Can somebody diagnose why my new MacBook Pro is so slow and laggy?

I just bought this MacBook Pro (OS X 10.8.2) a month ago and it had been performing very well until last night. I tried to stream a hockey game through Chrome and the browser crashed. I didn't think it was a serious issue at first; I tried to force quit Chrome but everything just slowed down even more. Eventually I just shut it down by holding the power button, hoping that it would be fine once I started it back up.
But it wasn't fine. It took forever to boot up, and once it did, everything was slow and laggy. There is delay using the trackpad and keyboard, applications are taking ages to open and sometimes won't respond, the color wheel is popping up for minutes at a time, etc. It even seems like the internet itself is slowed down; I've tried different browsers in different locations of varying internet connections and they've all been very slow to load pages. It's like the whole machine suddenly caught the flu or something.
I tried disk utility, but it says there's no problems. The activity monitor doesn't show any significant CPU usage, and even after I cleaned the caches for Safari and Chrome, all the problems still persist. I thought it might have caught a virus or some kind of malware, but I've been told that's highly unlikely. Could it have something to do with Chrome or Flash (I was trying to update the latest Flash plug-in or something before the browser crashed)? Like I said, the machine's fairly new, so not much of the RAM is used up. Could anyone help me figure out what's wrong?

See if you can find some answers here:
https://discussions.apple.com/docs/DOC-3521
Ciao.

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Why is my macbook pro running so slow and how do I improve the speed?

why is my macbook pro running so slow and how do I improve the speed?

Write off the MS stuff as indicators for now--starting with Office 2008, they developed very long launch times. The time to launch 2008 on my old 1.25Ghz G4 and my MBP 2.2G are virtually the same. Even document opens/saves are slow compared to Office 2004 and earlier.
1) You have adequate hard drive space so that eliminates one of the usual suspects.
2) Check for runaway background processes. Quit all running user applications so the computer is at normal idle. Find Activity Monitor in Applications > Utilities and launch it. If you've not run it before, change the "Show" pulldown at the top of the AM window from its default of "User Processes" to "All Processes." There is a column for "%CPU." Click that column header to sort by CPU usage. Watch the processes "bubble" for about a minute to get a better picture of the usage.
If any process is using more than about 25 percent of the CPU cycles while the computer is idling, post the names of the processes and we can see if they can be eliminated. My MBP shows nothing using more that about 5 percent on any given test run as long as I close all my user apps.
3) If you have never done any sort of maintenance procedures, taht can slow you down. Simply restarting the computer a few times a week clear a lot of temporary files. You also may wish to review this article on the Mac OSX periodic maintenance scripts, which, if run, also do a lot of cleanup:
http://thexlab.com/faqs/maintscripts.html
There are other useful articles on file maintenance associated with the one. Here's the index:
http://thexlab.com/faqs/faqs.html
Check out articles with "Maintain" and "Tuning" in the titles.
4) Use Disk Utility to check the SMART Status of your hard drive. A failing drive can make things slow before it makes things stop.

Why is my macbook pro running so slow and losing internet connection?

Why is my Macbook Pro downloading so slowly and losing internet connection frequently?

Write off the MS stuff as indicators for now--starting with Office 2008, they developed very long launch times. The time to launch 2008 on my old 1.25Ghz G4 and my MBP 2.2G are virtually the same. Even document opens/saves are slow compared to Office 2004 and earlier.
1) You have adequate hard drive space so that eliminates one of the usual suspects.
2) Check for runaway background processes. Quit all running user applications so the computer is at normal idle. Find Activity Monitor in Applications > Utilities and launch it. If you've not run it before, change the "Show" pulldown at the top of the AM window from its default of "User Processes" to "All Processes." There is a column for "%CPU." Click that column header to sort by CPU usage. Watch the processes "bubble" for about a minute to get a better picture of the usage.
If any process is using more than about 25 percent of the CPU cycles while the computer is idling, post the names of the processes and we can see if they can be eliminated. My MBP shows nothing using more that about 5 percent on any given test run as long as I close all my user apps.
3) If you have never done any sort of maintenance procedures, taht can slow you down. Simply restarting the computer a few times a week clear a lot of temporary files. You also may wish to review this article on the Mac OSX periodic maintenance scripts, which, if run, also do a lot of cleanup:
http://thexlab.com/faqs/maintscripts.html
There are other useful articles on file maintenance associated with the one. Here's the index:
http://thexlab.com/faqs/faqs.html
Check out articles with "Maintain" and "Tuning" in the titles.
4) Use Disk Utility to check the SMART Status of your hard drive. A failing drive can make things slow before it makes things stop.

Macbook Pro mid-2012 Slow, and laggy

My Macbook has been running slow, and laggy aswell. I don't know whats wrong with it. I took my Macbook to the store where I bought it to see if they could fix it. After 4 days in the warehouse I came to take it back, and they said that we didn't find anything wrong with the hardware, but something with the software. They said that I had to reinstall it, but they couldn't cuz it was not included in the insurance. When I came back home, I did a backup, erased everything, and did a fresh install of Mavericks(took 1 day cuz it was slow and laggy). When My macbook reinstalled the problem was still there. It was much better before the reinstallation, but still a little slow. I also ran disc utility but it affect the problem. I also have another probelm is when I put my macook in sleep, I close the lid and then it gets hot, like if I'm playing a game or something which I don't. The light is turned off when I'm using my mac, it gets a little dim when I put my Mac to sleep with the lid open. When I close the lid the light gets bright and it shows the pulse like pattern at random points. I had to turn my mac off cuz I take it to school, and when I take it out from my bag its hot like a fry pan. The overheat also affects my battery life time in a high degree. I had 80% when I closed the lid and put it in my bag, and it got 22% when I took it out. I also did some search up with no luck so I hope you guys can help me, please, any help would be greatly appreciated and thanks in advance

Shazo46 wrote:
What about the problem when I close the lid it starts getting hot, like the processor is
I was referring to this link that I posted earlier:
http://www.thesafemac.com/mpg/
What about the problem when I close the lid it starts getting hot, like the processor is working at its limits???
Run an Apple Hardware Test, that may develop a clue:
http://support.apple.com/kb/ht1509
Also what about the caches, because it was written that it can slow down mac's performance if they are corrupted, and I don't know if the are corrputed.
One eliminates that as a possibility by cleaning them. A Safe boot will do that. Also look in the 'Safe Mac' link, the last entry titled "Clear Caches".
Ciao.

Why is my Macbook pro now extremely slow and not running things like powerpoint any more?

I'm sure I'm not the only one.
Mavericks installed. Now my Macbook Pro is slower than a one-legged tortoise.
It won't run powerpoint, which just crashes. en my keyboard misses the first part of sentences because it can't keep up. I have to double check everything I type. I'm trying to run a business, and I'm losing time, money and the will to live.
I cannot reinstall microsoft office, as I bought my macbook Pro (2 GHz Intel Core i7, 8GB 1600 MHz DDR3) from a seller who cleanly installed Mountain lion for me, and installed Office 11 on it. I do not have any installation disks. I have been forced to downgrade to Mountain Lion, which I'm still waiting for Apple to send to me.
Is there anyone out there who can give me any help. I'm not paying Apple any more money. Why should I? I've already been forced to rebuy an operating system that my Macbook previously had installed.
Not only that, I think I have an expanding battery issue, and my trackpad is now broken. Just to add to my woes.
Has anyone had a solution to solving the Mavericks debacle?
Please somebody, help.
Please.
Before I start self harming.

Hi all;
I agree with stobston, many thanks to cbs20 for your inputs. I was stuck with this one also.   I'm a former UNIX sysadmin; thanks so much for pointer to etrecheck. It's nice to be able to look under the hood.
I had the same problem, Powerpoint was so slow as to be nearly useless. Apparently different cause&effect from stobston's case. Here's what worked for me. Sorry if I'm stating the obvious below; I'm new to MacOS after many years on MS-Windows;
First, I ran etrecheck and got the following;
Hardware Information:
         MacBook Air (13-inch, Mid 2013)
         MacBook Air - model: MacBookAir6,2
         1 1.3 GHz Intel Core i5 CPU: 2 cores
         4 GB RAM
Video Information:
         Intel HD Graphics 5000 - VRAM: 1024 MB
System Software:
         OS X 10.8.5 (12F45) - Uptime: 0 days 2:59:30
Disk Information:
         APPLE SSD SM0256F disk0 : (251 GB)
                   disk0s1 (disk0s1) <not mounted>: 209.7 MB
              Macintosh HD (disk0s2) / [Startup]: 250.14 GB (150.98 GB free)
                   Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
         Apple Internal Memory Card Reader
         Apple Inc. BRCM20702 Hub
                   Apple Inc. Bluetooth USB Host Controller
         Logitech USB Receiver
Thunderbolt Information:
         Apple Inc. thunderbolt_bus
Gatekeeper:
         Anywhere
Launch Daemons:
       [loaded]             com.adobe.fpsaud.plist Support
       [loaded]             com.microsoft.office.licensing.helper.plist Support
Launch Agents:
       [loaded]             com.citrix.AuthManager_Mac.plist Support
       [running]             com.citrix.ReceiverHelper.plist Support
       [running]             com.citrix.ServiceRecords.plist Support
User Launch Agents:
       [loaded]             com.citrixonline.GoToMeeting.G2MUpdate.plist Support
       [loaded]             com.google.keystone.agent.plist Support
User Login Items:
         iTunesHelper
         Dropbox
         Google Drive
Internet Plug-ins:
         FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
         QuickTime Plugin: Version: 7.7.1
         Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
         CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support
         SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
         Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support
         JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins:
         AirPlay: Version: 1.7 - SDK 10.8
         iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins:
         Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
User Internet Plug-ins:
         CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
         WebEx64: Version: 1.0 - SDK 10.6 Support
         ZoomUsPlugIn: Version: 2.0.31405.1104 - SDK 10.8 Support
3rd Party Preference Panes:
         Flash Player Support
Time Machine:
         Time Machine not configured!
Top Processes by CPU:
            3%         WindowServer
            1%         fontd
            1%         Microsoft PowerPoint
            1%         Microsoft Word
            0%         coreservicesd
Top Processes by Memory:
       254 MB     Microsoft PowerPoint
       225 MB     WebProcess
       135 MB     mds
       135 MB     Microsoft Excel
       131 MB     Finder
Virtual Memory Information:
       891 MB     Free RAM
       1.68 GB     Active RAM
       833 MB     Inactive RAM
       524 MB     Wired RAM
       1.52 GB     Page-ins
       0 B              Page-outs
Note that I had no heavy CPU processes like stobston had. There are some processes using lots of memory though. Made me wonder, could it be a swap or contention issue? I have a Macbook Air, so 'swapping' doesn't mean what it used to mean. Anyway, I tried closing Excel and Finder. Powerpoint was still slow.   I ran etrechek again. WebProcess and mds are still running at the same memory usage; nearly half a gig between them. WebProcess is Safari; shutting down Safari didn't help.   I have heard that Safari has had memory leaks, I don't know if that's true or not. mds is the MetaData Server for SpotLight. I had run Spotlight several times today, and also did a lot of desktop cleanup.   That might have triggered mds.
I don't know how well Mountain Lion reclaims memory ( now I'm really getting into the weeds ), so I shut down MacOS and restarted it. This time, I started up PowerPoint first, with nothing else running. Problem solved. PPT is running fine.
Thanks again all for your inputs. An hour ago, I had no idea where to start.

Why is my macbook pro running so slow and so slow to reboot?

Hello,
I edit using Lightroom and Photoshop and I'm having an issue while editing. After editing around 8-10 photos in Photoshop the computer starts running unbelievably slow. After each 8-10 photos I have to close down everything and reboot. Even the reboot process is super slow as I have to force quit each application usually 1-2 times to get it to close. Is this normal? I have a 2011 17" with 2.2 GHZ i7 with 8GB ram. Is there any setting that I can change or be aware of.
Thanks,
Jack Fussell

If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
You must be logged in as an administrator to carry out this step. Launch the Console application in the same way as above, and select “system.log” from the file list. Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.
Step 3
Same as step 2, but select "kernel.log" from the file list.

Does anyone maybe know why the new Macbook pros don't have iWeb and how i can install it. My Macbook already came with the iLife thing, but it seems to only have iMovie, iPhoto and Garage Band. is there any way that i can install iWeb?

Does anyone maybe know why the new Macbook pros don't have iWeb and how i can install it. My Macbook already came with the iLife thing, but it seems to only have iMovie, iPhoto and Garage Band. is there any way that i can install iWeb?

Apple discontinued iWeb. That's the case for over a year now.
Topics in this forum will tell you that in order to install iWeb you have to find a copy at eBay, Amazon and similar places.
Or here

Can't get ibooks onto new macbook pro

Hi
I got myself a new macbook pro set it up and all great ibooks came up right away but my sister in law got the same macbook pro as i but i cannot get ibooks onto it, i have been to the app store but its not there i really cannot remember howi got mine onto my macbook, i think its when i set my macbook pro it asks you questions and then to setup your apple id in the set up process, well we had difficulty in trying to sign her in as it would not accept the password, even tho i have gone into iTunes and signed her in ok but not in set up, so we skipped that, so now we cannot put her iPad onto the iTunes on macbook either, is that why we cannot load the ibooks app onto the macbook because we cannot get her iPad hooked to iTunes,?
gosh hope you can understand me again lol
I have just asked a question about the set up so sorry i am repeating my self but this one was about the ibooks.
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many thanks
Tracey xx

Hello Traceykate,
iBooks for Mac is part of the OS X Mavericks. Check to see what version of OS X you and your sister are running. If you one of them is not updated, then go to the Mac App Store and download OS X Mavericks and you should be able to have iBooks. Check out the articles below for more information about iBooks for Mac, how to check what version of OS X you are running and a link to download Mavericks.
About iBooks for Mac
http://support.apple.com/kb/ht5953
OS X: Finding your OS version and build information
http://support.apple.com/kb/ht1633
OS X Mavericks
https://itunes.apple.com/us/app/os-x-mavericks/id675248567?mt=12
Regards,
-Norm G.

My new macbook pro 13" just died and i can not turn it on. When i connect the power cort it also does nor charge. No light is commong on. I was working on battery power when it died and the battery was fully charged. What is the problem?

My new macbook pro 13" just died and i can not turn it on. When i connect the power cort it also does nor charge. No light is commong on. I was working on battery power when it died and the battery was fully charged. What is the problem?

Take it back to the Apple Store for repair since it's still in warranty.

I have a new MacBook Pro with Lion installed and I want to know if I can partition the HD so that I can install & run Snow Leopard OS 10.6.8?

I have a new MacBook Pro with Lion installed and I want to know if I can partition the HD so that I can install & run Snow Leopard OS 10.6.8?

Most likely won't run SL unless it's one that was released before Lion went public. Color SL gone from new Macs.
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Why does my MacBook Pro make background music and video quieter when I am on FaceTime?

Why does my MacBook Pro make background music and video quieter when I am on FaceTime? When my girlfriend and I are trying to watch a movie on Netflix together while on FaceTime my MacBook Pro always decreases the volume of any background sound on my computer so I can barely hear it. Is there a way to fix this? Thank you!

Have the same issue too. Apple can you please change this annoying feature. You are making long distance relationships more difficult.
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recently bought new macbook pro , transferred data over and thought microsoft office would work on new laptop. Icons are there , although requires key codes and I don't have my key codes anymore as dog chewed the packaging!! should i just buy new software package ? I am told that this is a microsoft issue not a mac issue !! But all my other data on the old macbook pro transferred over even the icons for office for mac on the bottom app bar. only now I can't open any of my word or excel files without key code! I thought that there may have been something that could be done before having to bite the bullet and fork out for new software package.??

If this is Office for Mac 2011 then it will work on your new computer. Reinstall it. If you don't have the key code call Microsoft's activation line to get a new key code. Explain that you lost the original key code and want to install Office on your new computer.

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Why is my MacBook Pro running so slow after installing Mountain Lion 10.8. I have restarted, created more free space on my hard drive and run disk utilities. Simple operations result 20 seconds or more of the spinning wheel. Some are so slow that the operation does not happen at all. Itunes music cuts out during operations.

Check out this article by Thomas Reed for help http://www.reedcorner.net/understanding-upgrade-nightmares/. Also, make sure all apps are compatible with Mountain Lion using www.roaringapps.com. Do you have any antivirus installed? Make sure all apps are updated as well.

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First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
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Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
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from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

MacBook Pro started running slow and freezing up

Hi,
What are some things I can do when my MacBook Pro starts running slow and freezing up? For example, windows are slow to open, and that pinwheel thing keeps spinning. Clean up tips would be appreciated.
Thanks.

tamyc,
You can try resetting your MacBook Pro’s System Management Controller;
You can try booting into Safe mode, to see whether it runs just as slowly (and freezes up) then;
You can try disabling your antivirus software, to see if that makes a difference;
You can download, install, and run EtreCheck, and include in your reply the output from an EtreCheck run, which might help identify software which should be uninstalled or updated.

Can somebody diagnose why my new MacBook Pro is so slow and laggy?

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