Can someone explain how data is fed to the usage details screen in My Verizon?

Can someone explain to me how I can view my data usage for a past date today and when I look at the same date a few days from now there will be additional data. Customer support were adamant that the data usage details come directly from my device so I commented that my device must be saving usage and sending it to Verizon arbitrarily to which I was met with silence on the line.
Here's an example - on 4/1 I checked my data usage details for the date of 3/21 and it looked like this:
03/21/12
08:43:00 PM
0.02518
03/21/12
09:17:00 AM
0.01475
03/21/12
07:20:00 AM
0.01730
then on 4/7 when I checked my data usage details for the date 3/21 it looked like this:
03/21/12
11:45:00 PM
1.15382
03/21/12
11:38:00 PM
0.24853
03/21/12
08:43:00 PM
0.02518
03/21/12
07:50:00 PM
1.03191
03/21/12
06:55:00 PM
1.18499
03/21/12
06:10:00 PM
1.03968
03/21/12
09:17:00 AM
0.01475
03/21/12
07:20:00 AM
0.01730
The red rows have been added between 4/1 & 4/7, but where did they come from? This is just one example, it's happening all over my bill and Verizon cannot justify the anomaly and certainly won't consider removing the $40 in overage charges I have this month. Which brings up another question, why doesn't Verizon offer more than 10GB for the mifi? If I want to use more data and am willing to pay for it, I have to go to another provider?

Hi kellieh,
When you had your data overage (and the additional spurious charges), how did Verizon respond to you?
I have just reported a 2x discrepancy between individual device data usage (.89 GB total) and the reported 1.5 GB for my account.  They claim it will take 72 hours to get back to me after they research the problem.
What avenues did you pursue to make contact?
I caled 611, then emailed tech support, then sent a private message to Verizon Wireless support.

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