Can someone explain AppleCare Protection Plan?

Phone comes with up to two years of technical support during the term of your AT&T wireless contract. AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction.
What are the additional services that we don't get already?

Yes, AMEX takes whatever warranty the manufacturer offers and just extends it for a year. If Apple would replace the battery, AMEX will pay for it to be replaced. What happens is you have it replaced, they reimburse you.
AMEX will follow the same protocol on battery replacement that Apple does. If Apple wouldn't deem it to be replaced, neither will AMEX. And vice versa.
On a side note, I can't understand why everyone seems so worried about their battery. Have you had problems with it? Has anyone needed one replaced yet? Do you own an iPod too? Have you ever had to replace it's battery? Additionally, do you really think Apple is anticipating that your battery will go dead if they are offering AppleCare for $69? No, AppleCare is designed solely as a money maker for them, just like any 'service warranty' that Best Buy and others offer. They know darn well you won't need it and that's where they make their money. It's feeding into people's fears. Moreover, if AMEX and other credit card companies offer this service for free for you using their card, then that's double assurance that you're probably not going to need to use the warranty.

Similar Messages

  • Can we buy AppleCare Protection Plan in stores?

    Can we buy AppleCare Protection Plan in stores? Such as the Apple Store, Best Buy, Etc.. I am looking for the applecare for Ipod Touch.

    Hello:
    I suspect you can, but why not buy it from the on-line Apple store?
    Barry

  • Can I get Applecare Protection Plan even after the expiry of my base warranty of one year ?

    I have just completed one year of my base warranty for my Macbook Pro 15'. I am thinking of going for Applecare Protection Plan however while checing online I realized that I can do that only when my base warranty is still in effect. Now as I have run out off that Can I still go for Applecare Protection Plan and is it really worth.

    If your one year warranty has expired, then sorry you can't buy another 2 more years.
    AppleCare certainly was worth it on my last MBP, it went in for a hard drive, optical drive replacement.
    If you backup well, you should be able to take care of yourself.
    https://discussions.apple.com/message/16276201#16276201

  • If I buy AppleCare Protection Plan in Japan or Canada,can I use it in China?

    I want my sister to buy a mac with AppleCare Protection Plan for me in Canada.And I'm living in China.Can I use AppleCare Protection Plan in China?Thanks!

    Welcome to the Apple Support Communities
    See > http://www.apple.com/support/products/faqs.html AppleCare for Macs and iPods provide global repair coverage, so you can get the Mac repaired at any Apple Retail Store of the country you want, so you can purchase AppleCare in Canada and get the computer repaired in China without any problem

  • HT4993 Lost receipt for Applecare Protection Plan for my iPhone 5 - purchased phone and plan at a Sprint store. How can I find my receipt so that I can register my plan? My lock button is broken now, and I need to use my plan.

    I purchased my iPhone 5 and the Applecare Protection Plan a little over a year ago at my Sprint store. I was not informed that I needed to register my Applecare Plan, so I didn't. Now, my lock button on my iPhone is broken and I want to get it fixed or receive a new phone. PeachMac told me they would give me a new phone which would be covered under my Applecare Plan. I logged into Apple to make sure I still had time on my plan, but it doesn't even recognize that I purchased one and I no longer have the receipt for the plan, let alone the phone. How can I register my plan without the receipt? I'm feeling kinda of ripped off by Apple. Shouldn't they keep a record of who purchases these plans?
    Any help or suggestions would be appreciated. Thanks.

    Did you register the AppleCare+ plan at the time of purchase? If you didn't, even if you had the receipt, it's too late. It must be purchased and activated within 30 days of the initial purchase of the phone (it's usually done at the time of purchase). If Sprint didn't activate it at the time of sale, you can blame them. Apple doesn't control them.

  • HT201653 We are a retail shop which has a copy of AppleCare Protection plan. The box is not sealed. How can I tell if the product has been registered or not.

    We are a retail shop which has a copy of AppleCare Protection plan. The box is not sealed. How can I tell if the product has been registered or not.

    Since the only thing needed in that box is the small piece of paper with the (very long) registration code on it (usually found inside the booklet), see if that is actually there and, if it is, call Apple at 800-275-2273 and ask to be transferred to the Applecare department. Here is the link to the Applecare plan - just in case you may need it, see the fax numbers listed under para. 9 (Cancellation).
    http://www.apple.com/legal/sales-support/applecare/appmacnaen.html

  • Hoy can I include my thunderbolt display, in my Applecare Protection Plan, after registering my MacBook Pro?

    Hoy can I include my thunderbolt display, in my Applecare Protection Plan, after registering my MacBook Pro?

    Call apple, they will ask for the display serial number to add

  • HT202696 Can I renew my Applecare Protection Plan that is due to run out?

    Can I renew my Applecare Protection Plan that is due to run out?

    Applecare is designed as an extended warranty for a set period (beyond the original manufacturer's warranty). It is a one time deal and not at all intended as an open ended insurance policy. If you have issues, you can still contact apple, but may have to pay for the call. You can post issues here. Visit an Apple store genius bar or authorized service center (which may involve charges for an services performed). Basically, it is what would happen for any electronic device that is out of warranty.

  • Can I use my AppleCare protection plan?

    Can I use my AppleCare Protection Plan in replacing a cracked monitor of my ipod touch 4G?

    No. Neither the standard warranty or extended AppleCare warranty cover accidental damage like a broken screen.

  • Eligible for AppleCare Protection Plan but can't purchase it?

    I have an iPhone 5c that according to both the Apple warranty checker  https://selfsolve.apple.com/agreementWarrantyDynamic.do
    and Apple Store Genius (at Lenox Square Mall in Buckhead Georgia, on 9/27/2014) is eligible for AppleCare Protection Plan (extensible before 10/4/2014).  I was asked to call Apple to purchase the extension.  However, when I called, AppleCare Senior Advisor Jeffrey told me that Apple has discontinued selling the standard AppleCare plan, and he was not able to add it to my phone.
    Anyone else is having the same issue?  Any other way to add the AppleCare protection plan?
    I was dumbfounded.   I bought a phone with the understanding that I could extend the warranty within a year, and Apple just went and changed it without any provision to grandfather the existing customers?  I can tell you that my 5c's value just went down.  So is my opinion of Apple - where is the commitment to their existing customers?
    I really hope this message finds the right person who is in a position to help me and others in similar situations.  This is my second time posting this question today - the first post disappeared, which was not confidence inspiring either.

    Hi panman,
    I think that there was some confusion that occurred on your call. You asked for AppleCare, but only AppleCare + is available for iPhones. Maybe that is what the person you spoke to meant (not sure....)
    I purchased AppleCare + for my iPhone 5s after I had purchased it, and went to the chat to get the info on how to purchase it.
    You are correct, you need to talk with an Apple person to actually purchase it after the fact. Go to this link and try again - and just let them know you want to purchase Apple Care Plus:
    http://www.apple.com/support/products/iphone.html
    (number at the bottom of the page).
    Cheers,
    GB

  • Im trying to register my applecare protection plan for my iphone 4 but when i enter my regnumbers for the plan and my phone im told that there is no sevice in that area can anyone help Please ?

    Im trying to register my applecare protection plan for my iphone 4 but when i enter my reg numbers for the plan and my phone im told that there is no sevice in that area can anyone help Please ?

    Try this https://expresslane.apple.com/GetproductgroupList.action

  • Apple ask me a proof of purchase of my macbook for activate my AppleCare Protect Plan, but even if it's a JPEG lower than 5 mo, it told me that it's not «good» and I can't send them my proof... so I can't activate my AppleCare protec Plan. What can I do?

    Apple ask me a proof of purchase of my macbook for activate my AppleCare Protection Plan, but even if it's a JPEG lower than 5 mo, it told me that it's not «good» (in french: le format de ce fichier n’est pas valide.) and I can't send them my proof... so I can't activate my AppleCare protec Plan. What can I do?

    Call the Apple support line, ask for AppleCare Plan Administration, and get a fax number and fax a copy of the receipt to them.
    Regards.

  • How can I modify an incorrect mailing address on my AppleCare Protection Plan certificate? After I registered a new product with AppleCare I realised that I'd entered the wrong postal address and I need to update it to show my correct address.

    I need to modify an incorrect mailing address on my AppleCare Protection Plan certificate. After I registered a new product with AppleCare I realised that I'd entered the wrong postal address during the registration process and now I need to update my details to show my correct address. I've been trying for several hours to find a way to modify my address on the AppleCare site, with no success. Any help/advice would be greatly appreciated!

    Contacting Apple World Wide for Support and Service
    http://support.apple.com/kb/HE57
    Apple Contact USA
    http://www.apple.com/contact/

  • Can I refund my apple AppleCare Protection Plan

    Im going to return my 13 MBPR for the already known issue with the unresponsive keyboard...
    Im going to be able to refund the money from my appleCare Protection Plan?
    thanks
    Oscar

    Just so you know this was posted in the Apple TV section. To answer your question, it is not possible to extend beyond the 2 years

  • Lost Applecare protection plan?

    Hey guys,
    Almost a year ago, my brother bought my Macbook Pro, and picked up an AppleCare Protection Plan a few days later. I apparently lost the documentation before I was able to register, and just now my MacBook Pro is starting to act up.
    1) First of all, is it even possible to purchase AppleCare without giving my Serial Number or anything else that ties it to my computer?
    2) Am I basically screwed out of my AppleCare since it was bought separately at a date I'm not sure about, never registered, and I can't find the documentation?
    This is really important to me, and my warranty ends the end of the 5th, so any help at all would be appreciated.
    Thanks,
    - Keith

    Nope it's not registered, which is what I thought. But is it really possible to buy AppleCare without giving any identifiable information as to what it protects?
    An AppleCare Protection Plan for a MacBook (or iPod or iPhone or Mac Pro tower or display) is a stand alone product. It is sold in many places just like any box of software. It's up to you to open the box and enroll the product using the serial number. When you purchase an APP you do not need to provide a serial number. The purchase is not the transaction that enrolls the plan for your product. If you never used the enrollment number in your box to apply to the serial number of your product over the phone (or online or by mailing in the enrollment card), then your product can't be covered.
    If you buy your computer at an Apple retail store and purchase an APP at the same time then they will ask you for your contact information when you pay and they can enroll it for you right then and there. But, if the product and the APP are purchased separately, they're not tied together until you go through the enrollment step.
    If you have a receipt for the Mac and a receipt for the purchase of the AppleCare Protection Plan, you can call AppleCare Support (in the US at 1-800-APL-CARE), there will be an option to talk to someone about AppleCare itself rather than "technical support". A person there can probably contact an AppleCare specialist you can fax your receipts and the enrollment number and they MAY be able to enroll your computer. If you don't have both receipts and the enrollment number, they won't be able to help you.
    If you really don't have the original AppleCare Protection Plan information, I'd suggest you buy a second copy and enroll it with the new number. If you find your original plan's information later, you can resell it to someone else who can use the enrollment number to apply to their Mac's serial number.
    -Doug

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