Can someone please direct me how to properly uninstall and reinstall???
I had a previous post as well but I just want a fresh start on uninstalling and reinstalling. When I followed the steps and then opened itunes it had my previous library there even after I deleted the itunes folder from program files.
I've had Itunes forever now and it's been fine. With this last upgrade, it's created some problems. Half of my new playlists created have disappeared. The music is still there in the library, just the playlists are gone which was enough to fill a 60 gb ipod. Itunes now reads at the bottom I have 1022 GB of music - my hard drive is 250gb so that's obviously incorrect. My iphone will not recognize my calendar or my contacts in Office 2003 with all updates - so basically it's hosed. Someone had given me a link to uninstall it which I did. I restarted. Then I uninstalled apple mobile something or other and restarted. Then I deleted the itunes folder from program files emptied recycle bin and then restarted. I then proceeded to re-download and install itunes. I went through the hour process of uninstall and restart then install. I get everything finished and open itunes expecting to see a fresh clean slate and it's exactly the same. What did I do wrong since I followed these instructions at the bottom for uninstalling http://docs.info.apple.com/article.html?artnum=305845
I need help. I figure at this point I'll take my losses with my playlists I have spent years building just to have everything working again. I appreciate any help you can give.
Connect to any computer that has iTunes loaded. The following will work for everything EXCEPT music that was obtained from some place other than the iTunes Music Store. If that is your situation, post back before you proceed.
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
If things go wrong and you lose your apps, music, movies, etc. this is "Plan B."
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