Can someone from Apple confirm sync issue.....

Q. Can someone from Apple please confirm that they are aware of some sync issues that is causing itunes 9.2.0.61 to crash???
Q. Can we expect a new version of Itunes any time soon?
I have iTunes running on a windows 7 machine & two ipod touches (Both 3G running the power draining IOS4). My ipod touch Sync's OK however my partner (who uses the same computer and software) has Itunes 'stop & quit' when trying to sync her music. The program quits out at the same point when it reaches the same music track. I did start removing the tracks that has the problem but it was getting to the point that I was removing a lot of stuff - stuff that plays OK in the iTunes software and previously sync'ed OK with the old software.
The most annoying thing is that Apple (as far as I have seen) isn’t even acknowledging any kind of problem. The same could be said of the ridiculous battery consumption under IOS4.

Ianuk01 wrote:
I find it quite bizarre that Apple affiliate themselves to a support forum and then have nothing to do with it? Everyone who logs into this support website does so with their Apple I.D, so why the he'll does this forum even exist if Apple have no technical input or can't be bothered to confirm or deny that they are aware of a problem. It's lazy and poor customer support....
Well, Apple's affiliated with it because it's their site, and about their products. That doesn't necessarily mean that they have to be a part of User Discussions. (after all, at least they aren't false advertising right?)
I mean think about it, Facebook is affiliated with your Facebook profile right? Does that mean that the Facebook owners are going to meddle with your personal affairs? Probably not.
I wouldn't consider these forums as CUSTOMER support, more as PEER support. Apple provides customer support other ways, by FAQs, Apple Stores, and Contacting Them. I'm not saying one way whether Apple is good or bad with this, I am simply stating they offer other customer support options.

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