Can someone please help a new owner of a Pixma Pro-100 with a color cast problem?

Despite setting it up correctly with the drivers supplied on the CD for my Windows 7 64-bit laptop, I'm getting a slight pink color cast on both Canon's Fine Art Museum Etching and Glossy Plus II papers. It is neither a monitor calibration nor a software processing (white balance) issue, since I printed exactly the same file on my old Pixma IP4840 without any problem whatsoever. Unfortunately the IP4840 cannot handle the heavier grade media, nor print exhibition grade quality.
I have tried adjusting the C, M, Y values according to the print pattern as recommended, without any significant improvement. I have used both the Pro and ICC profiles with similar lack of success.
In desperation I downloaded the 32-bit driver to try on my Windows 8 desktop, also to no avail.
I'm sincerely hoping there's a simple solution to what has thus far been a disappointing debut to the Pro series.
Kindest regards,
Richard 

no, I didn't ask to burn a picture....this is why I am confused to how the picture got on there.
I understand what you are saying regarding the multi-session thing (how do I avoid this if my other cds with photos on them have this, and I don't know they do?)
but what I do know is that cd had photos on it (it definately wasn't full, and maybe that is why I haven't had a problem with others...they have all been full) and no one else uses my Mac, so I know no one else put the picture on that cd. I may have inadvertantly burned the picture, but if I did, I don't know what I did to make it burn the picture onto the cd.....
The only thing that happened was I opened iphoto so I could save some of the pictures that were already on the disc, but when I went to look for the pictures on the cd, the only thing that was on it, was an iphoto picture....which I didn't ask to be put there.....
I have previously burned pictures onto CD using my Mac with no problem, and I've pulled pictures off CD that were burned using a PC. So I guess I need to know how to determine if the cds have this multi-session thing going on?
iMac Intel Core Duo   Mac OS X (10.4.7)  

Similar Messages

Maybe you are looking for

  • IPod wont turn on or update after iTunes 7, please help

    It's a 2004, 20gb iPod with click-wheel. A friend gave it to me, if I can try to repair it. Apparently it died after installing iTunes 7. The iPod wont turn on or respond to anything. The only time it does is when its connected to a computer. At firs

  • Tree nodes not updating when stopEditing called

    I am getting some unusual issues with trees and inline editing. I have added my own component, a JPanel with a text field, check box and combo box. When the user edits or adds a new item to the tree, the editor shows up fine. When they click off of t

  • Dojo integration with JSF

    Hello Friends, Is there any docs regarding the integration of Dojo with JSF ? Or can somebody please explain it here ? Thank you. Sudheer Palaparambil

  • Material showing in system.

    Hi, We have some materials showing in SAP system. But physically we dont have that materials in plant. The only thing is in System it was  showing with some quantity. This quantity is reserved for some open sales orders in 2005. Now we need to delete

  • Bluetooth not working, log shows error

    I have had bluetooth working for a long time, but some recent update has put a halt to this. I am using a Jabra BT dongle and HTC Touch Pro 2 phone, and blueman to send/receive files between the computer and phone. Now it does not work, and looking i