Can someone please help a new owner of a Pixma Pro-100 with a color cast problem?
Despite setting it up correctly with the drivers supplied on the CD for my Windows 7 64-bit laptop, I'm getting a slight pink color cast on both Canon's Fine Art Museum Etching and Glossy Plus II papers. It is neither a monitor calibration nor a software processing (white balance) issue, since I printed exactly the same file on my old Pixma IP4840 without any problem whatsoever. Unfortunately the IP4840 cannot handle the heavier grade media, nor print exhibition grade quality.
I have tried adjusting the C, M, Y values according to the print pattern as recommended, without any significant improvement. I have used both the Pro and ICC profiles with similar lack of success.
In desperation I downloaded the 32-bit driver to try on my Windows 8 desktop, also to no avail.
I'm sincerely hoping there's a simple solution to what has thus far been a disappointing debut to the Pro series.
Kindest regards,
Richard
no, I didn't ask to burn a picture....this is why I am confused to how the picture got on there.
I understand what you are saying regarding the multi-session thing (how do I avoid this if my other cds with photos on them have this, and I don't know they do?)
but what I do know is that cd had photos on it (it definately wasn't full, and maybe that is why I haven't had a problem with others...they have all been full) and no one else uses my Mac, so I know no one else put the picture on that cd. I may have inadvertantly burned the picture, but if I did, I don't know what I did to make it burn the picture onto the cd.....
The only thing that happened was I opened iphoto so I could save some of the pictures that were already on the disc, but when I went to look for the pictures on the cd, the only thing that was on it, was an iphoto picture....which I didn't ask to be put there.....
I have previously burned pictures onto CD using my Mac with no problem, and I've pulled pictures off CD that were burned using a PC. So I guess I need to know how to determine if the cds have this multi-session thing going on?
iMac Intel Core Duo Mac OS X (10.4.7)
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