Can someone help me with advice pls?
My broadband was cut off tonight and to be honest I've been struggling for months and reached the end of the line. I cant afford to stay with BT anymore, its killing me.
You make it sound so nice half price this & that but once the terms of offer are up you hammer us with massive charges.
I have or should I say had Option 3.
£214.83 in Line Rental & other charges BEFORE calls..
On top of this I asked for BT Vision to be taken out months ago as I dont even get Freeview here so I am paying £59.97 for nothing...
So now I am left with a bill of just under £500. Sorry but I've been with BT from the very start and never ever thought about leaving. But I simply cannot pay this bill to be able to get broadband back on.
I asked for time to pay but nope, wanted at least half of it but still wouldnt put broadband back on. So now I cant work from home either which means I dont get paid. Totally screwed..
How can anyone justify treating loyal customers this way??
Anyone any ideas? I'm facing bankruptcy as it is due to my ex leaving me with arrears everywhere. I cant pay the bankruptcy and BT though.
I just need a life-line or someone to listen & try to help me but there is nobody..
Hi jacquih,
I'll be happy to have a look through your account and see if there is anything we can do for you.
I cant promise anything but if you drop me an email with your BT account and telephone number along with a link back to this thread I'll do my best to help you out.
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Similar Messages
-
I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
6% InterCheck
5% iCalExternalSync
3% WindowServer
2% CalendarAgent
2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outsUninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437 -
Can someone help me with an iCloud problem when I take a picture with my iPhone 4s it some of the times go to my ipad2 but mostly it doesn't can anyone help me out
I'm assuming you have Photo Stream set up of both devices. However, it seems many users are experiencing the same as you - my take is that streaming photos is not foolproof yet.
-
I have iOS 7. When I go to the itunes store on my ipod touch it gives me a blank screen with nothing on it. I restarted my ipod touch and it didn't work. Can someone help me with this?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
The calender on my iPhone 4 with iOS 6 no longer syncs with iCal 4.0.4 on my mac OS 10.6.8. However it is syncing with my iCloud account. Can someone help me with this?
FYI: It seems it was a network problem with my WinXP PC. After complete deletion and new installation of XP and iTunes my iPhone will be recognized correctly, Wifi synchronization works (mostly) fine.
-
Can anyone help me with advice for a replacement hard drive
Hi there,
Can anyone help me with advice for a replacement hard drive and RAM upgrade for my Mac Book Pro 5,3
Its 3 years old & running Snow Leopard 10.6.8
I do a lot of audio & movie work so performance is important.
The logic board was replaced last summer & I was advised to replace the hard drive then...oops
Anyway it has limped on until now but is giving me cause for concern...
I have found a couple of possibilities below...so if anyone does have a moment to take a look & help me out I would be most grateful
http://www.amazon.co.uk/Western-Digital-Scorpio-7200rpm-Internal/dp/B004I9J5OG/r ef=sr_1_1?ie=UTF8&qid=1356787585&sr=8-1
http://www.amazon.co.uk/Kingston-Technology-Apple-8GB-Kit/dp/B001PS9UKW/ref=pd_s im_computers_5
Kind regards
NickThanks guys that is so helpful :-)
I will follow your advice Ogelthorpe & see how I get on with the job!!! Virgin territory for me so I may well shout for help once my MBP is in bits!! Is there a guide for duffers for this job anywhere??
& yes in an ideal world I would be replacing my old MBP but I'm just not in a position to do that at the moment....let's hope things pick up in 2013
All the very best
Nick -
Hi, can someone help me with my External HDD??? Please
Hi, Can someone help me with my Extenal HDD???
PleaseAfter you have all of the files from the External HDD you want to save, to format the HDD:
Open Launchpad
Open Utilities
Open Disk Utility
Select Hard Drive to format (the external HDD)
If you want to change partition size or number select Partition Table
Select number of partitions and adjust sizes if more than one
Name the partitions
Select the format from the pop-up menu (use Mac OS Extended (Journaled))
If it is not already selected, select GUID Partition Table
Click OK
Click Apply
And it should do the formatting for you.
Note: giving a name may come after the format selection, I sometimes get that out of order but it will lead you through the process. -
I have a problem with my blackberry 9360, I bought it last 2months, and now when I use video camera or camera I saw a red and blue line. Can someone help me with this issue?
Hello zukafu,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
i need help replacing a battery in my ipod nano 4th geneartion 16 gb can someone help me with step by step instructions or help me send it to apple store and replace and if so how?
Here is how to do it yourself.
http://www.youtube.com/watch?v=2h53otOBTsI
Here is how to send it to apple.
http://www.apple.com/support/ipod/service/battery/
Hope this helps! -
HI everybody i want to ask if you come me in help, i want to draw paths but when i use stroke options with pen or brush settings i loose quality when i zoom in , can someone help me with pen settings???
The work path is a vector object, and infinitely scalable, but when you stroke it, Photoshop lays pixels on a layer that follow the path. These pixels are raster based and can not be scaled without loosing quality. You do have options. If you want to make the raster layer bigger, transform the work path and stroke it again. Or work at a higher resolution in the first place.
Incidentally, you can't stroke a Path with the Pen, because it is a Vector based tool, and stroking is a raster based function. -
Hi! Can someone help me with repair service address for Palm TX?
Hi! Can someone help me with repair service address for Palm TX?
This question was solved.
View Solution.Good luck, and please let us know here how it works out for you. We love knowing of current resources who can help solve people's problems with these older devices.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android -
Hi folks, can someone help me with my redemption code?
have a creative cloud id made last week.
but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me???
Thank youI have a fully companies annual subscription of 69.99 a month.
but I can only download the 30-day trial versions.
and if I want to put on them completely firedamp should I enter a redemption code. could it be that the code later emailed word?
Met vriendelijke groet,
Dave Dros
Van: "hans-g." <[email protected]<mailto:[email protected]>>
Beantwoorden - Aan: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Datum: dinsdag 21 oktober 2014 10:03
Aan: iMac <[email protected]<mailto:[email protected]>>
Onderwerp: Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you
Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you
created by hans-g.<https://forums.adobe.com/people/hans-g.> in Adobe Creative Cloud - View the full discussion<https://forums.adobe.com/message/6850359#6850359> -
I have followed the instructions to update Flash Player, the Installation Fails at about 90%, it says that there is an Application running (Safari) and it says to close all the apps. and start again ... but I already close all the Applications ... none is running ... can someone help me with this issue ??? Thanks ...
Dear Dominic
Brilliant reply. Simple English. Simple to follow instructions. And it worked immediately, first time.
Why couldn't the Apple and Adobe corporations get their programming right first time? We spend billions of UK pounds and US dollars with them. They reply with incompetent programming such as this, and arrogance to their customers in issuing faulty systems without doing the most rudimentary checks.
Anyway, I certainly shan't be buying another Apple as this is the most unreliable, most incomprehensible, most illogical and downright thoughtless shoddy piece of computer kit which I have ever owned. And all of it is rubbish ~ emails disappear, photos can't be organised properly, spreadsheets don't work, Pages is laborious… the list goes on and on...
But thanks to you Dominic, I have been able to load Adoble Flashj… maybe eyou should get a job at Apple, and set them all on the right course to how to work simply and correctly with customers.
Thanks again,
David -
After the OS 6 update my speaker does not work. Volume control on the side does not adjust the volume either. My music plays but no sound comes out. Can someone help me with this issue? I've tried rebooting my phone but still no sound comes out. I currently have the 4S.
try to activate and desactivate the airplne switch a couple of time
-
I download a game called warriors 3. I try to buy stuff inside, but it keeps saying your purchase could not be complete. Can someone help me with that?
You will need to contact iTunes support for purchase problems: https://getsupport.apple.com/Issues.action
Maybe you are looking for
-
Display filename in url for custom items
Hi - I'm rying to find out how to open a word doc in a browser and display the FILENAME (xyz.doc) instead of the NAME (123.doc) - which comes from the wwdoc_document$ tbl . The word document was added to a portal page via a file attribute within cust
-
Java Null Pointer Exception- Business Validation In AM
Hi, I have been tried cracking this validation issue, tried several combinations. But does not work and throw java null pointer exception. I would appreciate if somebody can point where I am going wrong on the code. Thanks ahead. Below is the issue:-
-
I-Trigue 3400 (No Sound Problem)
I was listening to music through winamp. Not loud at all. Suddenly the sound just stop coming out for no reason. My winamp is still playing though. First thing I do is check all the connections. Everything is in place. After trying to go from my ipod
-
Adobe Shockwave need URGENT help
I am trying to download adobe shockwave for my windows (i believe 7) 32 bit computer and when i choose windows it gives me a choice between four operating systems. I do not know which of the four option I need to select to get adobe shockwave working
-
Why this error message with certain texts?
Why do i get this error message only with certain texts? I have entered only a ten digit number, have deleted conversations and resent messages and still?