and I have to shut down usually 2 fix

Has anyone else experienced this problem? The modifier keys all still work (Shift, Control, Option, Command, even CAPS LOCK), but the main keyboard QWERTY etc. keys do not. The mouse also works fine, so I have to actually mouse around, quit applications (CMD-Q doesn't work) and shut down using the mouse. When I restart, it usually is fixed. I haven't been able to figure out a consistent series of things that cause this to occur. It appears to be totally random. But, I'm wondering if it is just a stuck key or some other problem with either my internal keyboard or external Apple keyboard and mouse that causes it. It happens both when the external keyboard/mouse are connected and also when the PowerBook is not connected to anything external. It's a real nuisance. Any help is appreciated! Thanks...

Thanks, Pismo. No, none of those are the situation. The entire keyboard other than modifier keys does not work and if an external keyboard is attached, it doesn't work either, so it's not just the built-in keyboard that doesn't work. And, if I unplug and reconnect the USB external keyboard or just leave it disconnected, it still doesn't work. I'm baffled. I'm usually pretty good at troubleshooting. The only thing I can think of is that something is sticking somewhere, sending a keyboard code. Or, somehow I'm randomly generating a key combination that locks it up and if I regenerate that key combo it will unlock. I don't know. Anyone else? Help! Thanks...

Mac shut down problem

I've done all of the steps here: Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support but still have something that wants to be installed when I shut down my mac. I don't know what this is or how to get rid of it. Any suggestions please?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

What is the best way to shut down an iMac that has frozen during a data transfer? The disk I was writing to will not eject. Stopping "copy items to" doesn't work either_ it is frozen as well. Is there a way to force eject the disk so I can shut down?

Some more information on the above: OS: 7.2
1. None of the shutdown commands would work so I held the power button down and received a prompt that asked if I wished to force eject the drive, I selected
the force eject and then shut down.
2. Just recently I installed an eSATA _ Thunderbolt_ port multiplier compliant PCIe card (Seritek Q6G) into a thunderbolt external chassis (OWC Helios) (seritek Q6G).
This freeze data transfer also happened when I connected a Firmtek 5PM external tower to the iMac via thunderbolt cable.
The driver for the seritek Q6G was installed in the iMac previous to connection of any of the devices.
Both external towers mount ok on the iMac but have frozen during data transfer.
The initial freeze was with the Firmtek 5PM which is (JBOD)_ I thought that might have had something to do with the freeze_ it being JBOD_ so next I tried the Mercury Elite AL Pro Q2- which is formated in RAID 5. But then froze too.
Anybody have any experience with this?
Maybe I need another driver?
Or maybe some update to my OS?
Any suggestions welcomed.
Thank you

Hello BDAqua, thanx for the suggestions. Before I saw this reply I tried to first quit the finder and then to relaunch the Finder but that resulted was a blank gray screen.
In the end I ended up having to power down the iMac.
Fortunately the RAID array that was "active" seems to be fine and also has a firewire 800 connection so I can use it_ just not with thunderbolt until this issue is solved.
I'm going to check in the Applications>Utilities>system log to see if any clues are evident_ thank you for the suggestion.
PS: Nothing of note was obvious as a root cause in the Activity Monitor though.
hmmm....I was told that the Helios and seritek card were compatable and that the Helios didn't require any drivers..it will be a drag if there isn't an easy fix for this since this new PCIe card from seritek is the first to offer port multiplier compatibility for eSATA to thunderbolt...since they are both new I'm hoping that an OS upgrade will be the fix (presently7.2)...we shall see.

Can shut down problem be fixed?

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