Can someone help me with this kernel panic back trace?
This is an Xserve dual G4 1.33Ghz with 512 ram, used only as file sharing server it is lockingup / freezing alot
here's what i have from the panic log:
Wed Sep 10 06:20:25 2008
panic(cpu 1 caller 0x000A8A00): Uncorrectable machine check: pc = 00000000004FFE50, msr = 0000000000149030, dsisr = 42000000, dar = 00000000E0A31000
AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
L2FIR = 0000000000000000, BusFir = 0000000000000000
Latest stack backtrace for cpu 1:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8A00 0x000A7C90 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x27034780)
PC=0x004FFE50; MSR=0x00149030; DAR=0xE0A31000; DSISR=0x42000000; LR=0x002D3B50; R1=0x0CDC3D60; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x0003265C 0x002D3B50 0x0003C884 0x000A9514
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleBCM5701Ethernet(2.1.0d21)@0x4fd000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x4de000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x469000
Exception state (sv=0x20B6C000)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.10.0: Wed May 23 16:50:59 PDT 2007; root:xnu-792.21.3~1/RELEASE_PPC
please help
This is an Xserve dual G4 1.33Ghz with 512 ram, used only as file sharing server it is lockingup / freezing alot
here's what i have from the panic log:
Wed Sep 10 06:20:25 2008
panic(cpu 1 caller 0x000A8A00): Uncorrectable machine check: pc = 00000000004FFE50, msr = 0000000000149030, dsisr = 42000000, dar = 00000000E0A31000
AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
L2FIR = 0000000000000000, BusFir = 0000000000000000
Latest stack backtrace for cpu 1:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8A00 0x000A7C90 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x27034780)
PC=0x004FFE50; MSR=0x00149030; DAR=0xE0A31000; DSISR=0x42000000; LR=0x002D3B50; R1=0x0CDC3D60; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x0003265C 0x002D3B50 0x0003C884 0x000A9514
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleBCM5701Ethernet(2.1.0d21)@0x4fd000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x4de000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x469000
Exception state (sv=0x20B6C000)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.10.0: Wed May 23 16:50:59 PDT 2007; root:xnu-792.21.3~1/RELEASE_PPC
please help
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Hi, can someone help me interpret this kernel panic log please
Thanks in advance!
Anonymous UUID: D584B334-4FAD-1B8A-568E-41BE7FADE6CD
Mon Mar 24 21:24:56 2014
panic(cpu 6 caller 0xffffff800ccdbe2e): Kernel trap at 0xffffff800cdfb544, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000000d0, CR3: 0x000000000a4cc001, CR4: 0x00000000001606e0
RAX: 0xffffff806805aa88, RBX: 0xffffff806805aa88, RCX: 0x0000000025000000, RDX: 0xffffff803dc4c718
RSP: 0xffffff82b3ae3a70, RBP: 0xffffff82b3ae3a70, RSI: 0x0000000000000001, RDI: 0x0000000000000000
R8: 0x000000000000001e, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000206
R12: 0x0000000000000100, R13: 0xffffff803dbb1000, R14: 0xffffff800d303760, R15: 0xffffff804a637690
RFL: 0x0000000000010282, RIP: 0xffffff800cdfb544, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000000d0, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff82b3ae3700 : 0xffffff800cc22fa9
0xffffff82b3ae3780 : 0xffffff800ccdbe2e
0xffffff82b3ae3950 : 0xffffff800ccf3326
0xffffff82b3ae3970 : 0xffffff800cdfb544
0xffffff82b3ae3a70 : 0xffffff7f8f1f8baa
0xffffff82b3ae3d00 : 0xffffff7f8f1fc9e2
0xffffff82b3ae3d40 : 0xffffff800cdfe013
0xffffff82b3ae3d90 : 0xffffff7f8f1f79ad
0xffffff82b3ae3db0 : 0xffffff800cdd8a9d
0xffffff82b3ae3e20 : 0xffffff7f8f1f78e4
0xffffff82b3ae3e70 : 0xffffff800cdfa506
0xffffff82b3ae3ea0 : 0xffffff800cde4b73
0xffffff82b3ae3ed0 : 0xffffff800cdddeaa
0xffffff82b3ae3f40 : 0xffffff800cde4b17
0xffffff82b3ae3f50 : 0xffffff800d03e363
0xffffff82b3ae3fb0 : 0xffffff800ccf3b26
Kernel Extensions in backtrace:
com.paragon-software.filesystems.ntfs(395.2.11)[E235FDE0-897F-33EA-AB4A-9ABE6BC D4CCE]@0xffffff7f8f1f5000->0xffffff7f8f224fff
BSD process name corresponding to current thread: launchd
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x000000000ca00000
Kernel text base: 0xffffff800cc00000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 387781575330
last loaded kext at 25220941123: com.paragon-software.filesystems.ntfs 395.2.11 (addr 0xffffff7f8f1f5000, size 237568)
last unloaded kext at 201232415752: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8f0fd000, size 8192)
loaded kexts:
com.paragon-software.filesystems.ntfs 395.2.11
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleIntelFramebufferAzul 8.2.4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleRAID 4.0.6
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOSurface 91
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 24 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@193,0,0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: WDC WD40EFRX-68WT0N0, 4 TB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: WDC WD40EFRX-68WT0N0, 4 TB
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USB Device: Bamboo Pad, USB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Cruzer Blade
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 23.10
Thunderbolt Device: My Book Thunderbolt Duo, Western Digital, 3, 26.2Thanks! I suspected that as well, but I think it is when Carbon Copy Cloner runs together with Paragon NTFS that I'm getting the problem. Does that make sense?
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XA
These were Related to SynTP.sys Synaptics Touchpad Driver. I would remove the current driver and install the newest driver available
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\020315-16953-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*E:\symbols
Deferred *http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*E:\symbols;*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
Machine Name:
Kernel base = 0xfffff800`b5e1b000 PsLoadedModuleList = 0xfffff800`b60f4250
Debug session time: Tue Feb 3 04:48:56.549 2015 (UTC - 5:00)
System Uptime: 0 days 13:19:16.939
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {ffffe00139fb4000, 2, 0, fffff80113ce0584}
*** WARNING: Unable to verify timestamp for SynTP.sys
*** ERROR: Module load completed but symbols could not be loaded for SynTP.sys
Probably caused by : SynTP.sys ( SynTP+61584 )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: ffffe00139fb4000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80113ce0584, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800b617e138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
ffffe00139fb4000
CURRENT_IRQL: 2
FAULTING_IP:
SynTP+61584
fffff801`13ce0584 0fb75502 movzx edx,word ptr [rbp+2]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: bf4.exe
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
DPC_STACK_BASE: FFFFF800B7CBBFB0
TRAP_FRAME: fffff800b7cbb3c0 -- (.trap 0xfffff800b7cbb3c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80113ce0584 rsp=fffff800b7cbb550 rbp=ffffe00139fb3ffe
r8=0000000000000000 r9=ffffe00139f3e158 r10=fffff800b65b55b0
r11=fffff800b5e1b000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
SynTP+0x61584:
fffff801`13ce0584 0fb75502 movzx edx,word ptr [rbp+2] ss:ffffe001`39fb4000=????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800b5f775e9 to fffff800b5f6baa0
STACK_TEXT:
fffff800`b7cbb278 fffff800`b5f775e9 : 00000000`0000000a ffffe001`39fb4000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`b7cbb280 fffff800`b5f75e3a : 00000000`00000000 ffffe001`39f402a8 00001ffe`c6208f00 fffff801`13d1430c : nt!KiBugCheckDispatch+0x69
fffff800`b7cbb3c0 fffff801`13ce0584 : ffffe001`39f402a8 ffffe001`39fb3ff2 00000000`392cf816 ffffe001`39f402a0 : nt!KiPageFault+0x23a
fffff800`b7cbb550 ffffe001`39f402a8 : ffffe001`39fb3ff2 00000000`392cf816 ffffe001`39f402a0 ffffe001`39dfd000 : SynTP+0x61584
fffff800`b7cbb558 ffffe001`39fb3ff2 : 00000000`392cf816 ffffe001`39f402a0 ffffe001`39dfd000 ffffe001`39fb2ef8 : 0xffffe001`39f402a8
fffff800`b7cbb560 00000000`392cf816 : ffffe001`39f402a0 ffffe001`39dfd000 ffffe001`39fb2ef8 fffff801`13ce0900 : 0xffffe001`39fb3ff2
fffff800`b7cbb568 ffffe001`39f402a0 : ffffe001`39dfd000 ffffe001`39fb2ef8 fffff801`13ce0900 ffffe001`39f3e048 : 0x392cf816
fffff800`b7cbb570 ffffe001`39dfd000 : ffffe001`39fb2ef8 fffff801`13ce0900 ffffe001`39f3e048 00000000`00000001 : 0xffffe001`39f402a0
fffff800`b7cbb578 ffffe001`39fb2ef8 : fffff801`13ce0900 ffffe001`39f3e048 00000000`00000001 fffff801`13ce08b8 : 0xffffe001`39dfd000
fffff800`b7cbb580 fffff801`13ce0900 : ffffe001`39f3e048 00000000`00000001 fffff801`13ce08b8 fffff800`b7cbb600 : 0xffffe001`39fb2ef8
fffff800`b7cbb588 ffffe001`39f3e048 : 00000000`00000001 fffff801`13ce08b8 fffff800`b7cbb600 fffff800`b7cbb6a0 : SynTP+0x61900
fffff800`b7cbb590 00000000`00000001 : fffff801`13ce08b8 fffff800`b7cbb600 fffff800`b7cbb6a0 00000000`0026a75a : 0xffffe001`39f3e048
fffff800`b7cbb598 fffff801`13ce08b8 : fffff800`b7cbb600 fffff800`b7cbb6a0 00000000`0026a75a ffffe001`39fb2f04 : 0x1
fffff800`b7cbb5a0 fffff800`b7cbb600 : fffff800`b7cbb6a0 00000000`0026a75a ffffe001`39fb2f04 ffffe001`3b820000 : SynTP+0x618b8
fffff800`b7cbb5a8 fffff800`b7cbb6a0 : 00000000`0026a75a ffffe001`39fb2f04 ffffe001`3b820000 ffffe001`39fb2f04 : 0xfffff800`b7cbb600
fffff800`b7cbb5b0 00000000`0026a75a : ffffe001`39fb2f04 ffffe001`3b820000 ffffe001`39fb2f04 00000000`00000000 : 0xfffff800`b7cbb6a0
fffff800`b7cbb5b8 ffffe001`39fb2f04 : ffffe001`3b820000 ffffe001`39fb2f04 00000000`00000000 00000000`ffffffff : 0x26a75a
fffff800`b7cbb5c0 ffffe001`3b820000 : ffffe001`39fb2f04 00000000`00000000 00000000`ffffffff 00000000`00000000 : 0xffffe001`39fb2f04
fffff800`b7cbb5c8 ffffe001`39fb2f04 : 00000000`00000000 00000000`ffffffff 00000000`00000000 ffffe001`3b96c1f8 : 0xffffe001`3b820000
fffff800`b7cbb5d0 00000000`00000000 : 00000000`ffffffff 00000000`00000000 ffffe001`3b96c1f8 00000000`00000000 : 0xffffe001`39fb2f04
STACK_COMMAND: kb
FOLLOWUP_IP:
SynTP+61584
fffff801`13ce0584 0fb75502 movzx edx,word ptr [rbp+2]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: SynTP+61584
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: SynTP
IMAGE_NAME: SynTP.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 52cf661a
FAILURE_BUCKET_ID: AV_SynTP+61584
BUCKET_ID: AV_SynTP+61584
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_syntp+61584
FAILURE_ID_HASH: {36b9db56-29d5-132e-b1f4-da85f980edaf}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag -
Can someone help me with this powerpoint viewer with director issue?
I have 'inherieted' an interactive CD that was built using director mx2004. I get presentations from different people and put them on a CD to hand out at the end of a seminar. For the Power Point presentations I have director use the powerpoint viewer just in case someone does not have PowerPoint on there machine. This works fine, but I have been getting people that are using PowerPoint 2007 which uses a different extension (pptx instead of ppt). I also have word documents, adobe pdf, ect. Here is the code that handles how to open up the files, whether using PPT viewer or the default program. wasn't sure if you needed all of this or not.
--RUNS WHEN MAIN OPEN BUTTON IS PRESSED--
on mouseUp me
--if button 1-5 has been clicked
if(_global.btnNum = 0 or _global.btnNum = 1 or _global.btnNum = 2 or _global.btnNum = 3 or _global.btnNum = 4 ) then
--assign selected file to a variable
selectedFile = sprite("listBox").selectedItem.data
--path of the file that is selected
filePath = "workshops\days\day" & _global.btnNum & "\" & selectedFile
--find out the type of file
fileExt = selectedFile.char[(selectedFile.length-2)..selectedFile.length]
end if
--if file is classified secret and not provided on this disc (must have "*" at data end)
if(selectedFile.char[selectedFile.length] = "*") then
--set file to placeholder.ppt (since it has an * at data end)
filePath = "workshops\placeholder.ppt"
--set file extension to ppt (since it has an * at data end)
fileExt = "ppt"
end if
if(fileExt = "ppt") then
--opens file in powerpointviewer
_player.open(filePath & " /S", "launchers\PPTVIEW.EXE")
else
--opens file in the default program on that computer
_player.open(filePath, "launchers\PLAY.EXE")
end if
end
I have been trying to get the pptx files to also open in the viewer. I have been able to do this, but the problem is it wants to try to open everything in viewer.
Here is what I have tried:
1- This wants to open everything in PPT viewer. Not sure why.
if(fileExt = "ppt" or "pptx") then
--opens file in powerpointviewer
_player.open(filePath & " /S", "launchers\PPTVIEW.EXE")
else
--opens file in the default program on that computer
_player.open(filePath, "launchers\PLAY.EXE")
end if
end
2-This will just open the 'pptx' file in Power Point. I am sure I am using the 2007 version of PPT viewer in director.
if(fileExt = "ppt") then
--opens file in powerpointviewer
_player.open(filePath & " /S", "launchers\PPTVIEW.EXE")
else if(fileExt = "pptx") then
--opens file in powerpointviewer
_player.open(filePath & " /S", "launchers\PPTVIEW.EXE")
else
--opens file in the default program on that computer
_player.open(filePath, "launchers\PLAY.EXE")
end if
end
I am not sure where to go from here. Can someone help me? Have not been using director for very long.
ThanksIt's unclear what exactly is the problem: is it managing to distinguish and open PowerPoint 2007 (*.pptx) files, or is it that every file tries to run in PPTView.exe?
Part of your problem might be that .pptx is 4 characters long, while .ppt is only 3, and the code dealing with the file extension:
fileExt = selectedFile.char[(selectedFile.length-2)..selectedFile.length]
will only grab the last 3 characters regardless of where the "." is.
Create a new #movie script member (press Ctrl + Shift + U and then hit the + button - "New Cast Member" - at the top-left of the script window that opens). Set the script syntax to JavaScript by altering the drop-down just below the + button and paste in the following:
function jsGetExtension(fName){
if(typeof(fName)!="string") return "";
return fName.split(".").pop();
Then use the following modification to your original script:
global btnNum
--RUNS WHEN MAIN OPEN BUTTON IS PRESSED--
on mouseUp me
--if button 1-5 has been clicked
case btnNum of
0, 1, 2, 3, 4:
--assign selected file to a variable
selectedFile = sprite("listBox").selectedItem.data
--path of the file that is selected
filePath = "workshops\days\day" & btnNum & "\" & selectedFile
--find out the type of file
fileExt = jsGetExtension(selectedFile)
end case
--if file is classified secret and not provided on this disc (must have "*" at data end)
if (selectedFile.char[selectedFile.length] = "*") then
--set file to placeholder.ppt (since it has an * at data end)
filePath = "workshops\placeholder.ppt"
--set file extension to ppt (since it has an * at data end)
fileExt = "ppt"
end if
case fileExt of
"ppt", "pptx":
--opens file in powerpointviewer
_player.open(filePath & " /S", "launchers\PPTVIEW.EXE")
otherwise:
--opens file in the default program on that computer
_player.open(filePath, "launchers\PLAY.EXE")
end case
end
However, I'm nervous that you aren't supplying the full path to files and executables. I don't know where the movie file that contains this code is relative to the folder "launchers\" or "workshops\" put I suggest you prepend the movie's full path (or the application's full path) like so:
global btnNum
--RUNS WHEN MAIN OPEN BUTTON IS PRESSED--
on mouseUp me
mPath = _movie.path -- OR _player.applicationPath
--if button 1-5 has been clicked
case btnNum of
0, 1, 2, 3, 4:
--assign selected file to a variable
selectedFile = sprite("listBox").selectedItem.data
--path of the file that is selected
filePath = mPath & "workshops\days\day" & btnNum & "\" & selectedFile
--find out the type of file
fileExt = jsGetExtension(selectedFile)
end case
--if file is classified secret and not provided on this disc (must have "*" at data end)
if (selectedFile.char[selectedFile.length] = "*") then
--set file to placeholder.ppt (since it has an * at data end)
filePath = mPath & "workshops\placeholder.ppt"
--set file extension to ppt (since it has an * at data end)
fileExt = "ppt"
end if
case fileExt of
"ppt", "pptx":
--opens file in powerpointviewer
_player.open(filePath & " /S", mPath & "launchers\PPTVIEW.EXE")
otherwise:
--opens file in the default program on that computer
_player.open(filePath, mPath & "launchers\PLAY.EXE")
end case
end -
CAN SOMEONE HELP WITH THIS ISSUE:
THE ATTEMPT TO BURN A DISC FAILED. AN UNKNOWN ERROR OCCURRED (4221)Microsoft Windows XP Professional Service Pack 3 (Build 2600)
IBM 18308TU
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012A7CC0B5F78F0
Current user is an administrator.
The current local date and time is 2012-08-12 22:04:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
ATI MOBILITY RADEON 7500
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2e39627a5d03e3456e051c0b031fabab
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: MATSHITA DVD-RAM UJ-842, Rev RB01
Audio CD in drive.
Found 11 songs on CD, playing time 41:38 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:00:20
Track 3, start time 08:00:35
Track 4, start time 11:08:15
Track 5, start time 14:14:50
Track 6, start time 19:11:15
Track 7, start time 22:28:38
Track 8, start time 25:48:38
Track 9, start time 29:54:28
Track 10, start time 34:03:35
Track 11, start time 38:03:25
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The last failed audio CD burn had error code 4221(0x0000107d). It happened on drive D: MATSHITA DVD-RAM UJ-842 on CDR media at speed 24X. -
HT4009 I am being over charge for candy crush, can someone help me with this ?
Hi
I am being over charge for candy crush, can someone please help me with this...? ThanksContact the App's developer to inquire about that. Failing that, you could try here:
http://www.apple.com/support/itunes/contact/
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