Can someone help me de-authorise my PRS-505
I am looking for help in de-authorising my Sony PRS-505 on my MAC computer. I wish to pass ownership to a third person and would like to do this first. Can anyone help? I had seen earlier advice for a PC but so far not for a MAC.
Thanks
Did you mean Photoshop Elements? For PSE, you can find the exe at C:\Program Files (x86)\Adobe\Elements 11 Organizer\Photoshop Elements 11.0.exe You can write click the file and choose "send to :> desktop" to get your shortcut back
If you actually meant Photoshop, you should be able to find the program launcher at "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe"
In case you are on Mac, go to Applications/Support Files and there you would find your app
Similar Messages
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Can someone help with device authorisation for adobe digital editions?
This may not be the right forum, I could not find one for Adobe Digital Editions.
As you can see in the attached image the activation server is not responding. I tried with another email address, same problem. Have reset password on both accounts and still doesn't work.http://forums.adobe.com/community/adobe_digital_editions
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My Apple TV (2nd Generation) continually requests authorisation, even after my MacBook says I am authorised. Please can someone help?
Welcome to the Apple Community.
Are your Store location and other details set up correctly on the Apple TV. have you tried de/re-authorising your MacBook. -
Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?
Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
When I subscribed to iTunes Match I lost all my songs. I did a back up of my ITunes Library to iCloud but I can't find the songs! Can someone help me?
I guess the iTunes store is not recognizing your computer. Did you de-authorise your computer after you uploaded to iTunes Match. Did you register your new computer with a different User ID? Do you have Genius turned on (which needs to be on as it works in conjunction with iTunes Match. Did you authorise your new computer?
You paid for ITunes match & uploaded your songs using a different computer. So there are obviously one or more steps which need to be taken to download your media from the iCloud. Either someone else with more expertise than I can help you, for example, Limnos Limnos ; or King_Penguin King_Penguin or Chris_CA https://discussions.apple.com/people/Chris%20CA would probably be able to help you better than I.
I don't work for Apple, I'm only a volunteer, if you can't get help from someone as mentioned above there's always Kappy (who is extremely busy) Kappy ;
then I would recommend going through the tried and true channel here > http://www.apple.com/support/contact/
Sorry I couldn't solve your problem myself. I'm about ready to retire from this game.
Peace Out. -
I can not send email from my iPhone 3g using me dot com. Can someone help?
I have had my iPhone 3g for 2 weeks now I believe and in this time have received tons of e mails but when I try to reply or send a new e mail I get the message "The connection to the outgoing server "smtp.mac.com" failed."
I don't see why since my wifi is connected and does everything else, like surf the web, download updates to apps and receive e mail.
Can someone help me figure this out? I also just purchased an iPod touch which will be using wifi only so I'm scared that it too will have the same problemI have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone??? -
When I try to send email from my iPad and iPhone it says that I have the wrong username and/or password, but I know they are correct. Can someone help me?
"Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done. -
my ipod touch 1st gen has gone into recovery and wont restore because of a error 1 or something like that can someone help me quick this ipod is my little cousins and i dont want her mum to find out what happend
I have not seen a solution for error (1)
make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?
If you need assistance with finding any of your restores or attempting to restore from any that happened prior to his incident follow this article
http://support.apple.com/kb/ht1766
IF you do find a backup that has your contacts; I'd /highly/ recommand turning off your wifi network after the restore is finished because if the issue is with your iCloud your contacts may merge back with her's.
With iCloud you DO NOT want to share the account; bad things happen Evil evil thigns...
But in all seriousness; if two devices have the same iCloud; iCloud is told to merge and sync infomation between hte two and can't tell that it doesn't belong to the same person -
Some of my photos in Iphoto turn blank (white) when I tried to edit the size like zoon in and out.Can someone help me on this?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there? -
HT5429 direction is not coming in IOS 6 in india. can someone help me for the same?
direction is not coming in IOS 6 in india. can someone help me for the same? i'm using iphone 4
Hi Civilclerk1,
In order to achieve your requirement, we can try to use the following expression to instead the last_name column and first_name field:
last_name: =iif(Fields! staff_role.Value="Lead Atty" or Fields! staff_role.Value="BK Mgr" or Fields! staff_role.Value="Partner" ,Fields! last_name.Value,nothing)
first_name: =iif(Fields! staff_role.Value="Lead Atty" or Fields! staff_role.Value="BK Mgr" or Fields! staff_role.Value="Partner" ,Fields! first_name.Value,nothing)
Besides, if we don’t want see the blank row in the tablix, we can add a filter as below in the tablix:
Expression:=iif(Fields! staff_role.Value="Lead Atty" or Fields! staff_role.Value="BK Mgr" or Fields! staff_role.Value="Partner" ,1,0)
Operator:=
Value:=1
If there are any misunderstanding, please elaborate the issue for further investigation.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support -
I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
6% InterCheck
5% iCalExternalSync
3% WindowServer
2% CalendarAgent
2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outsUninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437 -
So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?
I've got the same issue and it affects all my adobe software. You are not alone as I have seen several postings looking for the answer to this help request.
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please can someone help me to unistall itunes from my laptop control panel, this means it also wont let me install the latest version!
I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??
Quicktime 7.5.5 can be downloaded from this link.
http://support.apple.com/downloads/#quicktime
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