Can someone from adobe email me?

I need help your website is not helpful!!!  [email address removed]

You're is a public forum and we're just Adobe users like you. It's VERY unsafe to post your email address here, but if you'll kindly tell us what's the specific issue you're having, we'll do our best to help you fix it.

Similar Messages

  • Adobe Flash CS6 corrupted the .fla file that I made. Can someone from Adobe support recover my file?

    I work on a brandnew Macbook pro with lot's of HD and memory, Yosemite version.
    I bought Flash CS6 for 700 dollars. It hangs, it unexpectedly quits, but worse, it  corrupts the file i have been working on for an entire day. It makes it 981kb and then says it fails to open it.
    I want to know where can I get some customer service from Adobe. I paid for this software and I want to be able to send a ticket to the the support so they can figure out what went wrong and if they can recover my file. The file didn't even have 70 frames yet. But each frame had a drawings with pencil that are very detailed. So hence my frustration

    1.  periodically save your fla file with an appended version number so that never happens to you again.  eg, yourproject_01.fla, yourproject_02.fla etc.  that policy (saving frequently with appended version numbers) is a good idea with all software, adobe or otherwise.
    2.  to prevent future crashes/hangs, reset your flash pro preferences, Re-create preferences.
    3.  don't force the termination of a flash save unless you have little to lose.  you should allow, at least, 2 minutes or you're likely to corrupt your fla by doing that.
    4.  you may be able to recover your fla by renaming it to a rar and using winrar to repair it.  that's a long shot but occasionally works.
    5.  adobe support's not likely to offer you much help, but if you want to try contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
    <moved from Downloading, Installing, Setting Up to Flash Pro CC - General>

  • Can someone from Adobe please explain why measurements in CS6 are not accurate..PLEASE?

    I'm tired of wasting my time looking for reasons why measurements I key in are constantly changed to some arbitary number decided by Illustrator. I'm currently working on a 100mm x 100mm box with a corresponding grid and yet for some reason my measurements get changed to 100.238mm or 99.834mm or similar... I just wasted another 10 minutes trying to work out how to ask someone this question...am I the only one experiencing this...NO! Any answers Adobe, please?

    The above answers are absolutely correct, because it was obvious @Brayhill had Pixel-Snap turned on.
    Specifically for print work, where keying in values may sometimes not show correctly* in the Control Bar at the top, there is another little hidden setting in Preferences -> General -> Use Preview Bounds.
    If you are doing millimeter perfect templates for example, and want the total to show for example 100 x 100mm, regardless of the stroke weight asigned, just uncheck the Preview Bounds box in Preferences.
    *Checked will always add your stroke width (as well as some other effects) to the total shown in the Control Bar. This can also be very useful at times, say when you need to fit an entire group with strokes and effects within 100x100mm, like an advertisement.

  • My account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account

    my account is locked, i cant remember my security question, and I accidentally entered my itunes card in here instead of my other account, so can someone from apple help me out and fix my account (and no, i dont have any rescue email address or whatsoever)
    please help me because i dont to waste money for nothing

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Can someone from BT explain price increases?

    Can someone from BT explain the price increases?
    Yes I know about the VAT going up to 20% but from £6.99 to £7.20, VAT increase on £6.99 rounded up is 0.18p, so where does the extra increas come from? Also why werent we informed of extra increases on top of the VAT increase?

    Whooa! Price increases? What price increases?
    Listen,
    And I do know what I'm talking about here...
    No company can increase it's prices without first informing it's customers of the increase.
    And giving them a very advanced amount of notice (usually 3 mths).
    You know why?
    Because it's illegal.
    I've not had a letter informing me of an increase in prices. Or an email.
    You see folks,
    When you sign-up for a service, you enter into a contract with the service provider. They agree to provide you with ABC for cost XYZ.
    But, this is a two way street. They also enter into a contract with you.
    To provide you with ABC for cost XYZ. And they cannot change the terms and conditions of this agreement during the length of your current contract.
    Including costs, unless they give you written notice of the increase and also allow you the right to cancel, because of the change in the terms and conditions.
    An example  -
    Sky
    (and I'm not having a go at Sky, it's just the most relavent instance to this case) -
    Sky charge a fee for viewing HD.
    And if you paid it, you could access ALL HD CHANNELS, irregardless of the channels/viewing packs you had in SD (except premium, like sports and movies).
    Then last year, Sky changed it, to you could only view the HD channels you subscribed to in SD.
    AND they got BATTERED by complaints from people in mid-contract.
    And, If people complained vociferously enough, They got their HD channels back. ALL of them.
    Because their not allowed to do it.
    As govenanced by English contract law. 
    (Oh, before you ask, no, it doesn't matter if you live outside of England, but within the UK, it still applies, as BT use English contract law for their terms and conditions).
    Rank - Mostly Harmless.

  • How do I get someone from Adobe to assist to cancel my order because I am not getting the service.

    I want to cancel my order and do not know how to get someone from Adobe to assist, how do I do this?  i am thoroughly disgusted.

    you can contact adobe support:  www.adobe.com/support/chat/ivrchat.html

  • Spry gallery - can someone at adobe help ??

    Hi
    I've asked this question 3 times in one form or another but
    no one is able to give me a answer. Can someone at adobe help ??
    I'm attempting to create a gallery, just like the example on
    this site...
    http://labs.adobe.com/technologies/spry/demos/gallery/
    but their appears to be no complete tutorial on this. And I can't
    figure out how to do the transitions beween thumbnails
    (fade/resize). Could someone post the files for this example ?
    The closest tutorial I've found is
    http://www.adobe.com/devnet/dreamweaver/articles/spry_photo_album.html
    . This works fine but it does not have a transition between one
    thumnail and the next.

    Good day Joseph,
    My records show that a return for your ExportPDF subscription was initiated on November 20th.
    Please let us know if we can be of further assistance.
    David

  • Attempts to cancel EXportPDF service have been unsuccessful online. Can someone at Adobe help?

    Attenpts to cancel ExportPDF service have been unsuccessful online. Can someone at Adobe help?

    Good day Joseph,
    My records show that a return for your ExportPDF subscription was initiated on November 20th.
    Please let us know if we can be of further assistance.
    David

  • Can someone access my email through iCloud if they used to have access to my email?

    Can someone access my email through iCloud if they used to have access to my email?

    Your question is not clear. If it is a Yahoo email account, then where does iCloud come into the picture? Or do you mean you are using the yahoo.com email address as your Apple ID? These are entirely different things. The Yahoo email account is not in any way related to the Apple ID that is using that email address as the Apple ID.
    Cheers,
    GB

  • Can someone from Apple confirm sync issue.....

    Q. Can someone from Apple please confirm that they are aware of some sync issues that is causing itunes 9.2.0.61 to crash???
    Q. Can we expect a new version of Itunes any time soon?
    I have iTunes running on a windows 7 machine & two ipod touches (Both 3G running the power draining IOS4). My ipod touch Sync's OK however my partner (who uses the same computer and software) has Itunes 'stop & quit' when trying to sync her music. The program quits out at the same point when it reaches the same music track. I did start removing the tracks that has the problem but it was getting to the point that I was removing a lot of stuff - stuff that plays OK in the iTunes software and previously sync'ed OK with the old software.
    The most annoying thing is that Apple (as far as I have seen) isn’t even acknowledging any kind of problem. The same could be said of the ridiculous battery consumption under IOS4.

    Ianuk01 wrote:
    I find it quite bizarre that Apple affiliate themselves to a support forum and then have nothing to do with it? Everyone who logs into this support website does so with their Apple I.D, so why the he'll does this forum even exist if Apple have no technical input or can't be bothered to confirm or deny that they are aware of a problem. It's lazy and poor customer support....
    Well, Apple's affiliated with it because it's their site, and about their products. That doesn't necessarily mean that they have to be a part of User Discussions. (after all, at least they aren't false advertising right?)
    I mean think about it, Facebook is affiliated with your Facebook profile right? Does that mean that the Facebook owners are going to meddle with your personal affairs? Probably not.
    I wouldn't consider these forums as CUSTOMER support, more as PEER support. Apple provides customer support other ways, by FAQs, Apple Stores, and Contacting Them. I'm not saying one way whether Apple is good or bad with this, I am simply stating they offer other customer support options.

  • How i can create an adobe email account

    how i can create an adobe email account?

    Hi Alberto,
    I'm sorry, but to create native iOS applications, you have to use XCode, which runs only on OSX. Any (modern) Mac (iMac, MacMini, MacBook) can run XCode, but developing apps just on the iPhone is impossible.
    Yours,
       DuChef

  • Can someone help me email pdf form after filled out/saved toanother party without it showing up blank?

    I own a windows RT and am desperately looking for an app that I can fill out PDF forms created by my job to then email to another party. It seems after I open a PDF form I have to then save it as a copy before I can even start working on it and then save it again once finished. Then when I email it to someone within my company it always arrive blank but when I get the bad news I'll go back to view the form and its filled out on my end. Can someone please help me with this situation?

    I just have the most recent app available for the Microsoft surface RT so if it is the 11.0.07 then great but I'm still having troubles with the surface RT only. Any ideas?
    Jason Dudley
    [signature deleted by host]

  • I need to contact someone from adobe to change my mx records as they are causing a problem

    I need to contact someone at adobe in order to change my MX records.
    I used www.godaddy.com in order to buy my domain and I also use there email package.
    When I tried the recommended way by adobe to host my site it worked but it caused me not to receive emails.
    I had contacted godaddy who where very helpful and they have told me that I needed contact adobe and get them to change my mx records as they change automatically when I try to upload my site.
    I have tried calling adobe but it is impossible to get anybody on the phone.
    Any recommendations for me to be able to contact someone in order to change the mx records????

    Hi there,
    You have full control over your settings of your site under settings - domain manager.
    BUT godaddy have been giving you incorrect information.
    Sounds like you just changed the NS records to BC, which will have killed your Godaddy emails. You need to change that back or get Godaddy to change it back and just change the A-record to the one BC wants for the Data Centre your site is at.
    This will just point the "Web Traffic" and not the emails to BC.
    Adding a domain name to your site and taking site live

  • Can anyone from Adobe comment? BDMV playback on BD-R(E) being stopped making Encore useless

    I have read on a number of forums now that Sony are forcing BD set top manufacturers to disable playback of any BD-R or BD-RE discs with BDMV structure to stop piracy
    this means that Encore CS3 Blu-ray export will be useless (the only reason some of us bought it!), as is other Blu-ray authoring software (I also own DVDit Pro HD).
    Does anyone from Adobe have any comments about this?
    apparently a newly launched Pioneer player had the function removed at the last moment, as did a new Sony player and the PS3 is expected to lose the abilty to play them in an upcoming firmware release

    More interesting stuff I dug up on Blu-ray:
    "Since playback of non encrypted BDMV discs is outside the Blu-ray specs, it remains to be seen whether Sony and Co. will undo that loophole by coming up with yet another Blu-ray profile that prohibits playback of unprotected BDMV discs, or if Fox and Co. revamped the BD+ spec to only allow decryption if the underlying disc has AACS encryption. Either way, at this point I wouldn't bet much money on this workaround being permanent, so you should heed Slysoft's advice about buying HD media and buy HD DVD over Blu-ray - it is the more consumer friendly format (not to be confused with a consumer friendly format) and the risk you incur of not being able to exercise your fair use rights in the future are greatly reduces if Blu-ray becomes the prevailing format."
    If I read between the lines here, are they saying that non-encrypted BDMV discs will NOT play on Blu-ray players? If so, then that means all home-authored and non-mega-corporation-authored BDMV discs.
    Anyone with some industry connections care to sort this out a bit?

  • Virtual hosts and mod_oc4j.  Can someone from Oracle please answer, at least reply.

    Can someone please explain how to configure mod_oc4j and virtual hosts. It can be done with mod_jk, but I am have major problems in getting it to work with mod_oc4j.

    I am not sure about mod_jk so I won't touch that.
    mod_oc4j introduces directives that have the scope of either default server or virtual host - just like most OHS (Apache) directives. By default, these directives are in a file mod_oc4j.conf, and this file is included at the highest level.
    If you do want those mount points defined in mod_oc4j.conf to be available only to a certain virtual host etc., you can either create a mod_oc4j_vh1.conf file and have it included within the scope of the vh1 virtual host. Or, you can just define those directives right within the vh1 virtual host directive.

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