Can someone explain thei odd font issue?

Helvetica regular 12 on one document (zoomed to 100%) is far smaller than the same font, same size, same zoom on another file. I can't figure it out. I've tried copy/pasting from one to the other and they show up the same as the document they came from. I even took it a step further...
I copied a word from the big font file into the small one (it shows up big). I highlighted both the new big font and the small font and the toolbar confirms that they are the same setting. With them still selected I changed the size and sure enough, they are still different from each other. Both got bigger when changing them to 14 but not the same as each other.
All settings in the inspector are the same as well.

Size in typography is not visual size. The size in metal is the vertical height from the foot to the head within which the printing face is set. Thus you have space above and space below the printing face. The exception is where the printing face 'beards' meaning that it overhangs the base at the foot or at the head (if the printing face overhangs the base to the left or to the right it is called a 'kern' in English, 'Unterschneidung' or undercutting in German, and so forth). The visual size of the printing face is thus by definition smaller than the base on which it is cast, and in addition the height from baseline to capitals and from baseline to lowercase x differens widely, it is tiny in e.g. Cochin and it is HUGE in e.g. Helvetica. Eric Gills face takes after the small x-height and tall cap-height of Garamond, Granjon, van de Kere and other punchcutters of the Renaissance and Rococo to produce a clear wordshape that is certainly more legible than Helvetica and its clones.
Linotype Helvetica and Linotype Times (nicked by Allied Linotype in the US from the Monotype Corporation in the UK during World War II) was picked for the Apple LaserWriter in January 1985. Xerox Interpress, Apple QuickDraw, and Adobe PostScript aemulated the US inch and the US typewriter printing point which is 72 to the inch rather than the US printing point which is 72.27 to the inch, and emulated the language of the metal body. Andrew Boag, Monotype Special Projects Manager in the 1990s, has a pithy piece on opportunies missed in aligning print measurements to the international millimeter and visual size to ratios of the millimeter. The International Standards Organisation had it under wraps in the 1970s for high-end photo-electronic composition, but then low-end computer publishing came along and made matters much more difficult than they would otherwise have been if the international standard had been implemented in QuickDraw, PostScript and Interpress.
And so it goes - everyday English endusers have difficulties because international standards were not followed.
Best wishes,
Henrik
References :
http://www.boag.co.uk/downloads/pdfs/Coldeye.PDF
http://www.boag.co.uk/downloads/pdfs/Typopapers.PDF

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