Can someone from sky please call me back

I spent 50 minutes on the phone waiting to speak to a live human being. I spent 50 minutes listening to a machine talk to me and play music.
I wasted £30 of phone credit and still did not speak to a sky rep. To fix the broken internet
This is the worst customer service ever!
Why is sky charging customers to phone them, when its their fault that the service they provide is not working.
The phone calls to sky should be free
And if sky is too cheap to do that, which i find hard to believe considering they are a multi billion dollar telecommunications company, they should at least provide a complimentary request a call back service to their paying customers who are having technical difficulties due to their failure to do their job properly!!!!
Disgusted, does not even remotely describe my feelings about sky.

If you install the sky service app you can use it to request a call back.
Sky will not call you based on your post here as this is a customer helps customer forum on which they do not reply to posts on.

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