Can someone help me with my mac crashing
No, I have never backed up my files. Yes, that was stupid of me. Yes, I still have six months left on my Apple Care Agreement. So, please don't chastise me as I am very frustrated (as anyone would be). Here's my story:
One moment I was using PS on the plane (no internet), and an hour later, after I got home, I started it and got a gray screen with a flashing ? on a folder. I've googled the problem and have gone through all of the steps on Apple Support page (safe boot, resetting PRAM). Resetting the PRAM caused the mouse pointer to show up and the folder with the ? mark to stop displaying. I actually was able to hear the drive running. I'm not sure if this is good or bad. I have no peripherals attached to my lapto, not even a wireless mouse. Power is plugged in. Did the x-ray machine at the Cincinnati airport burn it up?
To add to my frustration, I have every disc, including floppy discs for every computer I've ever owned (and don't anymore), yet I cannot find my start up disc that came with my Mac. This is not like me at all, so I'm sure it's in my house somewhere. Normally, I would just take the machine to the Macbook Pro doctor but I am leaving at 6 am (Thursday, January 12) to a conference and I really need this laptop. Murphy's Law, of course.
Does anyone have any ideas other than what's on the Support page? Is it possible to download the start up data on my PC and burn a new DVD start up disc?
Is this hopeless? Am I just S.O.L.? (you know -- the technical meaning!)
I'm pre-thanking anyone who has any insight on this issue.
Oh Linc, thou art definitely a gorilla. And a grouchy one at that. Did someone steal your banana?
I updated OS system so people who are having the same problem won't be confused. But the Mac 10.7 is Lion (which I would have had to purchase and install) and then I would have known what the 10.7 was; but I said I was on the latest version of Snow Leopard. That should have been a clue to those of you who are intelligent (since I'm obviously not) that I was on 10.6. A person doesn't know what he doesn't know. And that doesn't make that person stupid. Just uninformed.
While I appreciate your efforts, I know what a backup is. I know that replacing the hard drive without retrieving the data means I have no data. Even a gorilla knows that. And I wouldn't be asking for help, if I didn't care about my data. So, the only two things (and useful comments) you had to write were:
"If you try to fix the problem without backing up first, you may ruin whatever chance you have of recovering your data." and
"With a non-bootable system, you back up either by booting from an external device or starting in FireWire target mode and mounting the internal drive on another Mac."
The rest was just sarcasm and unnecessary.
Current Status:
Among Linc and Ralph (who responded in a very patient manner) AND my nephew who brought the Snow Leopard Installation Disc over (that we didn't use) AND contacting his Apple Genius friends he works with, and the assurance my nephew gave me that they will backup everything before they do anything else, I think I have the best hope of recovering my files. You guys scared me enough to make the decision not to try to fix it myself. I figured if I tried the Disk Repair Utility and backing it up to a "regular" external drive, and it didn't work, then I may have ruined any chance of recovering my files. If the Apple Geniuses can't recover my data, then I couldn't have done it (I don't have the equipment to do that).
My Apple Care Protection will cover any hardware repairs.
For any other readers who are having this problem, I will post whether or not the Apple Geniuses were able to fix the whole problem. One way or the other.
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Van: "hans-g." <[email protected]<mailto:[email protected]>>
Beantwoorden - Aan: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Datum: dinsdag 21 oktober 2014 10:03
Aan: iMac <[email protected]<mailto:[email protected]>>
Onderwerp: Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you
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