Can someone advise how to solve a glitch with arranging files in Finder

I have a peculiar glitch in Finder: I cannot arrange alphabetically in the column view even though I check, arrange by name.  When I do that, list view loses the expand triangle in front of the folder.  Can anyone suggest a solution?
Here is what the column and list view windows look like when arrange by name is clicked:

Go to view option and select sort by.

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