Can someone help me i have an ipod 4g and i have $30 dollars on my account and can use because it says i havent used any money in a year how do i fix this
can someone help me i have an ipod 4g and i have $30 dollars on my account and can use because it says i havent used any money in a year how do i fix this
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons..
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?
Morning Gjakleinmark,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
I can't use the 'Enter' key to take me to a website I've typed into the nav bar - I have to use the mouse to click on the 'go' arrow. Why? How do I fix this?
See:
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
I got a new laptop and I can't sync all my music onto iTunes without iTunes saying it will erase my songs on the phone, how do I fix this to where I can put all my music on my laptop?
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer -
I have always used the same laptop for all of my iPhones but awhile back this laptop had a virus so my husband wiped out the laptop and now when I sync my iPhone I no longer receive my entire music library (including purchased songs) on my iPhone. How do I fix this?
kimberlyfromtopeka wrote:
Ok,thanks but, I should be able to something so that I am able to sync the entire library again not just the purchased songs.
If the non purchased music is not on your computer, how can it Sync to your iPhone... -
hi i can't seem to copy and paste pdf files from preview to a microsoft word document. it always comes up with nonsense characters in the word document. how do i fix this? thanks in advance
Hi,
The quickest way to do this (tested with OS 10.8.2, MS Word 2011) is in one line:
tell application "Microsoft Word" to close every document whose name begins with "book"
The reason why your script doesn't work is that you aren't specifying to Word which document you want it to close.
So, changing one line ought to do it:
close document incrementvalue -- instead of "close document"
But... when you close a document, you change the document count. Document 2 becomes document 1, document 3 becomes document 2 etc. So eventually you'd get a message saying "The object you are trying to access doesn't exist".
Because of this, if you want to do it in a repeat loop, you have to work backwards:
tell application "Microsoft Word"
set doc_count to count documents
repeat with x from doc_count to 1 by -1
if name of document x begins with "book" then close document x
end repeat
end tell
Hope this helps. -
My hotmail account all the sudden started giving me the message connection to server has failed. How do I fix this to receive my mail?
That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
It says "the recipient was rejected by the server". How do I fix this?
Hi there amphastings,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W. -
Please can someone help me! got new ipod but need to copy my itunes onto it
ipod mini broke, apple sent me a new one with a new seril number! i need to copy all of my itunes onto it without clearing the itunes when i pulg it in! please can someone help me! i realy need help! thanks alot xxxxxxxxxxxxx
i've updated the new itunes and i have downloaded the ipod updater but when i plug my ipod in it says you need to download ipod updater or use disk.
when i try to run the ipod updater it comes up saying "ipod updater 2004-04-28 can not install fimware on connected ipod. the ipods hardwear and the updater fimware are not compatible"
does anyone have any ideas on what i should do? i have saved my music files on the computer so should i just use my itunes disk and start again? please xxxxxxxxxxxxxx -
how do i fix this?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send/Continue.
You should get a response within 24 hours by email.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
My mac says the mac os x update cant be saved how do i fix this?
I tried updating my mac but it says the mac os x update 10.6.8 v1.1 can't be saved. How do I fix this?
What version of OS X is your Mac Pro ruuning?
Allan -
When I tried to install ios5 to my iphone 4 the error message said that my firmware was not compatible, How do I fix this?
Update iTunes to the latest version (10.7).
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I am trying to email from my iphone and the message comes up it is rejected by server, it does not allow relaying. I am receiving emails ok. How do I fix this
What's the model number of your Lexmark printer?
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My phone will not sync with itunes because it says the mobile device service is not started. How do I change this
Hi,
See this Link:
AMDS for Windows
http://support.apple.com/kb/TS1567
Cheers, -
can not keep shuffle on. i do not want to use Genises mixes as i want to listen to a variety of musicnot the same type.
Can anyone help me
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