Can someone please help me with debugging these Lync client logs

Hi,
We have a mobile client on an Android device which is refusing to sign in.
from the device you can browse to https://lyncdiscover.domain.com and also
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root and both times recvieve the download prompt.
However it will not log in, yet other are not having any problems.
Any advice?
Thanks
4:21:17 PM INFO APPLICATION:Successfully started the GetUserUrlOperation request for
http://lyncdiscoverinternal.domain.com/?sipuri=sip:[email protected]
Oct 17, 2012 4:21:17 PM INFO APPLICATION:CLogonSession::setNewActualState() state=1
Oct 17, 2012 4:21:17 PM INFO UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedOut DataAvailable = false
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:<SentRequest>
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:To:http://lyncdiscoverinternal.domain.com/
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:</SentRequest>
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
Oct 17, 2012 4:21:17 PM ERROR HttpConnection:
Oct 17, 2012 4:21:17 PM VERBOSE HttpConnection: post request:
http://lyncdiscoverinternal.domain.com/
Oct 17, 2012 4:21:17 PM VERBOSE HttpConnection: send request:
http://lyncdiscoverinternal.domain.com/
Oct 17, 2012 4:21:17 PM ERROR HttpConnection:
Oct 17, 2012 4:21:17 PM ERROR TRANSPORT:CHttpConnection exception: java.net.UnknownHostException
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:Sending event to main thread for request(0x2051958)
Oct 17, 2012 4:21:17 PM ERROR TRANSPORT:CHttpConnection exception: java.net.UnknownHostException
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
Oct 17, 2012 4:21:17 PM INFO TRANSPORT:Sending event to main thread for request(0x200ac30)
Oct 17, 2012 4:21:17 PM INFO APPLICATION:LogonSession::signIn() succeeded
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Notifying response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Req. event received: responseErrorCode=E2-2-1
Oct 17, 2012 4:21:18 PM INFO APPLICATION:No more req. timing out
Oct 17, 2012 4:21:18 PM ERROR APPLICATION:Request failed. Error - E2-2-1
Oct 17, 2012 4:21:18 PM INFO APPLICATION:UcwaAutoDiscoveryGetUserUrlOperation completed with url =
https://lyncdiscoverinternal.domain.com/?sipuri=sip:[email protected], userUrl = , status = E2-2-1
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Response received for req. <unknown>: E2-2-1 (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Notifying response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Req. event received: responseErrorCode=E2-2-1
Oct 17, 2012 4:21:18 PM INFO APPLICATION:No more req. timing out
Oct 17, 2012 4:21:18 PM INFO APPLICATION:UrlRedirectAndTrustResolver complete with url =
http://lyncdiscoverinternal.domain.com/, Hops = 1, status = E2-2-1
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Response received for req. <unknown>: E2-2-1 (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
Oct 17, 2012 4:21:18 PM INFO UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedIn DataAvailable = false
Oct 17, 2012 4:21:18 PM VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.SigningInActivity
Oct 17, 2012 4:21:18 PM VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.SigningInActivity
Oct 17, 2012 4:21:18 PM INFO APPLICATION:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = E2-2-1, url =
http://lyncdiscoverinternal.domain.com/
Oct 17, 2012 4:21:18 PM INFO APPLICATION:UcwaAutoDiscoveryGetUserUrlOperation completed with url =
http://lyncdiscoverinternal.domain.com/?sipuri=sip:[email protected], userUrl = , status = E2-2-1
Oct 17, 2012 4:21:18 PM INFO APPLICATION:AutoDiscovery: Falling back to probing external urls
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Starting CUrlRedirectAndTrustResolver with url =
https://lyncdiscover.domain.com/?sipuri=sip:[email protected], maxHops = 10
Oct 17, 2012 4:21:18 PM INFO APPLICATION:CUrlRedirectAndTrustResolver::processUrl called with url =
https://lyncdiscover.domain.com/, hopCount = 0, maxHops = 10
Oct 17, 2012 4:21:18 PM INFO APPLICATION:UrlRedirectAndTrustResolver complete with url =
https://lyncdiscover.domain.com/, Hops = 0, status = S0-0-0
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Submitting new req. <unknown>
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Successfully started the GetUserUrlOperation request for
https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:<SentRequest>
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Starting CUrlRedirectAndTrustResolver with url =
http://lyncdiscover.domain.com/?sipuri=sip:[email protected], maxHops = 10
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:To:https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
Oct 17, 2012 4:21:18 PM INFO APPLICATION:CUrlRedirectAndTrustResolver::processUrl called with url =
http://lyncdiscover.domain.com/, hopCount = 0, maxHops = 10
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:</SentRequest>
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
Oct 17, 2012 4:21:18 PM VERBOSE HttpConnection: post request:
https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
Oct 17, 2012 4:21:18 PM VERBOSE HttpConnection: send request:
https://lyncdiscover.domain.com/?sipuri=sip:[email protected]
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:<SentRequest>
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:To:http://lyncdiscover.domain.com/
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:</SentRequest>
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Submitting new req. <unknown>
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Successfully started the GetUserUrlOperation request for
http://lyncdiscover.domain.com/?sipuri=sip:[email protected]
Oct 17, 2012 4:21:18 PM VERBOSE HttpConnection: post request:
http://lyncdiscover.domain.com/
Oct 17, 2012 4:21:18 PM VERBOSE HttpConnection: send request:
http://lyncdiscover.domain.com/
Oct 17, 2012 4:21:18 PM VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity
Oct 17, 2012 4:21:18 PM VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.CredentialsActivity
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:<ReceivedResponse>
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:HttpHeader:Cache-Control no-cache
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:HttpHeader:Connection Keep-Alive
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:HttpHeader:Content-Length 2052
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:HttpHeader:Content-Type text/html
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:HttpHeader:Pragma no-cache
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:HttpHeader:StatusCode 403
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML dir=ltr><HEAD><TITLE>The page cannot be displayed</TITLE>
<STYLE id=L_defaultr_1>A:link {
FONT: 8pt/11pt verdana; COLOR: #ff0000
A:visited {
FONT: 8pt/11pt verdana; COLOR: #4e4e4e
</STYLE>
<META content=NOINDEX name=ROBOTS>
<META http-equiv=Content-Type content="text-html; charset=UTF-8">
<META content="MSHTML 5.50.4522.1800" name=GENERATOR></HEAD>
<BODY bgColor=#ffffff>
<TABLE cellSpacing=5 cellPadding=3 width=410>
<TBODY>
<TR>
    <TD id=L_defaultr_0 valign=middle align=left width=360>
      <H1 id=L_defaultr_2 style="FONT: 13pt/15pt verdana; COLOR: #000000"><ID id=L_defaultr_3>The page cannot be displayed
</ID></H1></TD></TR>
<TR>
    <TD width=400 colSpan=2><FONT id=L_defaultr_4
      style="FONT: 8pt/11pt verdana; COLOR: #000000"><ID id=L_defaultr_5><B>Explanation: </B>There is a problem with the page you are trying to reach and it cannot be displayed.</ID></FONT></TD></TR>
<TR>
    <TD width=400 colSpan=2><FONT id=L_defaultr_6
      style="FONT: 8pt/11pt verdana; COLOR: #000000">
      <HR color=#c0c0c0 noShade>
      <P id=L_defaultr_7><B>Try the following:</B></P>
      <UL>
        <LI id=L_defaultr_8><B>Refresh page:</B> Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion.
<LI id=L_defaultr_9><B>Check spelling:</B> Check that you typed the Web page address correctly. The address may have been mistyped.
<LI id=L_defaultr_10><B>Access from a link:</B> If there is a link to the page you are looking for, try accessing the page from that link.
      </UL>
      <HR color=#c0c0c0 noShade>
      <P id=L_defaultr_11>Technical Information (for support personnel)</P>
      <UL>
        <LI id=L_defaultr_12>Error Code: 403 Forbidden. The page must be viewed over a secure channel (Secure Sockets Layer (SSL)). Contact the server administrator. (12311)
        </UL></FONT></TD></TR></TBODY></TABLE></BODY></HTML>
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:</ReceivedResponse>
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Sending event to main thread for request(0x2021230)
Oct 17, 2012 4:21:18 PM INFO TRANSPORT:Notifying response of request(UcwaAutoDiscoveryRequest) with status = 0x2203000f
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Req. event received: responseErrorCode=E2-3-15
Oct 17, 2012 4:21:18 PM INFO APPLICATION:No more req. timing out
Oct 17, 2012 4:21:18 PM INFO APPLICATION:UrlRedirectAndTrustResolver complete with url =
http://lyncdiscover.domain.com/, Hops = 1, status = E2-3-15
Oct 17, 2012 4:21:18 PM INFO APPLICATION:Response received for req. <unknown>: E2-3-15 (RemoteNetworkPermanentError); Done with req.; Stopping resend timer
Oct 17, 2012 4:21:18 PM INFO APPLICATION:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received. Status = E2-3-15, url =
http://lyncdiscover.domain.com/
Oct 17, 2012 4:21:18 PM INFO APPLICATION:UcwaAutoDiscoveryGetUserUrlOperation completed with url =
http://lyncdiscover.domain.com/?sipuri=sip:[email protected], userUrl = , status = E2-3-15
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:<ReceivedResponse>
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:Cache-Control no-cache
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:Connection Keep-Alive
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:Content-Length 429
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml;v=1
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:Date Wed, 17 Oct 2012 20:21:20 GMT
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:Expires -1
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:Pragma no-cache
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:Server Microsoft-IIS/7.5
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:StatusCode 200
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:X-AspNet-Version 2.0.50727
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:X-MS-Server-Fqdn LYNC1-FE1.edge.local
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:HttpHeader:X-Powered-By ASP.NET
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse AccessLocation="External" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="<Root><Link">http://www.w3.org/2001/XMLSchema"><Root><Link
token="Domain" href="<Link">https://webext.domain.com/Autodiscover/AutodiscoverService.svc/root/domain"/><Link token="User" href="</Root></AutodiscoverResponse">https://webext.domain.com/Autodiscover/AutodiscoverService.svc/root/user"/></Root></AutodiscoverResponse>
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:</ReceivedResponse>
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:location value is external
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:User url is
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root/user
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Sending event to main thread for request(0x1fcb4c8)
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Notifying response of request(UcwaAutoDiscoveryRequest) with status = 0x0
Oct 17, 2012 4:21:19 PM INFO APPLICATION:Response received
Oct 17, 2012 4:21:19 PM INFO APPLICATION:No more req. timing out
Oct 17, 2012 4:21:19 PM INFO APPLICATION:Received a root response
Oct 17, 2012 4:21:19 PM INFO APPLICATION:UcwaAutoDiscoveryGetUserUrlOperation completed with url =
https://lyncdiscover.domain.com/?sipuri=sip:[email protected], userUrl =
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root/user, status = S0-0-0
Oct 17, 2012 4:21:19 PM INFO APPLICATION:Response received for req. <unknown>: S0-0-0 (Success); Done with req.; Stopping resend timer
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (1)
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Credential information: credType (1) signInName ([email protected]) domain () username ([email protected]) password.empty() (0) compatibleServiceIds(0)
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Received a request to get the meta data of type 0 for url
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root/user
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Base service url constructed is
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Sending Unauthenticated get to get the web-ticket url
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Added Request(UnauthenticatedGetRequest) to Request Processor queue
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Waiting on Meta Data from
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root/user
Oct 17, 2012 4:21:19 PM INFO APPLICATION:Submitting new req. <unknown>
Oct 17, 2012 4:21:19 PM INFO APPLICATION:Submitting Authenticated AutoDiscovery request to
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root/user
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Sent Request(UnauthenticatedGetRequest) to Request Processor
Oct 17, 2012 4:21:19 PM INFO TRANSPORT:Sending request(UnauthenticatedGetRequest) to server type = 0
Oct 17, 2012 4:21:19 PM VERBOSE HttpConnection: post request:
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root/user
Oct 17, 2012 4:21:19 PM VERBOSE HttpConnection: send request:
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root/user
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Received response of request(UnauthenticatedGetRequest) with status = 0x0
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:<ReceivedResponse>
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Cache-Control no-cache
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Connection Keep-Alive
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Content-Length 1293
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Content-Type text/html
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Date Wed, 17 Oct 2012 20:21:20 GMT
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Expires -1
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Pragma no-cache
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Server Microsoft-IIS/7.5
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:StatusCode 401
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:X-MS-Server-Fqdn LYNC1-FE1.edge.local
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:X-MS-WebTicketURL
https://webext.domain.com/WebTicket/WebTicketService.svc
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:X-Powered-By ASP.NET
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>401 - Unauthorized: Access is denied due to invalid credentials.</title>
<style type="text/css">

</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
<div class="content-container"><fieldset>
<h2>401 - Unauthorized: Access is denied due to invalid credentials.</h2>
<h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>
</fieldset></div>
</div>
</body>
</html>
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:</ReceivedResponse>
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Sending event to main thread for request(0x1ef4188)
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Received response for meta data request of type 120 with status 0
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Endpoint url constructed from unauth-get response is
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Base service url constructed from unauth-get-response is
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Added a binding based on the unauth-get response
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:MetaData retrieval for url
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root/user completed with status 0
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Received a request to get the meta data of type 0 for url
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root/user
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Base service url constructed is
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Found a binding with AuthType 16
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (1)
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Credential information: credType (1) signInName ([email protected]) domain () username ([email protected]) password.empty() (0) compatibleServiceIds(0)
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Request to get web ticket for
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:No Cached web-ticket found.
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Received request for a new token for
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Received a request to get the meta data of type 2 for url
https://webext.domain.com/webticket/webticketservice.svc
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Sending Mex request get the meta data for the endpoint
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Added Request(MetaDataRequest) to Request Processor queue
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Sent Request(MetaDataRequest) to Request Processor
Oct 17, 2012 4:21:20 PM VERBOSE HttpConnection: set body(POST)- length=486
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Sending request(MetaDataRequest) to server type = 1
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Waiting on Meta Data from
https://webext.domain.com/webticket/webticketservice.svc
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Waiting on the token
Oct 17, 2012 4:21:20 PM VERBOSE HttpConnection: post request:
https://webext.domain.com/webticket/webticketservice.svc/mex
Oct 17, 2012 4:21:20 PM VERBOSE HttpConnection: send request:
https://webext.domain.com/webticket/webticketservice.svc/mex
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Received response of request(MetaDataRequest) with status = 0x0
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:MEX response received.
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:<ReceivedResponse>
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Cache-Control private
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Connection Keep-Alive
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Content-Length 18343
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Content-Type application/soap+xml; charset=utf-8
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Date Wed, 17 Oct 2012 20:21:20 GMT
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:Server Microsoft-IIS/7.5
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:StatusCode 200
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:X-AspNet-Version 2.0.50727
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:X-MS-Server-Fqdn LYNC1-FE1.edge.local
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:HttpHeader:X-Powered-By ASP.NET
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope" xmlns:a="http://www.w3.org/2005/08/addressing"><s:Header><a:Action
s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/09/transfer/GetResponse</a:Action></s:Header><s:Body><Metadata xmlns="http://schemas.xmlsoap.org/ws/2004/09/mex" xmlns:wsx="<wsx:MetadataSection">http://schemas.xmlsoap.org/ws/2004/09/mex"><wsx:MetadataSection
Dialect="http://schemas.xmlsoap.org/wsdl/" Identifier="http://tempuri.org/" xmlns=""><wsdl:definitions name="WebTicketService" targetNamespace="http://tempuri.org/"
xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:soap12="http://schemas.xmlsoap.org/wsdl/soap12/" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd"
xmlns:wsp="http://schemas.xmlsoap.org/ws/2004/09/policy" xmlns:wsap="http://schemas.xmlsoap.org/ws/2004/08/addressing/policy" xmlns:msc="http://schemas.microsoft.com/ws/2005/12/wsdl/contract"
xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wsam="http://www.w3.org/2007/05/addressing/metadata" xmlns:wsaw="http://www.w3.org/2006/05/addressing/wsdl"
xmlns:tns="http://tempuri.org/" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:wsa10="<wsp:Policy">http://www.w3.org/2005/08/addressing"><wsp:Policy wsu:Id="WebTicketServiceWinNegotiate_policy"><wsp:ExactlyOne><wsp:All><http:NegotiateAuthentication
xmlns:http="<af:Binding">http://schemas.microsoft.com/ws/06/2004/policy/http"/><af:Binding xmlns:af="urn:component:Microsoft.Rtc.WebAuthentication.2010"/><sp:TransportBinding
xmlns:sp="<wsp:Policy><sp:TransportToken><wsp:Policy><sp:HttpsToken">http://schemas.xmlsoap.org/ws/2005/07/securitypolicy"><wsp:Policy><sp:TransportToken><wsp:Policy><sp:HttpsToken
RequireClientCertificate="false"/></wsp:Policy></sp:TransportToken><sp:AlgorithmSuite><wsp:Policy><sp:Basic256/></wsp:Policy></sp:AlgorithmSuite><sp:Layout><wsp:Policy><sp:Strict/></wsp:Policy></sp:Layout></wsp:Policy></sp:TransportBinding></wsp:All></wsp:ExactlyOne></wsp:Policy><wsp:Policy
wsu:Id="WebTicketServiceCert_policy"><wsp:ExactlyOne><wsp:All><af:Binding xmlns:af="urn:component:Microsoft.Rtc.WebAuthentication.2010"/><sp:TransportBinding xmlns:sp="<wsp:Policy><sp:TransportToken><wsp:Policy><sp:HttpsToken">http://schemas.xmlsoap.org/ws/2005/07/securitypolicy"><wsp:Policy><sp:TransportToken><wsp:Policy><sp:HttpsToken
RequireClientCertificate="false"/></wsp:Policy></sp:TransportToken><sp:AlgorithmSuite><wsp:Policy><sp:Basic256/></wsp:Policy></sp:AlgorithmSuite><sp:Layout><wsp:Policy><sp:Strict/></wsp:Policy></sp:Layout><sp:IncludeTimestamp/></wsp:Policy></sp:TransportBinding><sp:EndorsingSupportingTokens
xmlns:sp="<wsp:Policy><sp:X509Token">http://schemas.xmlsoap.org/ws/2005/07/securitypolicy"><wsp:Policy><sp:X509Token sp:IncludeToken="<wsp:Policy><sp:RequireThumbprintReference/><sp:WssX509V3Token10/></wsp:Policy></sp:X509Token><sp:SignedParts><sp:Header">http://schemas.xmlsoap.org/ws/2005/07/securitypolicy/IncludeToken/AlwaysToRecipient"><wsp:Policy><sp:RequireThumbprintReference/><sp:WssX509V3Token10/></wsp:Policy></sp:X509Token><sp:SignedParts><sp:Header
Name="To" Namespace="</sp:SignedParts></wsp:Policy></sp:EndorsingSupportingTokens><sp:Wss11">http://www.w3.org/2005/08/addressing"/></sp:SignedParts></wsp:Policy></sp:EndorsingSupportingTokens><sp:Wss11
xmlns:sp="<wsp:Policy><sp:MustSupportRefKeyIdentifier/><sp:MustSupportRefIssuerSerial/><sp:MustSupportRefThumbprint/><sp:MustSupportRefEncryptedKey/></wsp:Policy></sp:Wss11><sp:Trust10">http://schemas.xmlsoap.org/ws/2005/07/securitypolicy"><wsp:Policy><sp:MustSupportRefKeyIdentifier/><sp:MustSupportRefIssuerSerial/><sp:MustSupportRefThumbprint/><sp:MustSupportRefEncryptedKey/></wsp:Policy></sp:Wss11><sp:Trust10
xmlns:sp="<wsp:Policy><sp:MustSupportIssuedTokens/><sp:RequireClientEntropy/><sp:RequireServerEntropy/></wsp:Policy></sp:Trust10><wsaw:UsingAddressing/></wsp:All></wsp:ExactlyOne></wsp:Policy><wsp:Policy">http://schemas.xmlsoap.org/ws/2005/07/securitypolicy"><wsp:Policy><sp:MustSupportIssuedTokens/><sp:RequireClientEntropy/><sp:RequireServerEntropy/></wsp:Policy></sp:Trust10><wsaw:UsingAddressing/></wsp:All></wsp:ExactlyOne></wsp:Policy><wsp:Policy
wsu:Id="WebTicketServiceMachineCert_policy"><wsp:ExactlyOne><wsp:All><sp:TransportBinding xmlns:sp="<wsp:Policy><sp:TransportToken><wsp:Policy><sp:HttpsToken">http://schemas.xmlsoap.org/ws/2005/07/securitypolicy"><wsp:Policy><sp:TransportToken><wsp:Policy><sp:HttpsToken
RequireClientCertificate="false"/></wsp:Policy></sp:TransportToken><sp:AlgorithmSuite><wsp:Policy><sp:Basic256/></wsp:Policy></sp:AlgorithmSuite><sp:Layout><wsp:Policy><sp:Strict/></wsp:Policy></sp:Layout><sp:IncludeTimestamp/></wsp:Policy></sp:TransportBinding><sp:EndorsingSupportingTokens
xmlns:sp="http://schemas.xmlsoap.org
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:</ReceivedResponse>
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Sending event to main thread for request(0x1f10140)
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Received response for meta data request of type 80 with status 0
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:MetaData retrieval for url
https://webext.domain.com/webticket/webticketservice.svc completed with status 0
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Received a request to get the meta data of type 2 for url
https://webext.domain.com/webticket/webticketservice.svc
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Found a binding with AuthType 32
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (1)
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Credential information: credType (1) signInName ([email protected]) domain () username ([email protected]) password.empty() (0) compatibleServiceIds(0)
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Added Request(WebTicketRequest) to Request Processor queue
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Sent Request(WebTicketRequest) to Request Processor
Oct 17, 2012 4:21:20 PM VERBOSE HttpConnection: set body(POST)- length=1439
Oct 17, 2012 4:21:20 PM INFO TRANSPORT:Sending request(WebTicketRequest) to server type = 1
Oct 17, 2012 4:21:20 PM VERBOSE HttpConnection: post request:
https://webext.domain.com/webticket/webticketservice.svc/auth
Oct 17, 2012 4:21:20 PM VERBOSE HttpConnection: send request:
https://webext.domain.com/webticket/webticketservice.svc/auth
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:Received response of request(WebTicketRequest) with status = 0x0
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:Decoding the WebTicket Response
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:WebTicket RSTR received.
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:<ReceivedResponse>
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:HttpHeader:Cache-Control private
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:HttpHeader:Connection Keep-Alive
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:HttpHeader:Content-Length 684
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:HttpHeader:Content-Type text/xml; charset=utf-8
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:HttpHeader:Date Wed, 17 Oct 2012 20:21:24 GMT
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:HttpHeader:Server Microsoft-IIS/7.5
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:HttpHeader:StatusCode 500
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:HttpHeader:X-AspNet-Version 2.0.50727
Oct 17, 2012 4:21:22 PM INFO TRANSPORT:HttpHeader:X-MS-Server-Fqdn LYNC1-FE1.edge.local
Oct 17, 2012 4:21:23 PM INFO TRANSPORT:HttpHeader:X-Powered-By ASP.NET
Oct 17, 2012 4:21:23 PM INFO TRANSPORT:<s:Envelope xmlns:s="<faultcode">http://schemas.xmlsoap.org/soap/envelope/"><s:Body><s:Fault><faultcode xmlns:a="a:FailedAuthentication</faultcode><faultstring">http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">a:FailedAuthentication</faultcode><faultstring
xml:lang="en-US">No valid security token.</faultstring><detail><OCSDiagnosticsFault xmlns="urn:component:Microsoft.Rtc.WebAuthentication.2010" xmlns:i="<Ms-Diagnostics-Fault><ErrorId>28020</ErrorId><Reason>No">http://www.w3.org/2001/XMLSchema-instance"><Ms-Diagnostics-Fault><ErrorId>28020</ErrorId><Reason>No
valid security token.</Reason></Ms-Diagnostics-Fault><NameValuePairs xmlns:a="</OCSDiagnosticsFault></detail>http://schemas.microsoft.com/2003/10/Serialization/Arrays"/></OCSDiagnosticsFault></detail></s:Fault></s:Body></s:Envelope>
Oct 17, 2012 4:21:23 PM INFO TRANSPORT:</ReceivedResponse>
Oct 17, 2012 4:21:23 PM INFO TRANSPORT:Sending event to main thread for request(0x1f27f50)
Oct 17, 2012 4:21:23 PM INFO TRANSPORT:Received webticket resposne with status 570621954
Oct 17, 2012 4:21:23 PM INFO TRANSPORT:Raising WebTicketEvent for
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root and
https://webext.domain.com/webticket/webticketservice.svc with status 570621954
Oct 17, 2012 4:21:23 PM INFO TRANSPORT:Web-Ticket retrieval for url
https://webext.domain.com/autodiscover/autodiscoverservice.svc/root completed with status 570621954
Oct 17, 2012 4:21:23 PM ERROR TRANSPORT:Failing the original request as we weren't able to get thewebticket
Oct 17, 2012 4:21:23 PM INFO TRANSPORT:Notifying response of request(UcwaAutoDiscoveryRequest) with status = 0x22030002
Oct 17, 2012 4:21:23 PM INFO APPLICATION:Req. event received: responseErrorCode=E2-3-2
Oct 17, 2012 4:21:23 PM INFO APPLICATION:No more req. timing out
Oct 17, 2012 4:21:23 PM INFO APPLICATION:Received autodiscovery response with status 570621954
Oct 17, 2012 4:21:23 PM INFO APPLICATION:Raising Autodiscovery event with status 570621954 for eventType 0
Oct 17, 2012 4:21:23 PM ERROR APPLICATION:Auto-discovery failed. Analysing the failure
Oct 17, 2012 4:21:23 PM INFO APPLICATION:Raising Autodiscovery event with status 570621954 for eventType 0
Oct 17, 2012 4:21:23 PM ERROR APPLICATION:Auto-discovery failed, aborting sign-in!
Oct 17, 2012 4:21:23 PM INFO APPLICATION:CLogonSession::setNewActualState() state=0
Oct 17, 2012 4:21:23 PM INFO UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedIn DataAvailable = false
Oct 17, 2012 4:21:23 PM ERROR APPLICATION:Alert received! Type 16384, level 0, error E2-3-2, context ''
Oct 17, 2012 4:21:23 PM INFO APPLICATION:Response received for req. <unknown>: E2-3-2 (RemoteNetworkPermanentError); Done with req.; Stopping resend timer
Oct 17, 2012 4:21:23 PM VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsActivity
Oct 17, 2012 4:21:23 PM VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsActivity
Oct 17, 2012 4:21:23 PM VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.SigningInActivity
Oct 17, 2012 4:21:23 PM VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.SigningInActivity
Oct 17, 2012 4:21:30 PM VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
Oct 17, 2012 4:21:30 PM VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
Oct 17, 2012 4:21:30 PM VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity
Oct 17, 2012 4:21:31 PM INFO APPLICATION:Mode 1 scheduled to timeout in 30.000000s
Oct 17, 2012 4:21:31 PM INFO APPLICATION:No SendUpdate schedule action. timerStarted=0, timerNeedsToRun=0, channelState=0, timerAction=0
Oct 17, 2012 4:21:31 PM VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.AboutActivity
Oct 17, 2012 4:21:31 PM VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.AboutActivity
Oct 17, 2012 4:21:31 PM VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
Oct 17, 2012 4:21:32 PM VERBOSE LyncUtils: Compress adding: cmlog0.log

Hi,
Please use other Mobile (eg. Windows mobile)devices to log in the Lync server then check the issue again. From the above logs, looks like the lync server is not able to authenticate your credential. PLease make sure you use the correct
Sip address and password to sign in.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Similar Messages

My MacBook Pro iTunes movie purchase is not showing in iTunes store movie purchases nor does it show on my iPad or Apple TV. Can someone please help me with a solution? Thanks.

First of all, I live in Ho Chi Minh City, Vietnam. Sometimes, I use a VPN to search on the web here. I purchased Toy Story 3 on my MacBook Pro 2011 OS/X - Lion through iTunes. I initially had trouble downloading it which may be due to being on and off the VPN but after a while it finally downloaded and shows up in my iTunes library on my MacBook.
Under my Apple ID account (which is the only Apple ID account I have), I look under purchase history and it shows that I paid for Toy Story which is where I got my Order # from. But if you go to the iTunes Store then to the Quick Links then click on Purchased, under all my Movies, it does NOT show Toy Story 3 as one of my movies.
Now when I go to my iPad (3rd gen.), Toy Story 3 does not show up under purchased movies (all or not on my iPad). It does not show up on my Apple TV as well. If I want to have Toy Story 3 on my iPad or Apple TV, then it says I have to purchase it again.
I have searched for help via Apple support communities but so far none of their solutions have worked for me. I have tried logging off iTunes & App Store on iPad and also shutting down the iPad. I also made sure that under iTunes Preferences>Store that iTunes in the Clouds purchases is checked. Can someone please help me with this? Your consideration is greatly appreciated. Thanks.

Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items.

Hi there. Can someone please help me with copying photos from my old iPad to my new one? Thanks.

Hi there. Can someone please help me with copying photos from my old iPad to my new ipad2? Thanks.

If you have a pc, when you plug your iPad in you should see the windows pop up window offering to backup the photos. Do that and it will save all your photos and videos to your computer where you can then sync them back to your new one.
If the pop up doesn't come up, double click on my computer and navigate your way to the iPad. Double cick on it an d navigate to the DCIM folder. Drag your photos and videos to your pc, then sync them back onto your iPad.

Since up dating my Firefox I can not play any games on Facebook they all run very slow, can someone please help me with a solution.

Since up dating my Firefox I can not play any games on Facebook they all run very slow, can someone please help me with a solution.It mainly seems to be with games.

RE: "P.S. I found it aggravating that I couldn't copy and paste text here, it wanted me to insert as a link or an image, how do you insert plain text?"
I take it you tried using the "right click" menu? That doesn't seem to work, as you noted, but, you should be able to paste text by pressing your CTRL key and while holding it down, press the "V" letter key.
CTRL + C = COPY
CTRL + X = CUT
CTRL + V = PASTE
HTH,
Ortho_Fan

PLEASE HELP ME. Some important emails have gone to an archive mail box and i really need them. Can someone please help me with how to view the archive email box and the emails that are in there?

PLEASE HELP ME. Some important emails have gone to an archive mail box and i really need them. Can someone please help me with how to view the archive email box and the emails that are in there?

http://kb.mozillazine.org/Recovering_deleted_mail_accounts

I'm getting the run-around. Can someone please help me with a rebate problem?

I purchased a Samsung W/D from Best Buy with the free vacuum offer. It was delivered and I submitted my rebate request. The submission page said to wait 6 to 8 weeks for processing. I waited 8 weeks and then became concerned. When I called the rebate center they said they had no record of my submission. Obviously, the online process failed. I understand technology doesn't always work, but the operator and manager told me I would now not be able to get my rebate and only offered a mailing address to complain. I am EXTREMELY frustrated. First, because the only reason I purchased these units was for the rebate and now I cannot return them to Best Buy because of the time elapsed. Second, if I was aware that there was a problem with the submission I would have been able to fix the situation. The website said all was OK, and all the information said to wait 6-8 weeks. Why would I have checked in before that time? Now I'm told I'm too late to fix it??? All I want is the vacuum cleaner I was promised when I purchased the W/D. Can someone please help me?

Hello ChadMelton,
I have a hard time passing up offers for free products, so I understand how such an offer could influence your decision to buy. I'm wholly disappointed to read, though, that your rebate experience didn't go smoothly and that the manufacturer seems to have been less than cooperative. I would be frustrated too under such circumstances!
I was unable to locate your purchase using the information you provided when you signed up for Best Buy Unboxed. I would like to look into this situation on your behalf, but will need more information to begin. If you will please send me a private message that includes your full name, telephone number, order number and/or the Customer Service PIN from your purchase receipt, I'll get started.
I'm very grateful that you wrote to us with your concerns.
Sincerely,

Can Someone please help me with ERROR 4251

I have tried everything! even slowing down the burn speed.
Can someone please help with error 4251 when burning.
I have my diagnostics report done as well.
Thank you to anyone who can help.

I did a quick google search for "iTunes error 4251" and this was the first result.
http://forums.techarena.in/motherboard-processor-ram/1215316.htm
The last post in that forum said a few things.
1.Restart computer
2.Disable anti-virus/security programs
3.Update hardware and software drivers.(I'm guessing mainly the cd-rom drive drivers)
Try those things and see if it is still a problem.
~Bill L.

Hey!!Can someone please help me with my NOKIA N79

Hey!!
Whenever I try to connect to the internet or try connecting to maps it asks for ACCESS POINT USER NAME AND ACCESS POINT PASSWORD
can anyone please help me with this problem

Take it back to the people who replaced the screen. Your symptoms indicate the wifi antenna was not reconnected correctly

Can someone please help me with a java assignment

Hey all,
I have a favor to ask I have a program that I need for my java class, I have the just of it but I can't figure out the rest, can anybody please help me here is the directions:
Let's revisit fibonacci numbers, looking at it as a process involving iteration and arrays. Create an array fib[] of 101 elements. Make fib[0] = 0 and fib[1] = 1. Then, in an iterative process going from 2 to 100, compute fib[k]. These numbers get quite large; make it an array of double.
Then, let the user select a number (such as 7) and have the application display the corresponding finbonacci number (in this case 13). Do this as often as the user wants. If a number larger than 100 is provided, display an error message, but don't terminate the program.
Here is what I have so far: Please add on and feel free to return to me please, thank you:
// This is an application that transforms numbers into their Fibonacci number
import javax.swing.*;
public class Fibonacci {
     public static void main( String args[] ){
          int k; //simple counter
          int numSize; // how many numbers were entered
          int theNum; // the number entered by the user
          String response; //response of the user
          // define the array
          double fib[] = new double[ 101 ];
          // read in the numbers into an array
          k = 0;
          response = JOptionPane.showInputDialog( "Enter the first number" );
          theNum = Integer.parseInt( response );
          while (theNum > 0){
               if (theNum > 100)
          k++;
          fib [ 1 ] = 1;
          fib [ 2 ] = 1;
          response = JOptionPane.showInputDialog( "Enter the next number, negative to end" );
          theNum = Integer.parseInt( response );
     } // end while
     numSize = k;
// terminate
System.exit( 0 );
}// end main
} //end class Fibonacci

Try this program..Hope it helps
import javax.swing.*;
public class Fibonacci
     static double fib[];
     public Fibonacci()
          fib = new double[ 101 ];
          fib[0] = 0;
          fib[1] = 1;
          for(int i = 2; i < fib.length; i++)
               fib[i] = fib[i -1] + fib[i - 2];
     public static void main( String args[] )
          boolean end = true;
          String response = "";
          int theNum = 0;
          new Fibonacci();
          while(end)
               response = JOptionPane.showInputDialog( "Enter the number. 999 to end" );
               try
                    theNum = Integer.parseInt( response );
                    if(theNum == 999)
                         end = false;
                    else if(theNum <101)
                         String Message = "The Fibonacci number at "+ theNum + " is : "+ fib[theNum - 1];
                         JOptionPane.showMessageDialog(null, Message, "Fibonacci Number", JOptionPane.INFORMATION_MESSAGE);
                    else
                         JOptionPane.showMessageDialog(null, "Input should be less than 100", "Error", JOptionPane.ERROR_MESSAGE);
               catch(NumberFormatException ex)
                    JOptionPane.showMessageDialog(null, "Enter Numeric values", "Error", JOptionPane.ERROR_MESSAGE);
          System.exit(0);
     }// end main
} //end class FibonacciVish

Can someone PLEASE help me with my Satellite A665-S5170

Ok.
I am going to do my best to sum up what is going on right now.
So a few months ago, my uncle passed away, and I now have his laptop. Even though he bought it in March 2011, he never used it, so it was practically brand new when I got it.
Long story short, everything was fine up until about a week ago. That is when I noticed something was wrong, but didn't know what.
Well I ended up just resetting it to factory settings. ()
At first I thought that after resetting it, everything would be fine, but I've had to do that with my old Dell Laptop.
Well, everything is not fine.
Now I just keep getting the same message pop up on my screen every so often, telling me I have to "start the backup process"
But I did that already, and it keeps popping up.
But there is no pop up about a disk failure, or how to fix it.
So, I'm really, really hoping that someone can help me with this!!
I uploaded a screen shot of the pop up, so you know exactly what I see.
Please and thank youu!!
=]
Katie.
Attachments:
wtf.PNG ‏68 KB

It seems the hard disk is failing. The notice about backing up doesn't mean that the backup process will fix it. The computer has detected the hard disk is failing and needs replacing. It's suggesting you back up your data so that you can replace the hard drive. You could take it to a service center or try replacing the hard disk yourself. Replacing the HDD isn't usually too terribly difficult if you're comfortable. Somewhere on the bottom will be a door that can be removed to give you access to the drive. Sometimes there's a metal caddy on the drive, and sometimes there isn't it. If there isn't, you simply swap in the new drive. If there is, you'll need to remove the caddy and put it on the new drive. You'll want to ensure you have recovery discs though. You can use the Toshiba Recovery Media Creator (sometimes called Toshiba Recovery Disc Creator) to create back ups. Then you replace the hard drive, put the disc in, and start the recovery process.
- Peter

Can someone please help me with DNS issues?

Hello, i have a iphone 4 and recently i wasnt able to connect to internet, well i would have all bars but couldnt use youtube safari or anything i could use it only if i disconect and conect back but it only works for like a minute and then nothing, anyways i noticed that my dns kept on changing so i would see my router ip and a diferent ip that i didnt know, so i looked it up and i traced it to kansas!!!!? i live in texas....... but i erased it and put mine back but still doesnt work cuz it keep on changing on background ive heard of this before its called "DNS Changer Malware" the problem is ive only heard of this for computers not iphone's, ipad's or ipod's,does anyone know how to remove this on iphone? i dont want to reset to Factory Settings cuz i dont want to backup everything (32 GB) and put it all back on itll take days!!!!! please ive heard of searching for files on System/Library/Internet Plug-Ins System/Library/LaunchDaemons and System/Library/LaunchAgents but i searched them and they have alot of files especially LaunchDaemons and dont know witch one is the problem or how to diagnose it so if anyone can help me out please do so i dont think im the only one with this problem Please Help!!!!! I need my Iphone!!!!!! (Oh by the way, the ip adress that my DNS shows (infected ip) from kansas
<Edited by Host>

Does the other phone struggle to connect?
Forget the bars, how does the iphone work in comparison to the other iphone?
If the 3gs seems to be defective and is within the warranty period, then make an appointment at the local genius bar. if it is defective then they will replace it.

Im new to java can someone please help me with external method calls

I have only been doing java for a couple of months using bluej, I really dont understand external method calls, this is for an assignment and i have managed the bulk of the code, ineed to make external calls to the other classes to return and input data.
this is the code i have writen so far.
class CD
// The fields.
public Artist performer;
private String album;
private String genre;
private int numberOfTracks;
private int yearReleased;
*Please enter CD details, text entry requires quote marks "Greatest Hits"
public CD (String album_Name){
album = album_Name;
numberOfTracks = 0;
yearReleased = 0;
performer = new Artist();
/**blank constructor*/
public CD ()
{album = "";
            genre = "";
            numberOfTracks = 0;
            yearReleased = 0;
            performer = new Artist();}
* accessor methods
/** method to return album details to the output window*/
public void print_albumDetails(){
System.out.println("Album: " + album);
System.out.println("Genre: " + genre);
System.out.println("Number of Tracks: " + numberOfTracks);}
/** accessor method to return the name of the album*/
public String show_album(){
return album;}
/** accessor method to show artist details from artist class*/
public void print_details(){
performer.print_details();}
* mutator methods
/** mutator method to change album name please enter name with quotes*/
public void change_album(String newAlbum){
album = newAlbum;}
/**mutator method for adding the album year and checking it correct
* please enter a year between 1900 and 2005*/
public void album_year (int year){
if ((year < 1900) || (year > 2005))
System.out.println("sorry the year is incorrect please enter a year between 1900 and 2005");
else yearReleased = year;}
/** mutator method to alter the number of tracks and check if the ammount is greater
* than zero*/
public void change_Number_Of_Tracks(int no_Of_Tracks){
if (no_Of_Tracks > 0)
numberOfTracks = no_Of_Tracks;
else System.out.println("you have not entered a correct number");}
/** mutator method to change the genre and check it has been entered correctly
* Please enter 1 for Soul
* 2 for Blues
* 3 for Jazz*/
public void change_Genre(int Change_Genre){
if ((Change_Genre <= 0) || (Change_Genre > 3)){
System.out.println("You have not entered the correct available genres");
System.out.println("which are 1 for Soul,2 for Blues or 3 for Jazz");}
else if (Change_Genre == 1)
genre = "Soul";
else if (Change_Genre == 2)
genre = "Blues";
else if (Change_Genre == 3)
genre = "Jazz";
to this i need to add an external call to the class Artist to be able to enter firstname and second name, I know that external calls use dot notation
and the instance of Artist is called performer but i cant get the call to these methods in the Artist class to work
Artist class
/** mutator method to change or add artist first name, remember to add quotes*/
public void cName(String name){
firstname = name;}
/** mutator method to change or add artist surname remember to add quotes*/
public void csurName(String surname){
lastname = surname;}
can some please give me some help

Also, if you can't get them to work, what is the error message you are getting?
Baron Samedi

Can someone please help me with the installation of Adobe Premiere.

Hello guys, i am running a windows 7 64 bit home premium 2.00 ghz pentium b940 sandybridge processor. 500gb hard drive, 4 gb ram, and i have been trying to install a trial of adobe premiere for 2 DAYS! I'm getting very frustrated. Please help me. I will post the error code below. Please give DETAILED instructions on how to fix it and what is going wrong. Please, this has been very frustrating,
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 67 error(s), 70 warning(s)
WARNING: DW065: Display requirements not met for {0497EAED-70DA-4BBE-BEB3-AF77FD8788EA}
WARNING: DW065: Display requirements not met for {5D2A85AB-7391-4EAC-AA61-D5D9C09E4F17}
WARNING: DW065: Display requirements not met for {3D51982E-45C6-4B4B-9362-B356E1610821}
WARNING: DW065: Display requirements not met for {FB720658-01F4-4002-BB69-49E66CD82E30}
WARNING: DW065: Display requirements not met for {BF093B6B-F94F-4D77-99C9-4C0F6B2F44B6}
WARNING: DW065: Display requirements not met for {CE45CAE5-0B56-4C52-AE07-98A05027A049}
WARNING: DW065: Display requirements not met for {FE35B66A-C8F1-4D62-B823-C2EE2C7DA702}
----------- Payload: {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x80071A91.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x80071A91.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86: Install failed
ERROR: DW050: - Adobe Premiere Pro CS5.5 Family: Install failed
ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed
ERROR: DW050: - Adobe Premiere Pro CS5.5 Support: Install failed
ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - AdobePDFL x64 CS5: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe OnLocation CS5.1_AdobeOnLocation5.1en_USLanguagePack: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe OnLocation CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Photoshop Camera Raw (64 bit): Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86: Install failed
ERROR: DW050: - Adobe Media Encoder CS5.5 X64: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed
ERROR: DW050: - Adobe OnLocation CS5.1 Third Party Content Wrapper: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: DW050: - Adobe Story: Install failed
ERROR: DW050: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed
ERROR: DW050: - AdobeCMaps x64 CS5: Install failed
ERROR: DW050: - AdobeTypeSupport x64 CS5: Install failed
ERROR: DW050: - Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All: Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe Encore CS5.1_AdobeEncore5.1en_USLanguagePack: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: DW050: - ph: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - Adobe Premiere Pro CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Player for Embedding x64 3.1: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.1: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeJRE: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Encore CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed
ERROR: DW050: - Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: Install failed

What's going wrong?
Display requirements not met
How to fix? Read those system requirements. It's called "requirements" for a reason...
Mylenium

Can someone please help me with my HP photosmart plus ALL IN ONE B209a printer,

I have a problem with my B209a printer, My computer is wired HPE150f, windows 7 64 bit home premium edition
and I had someone come in to my home to set it up so that I could share the printer with my husbands laptop HP G62-220.
I forgot the password and it seems that the settings have got messed up, my husband cannot get access to the scanner and it keeps telling me that no drivers are installed for the printer yet it prints but I can only scan to windows Live photo gallery and no other option.
I have a siemans SE567 modem/ router combo supplied by Telus my ISP provider.
Now everything on my computer shows up as shared or share with which it did not do before but I have no idea how to correct this.
My computer is in a mess and I will have to contact HP support for help with that but the warranty has ran out on my printer even though I started having problems with it only 4 months after purchase and support kept putting me off until the warranty ran out on the 29th of April this year, if anyone can help me figure out how to set my printer correctly please do, I have thought about uninstalling it and reinstalling it again but then I will be stuck on setting it up so that my husband can share it.Also when I print from a web page it is too small to read and when I changed the settings the text was cut off half way through a sentence.

There are Black cartridges and Photo (black) that are not interchangable. Some further information that may help identifying the correct cartridge is shown here. Your B209a does not use a Photo cartridge, you need Black.
If you Contact HP they may exchange the Photo cartridges with Black.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Can someone please help me with printing?

Let me preface by saying that I've been using Aperture since 1.5 came out, taken Aperture seminars and became a "Certified Aperture Guy" as defined by Apple, read the books, listened to all the podcasts, belong to AUPN, and posted here, etc. etc. So I THINK I know the basics (god, I hope I do), but yet I cannot get printing to come out right to save my life...BUT IT COMES OUT RIGHT WHEN I PRINT FROM PSE 6 or iPhoto...ARGHH! Why? A million times, Why?
The scoop: I use the HP B9180 printer, calibrate my monitor with Spyder 3, correctly set up the print settings with "Application Managed Colors" and so on. I use the paper/ICC profiles for that printer. I soft-proof in Aperture for that paper I will print on. And yet... there is always something not right. Today it was a purplish/cyan color cast. Yesterday the print colors turned out very unlike the ones on my 24" iMac monitor. They might be too dark, too washed out, less saturated than what I had on the display, etc. I even had poor results when I ordered prints through Aperture -- very washed out, bland. Tested printer...fine. Inks full and test page is perfect.
I'm wasting paper, and asking questions all the time. And I'm really getting fried on this.
The kicker is that my prints come out pretty darn good from iPhoto, Photoshop Elements 6, or when I let the B9180 control the colors instead of Aperture. Why? Why can these apps produce very good results (which shows that I must understand SOMETHING about this process) but Aperture gives me aerobic exercise from my computer to my printer and back half the night?
I've already asked about in-camera color space settings and have been told by several people to go either sRGB or Adobe RGB because it won't matter since "Aperture takes care of all the color management." But still, I have these printing problems with both spaces.
Would shooting only JPGs and using Aperture produce better results? I shoot RAW right now. Does it matter anyway? Thanks for any help or understanding.
Jerry

I calibrated my monitor and then I'm given a profile to set it to. I use this calibrated profile for viewing, right?
Correct.
In a colour matching session irrespective of the ICC-enabled application, the ICC MNTR Monitor profile for the current condition of your digital colour display is the DESTINATION.
In the Apple ColorSync Utility, you will note that peripherals are registered and that registered peripherals have a factory fallback ICC device profile.
A digital colour device can have multiple conditions, for instance, your digital colour display can have different resolution settings and different gamma settings.
When you configure to a condition, you are able to characterise that condition in an ICC device colour profile. In other words, the same hardware is a different colour device for each colour condition.
The ICC colour device profiles for whatever conditions you configure are installed under the factory fallback ICC device profile (the same applies if you have more than one display, for instance).
Note: Your ICC MNTR Monitor profile captures the gamma of the video system in the VCGT Video Card Gamma Tag implemented for ColorSync 2.5 in 1998.
When you subsequently select one of your monitor profiles, the video system is reset to the gamma in that monitor profile.
The ColorSync Team wanted to end the war for the video system caused by conflicting gamma tools that fought for control in the system startup phase.
You are NOT supposed to repeat history by applying a gamma correction at print time in Aperture as in that case the colour appearance is not defined and delimited by your ICC device profiles.
If ten different photography studios using ten different runtime gamma corrections for the same digital original, they will wind up with ten incompatible colour appearances.
Apply a gamma correction atop the ICC colour management system is a lowend solution to the problem of studio lighting. The Profile Connection Space is D50 and a display-to-print viewing condition is supposed to be D50, but if the display is too bright or the lamp that lights the print is too dim then changing the gamma at print time is a lowend solution - but it chaotifies colour communication. A better solution is to learn to set up the studio viewing condition correctly. I posted a link to Joseph Holmes and Andrew Rodney on this forum previously. I don't remember if the Solux workflow recommended there is as per ISO recommendations for viewing conditions, but that's probably also discussed in the link.
If so I noticed in the ColorSync utility that when I compare this monitor's profile to the profiles in my HP ICC list, all the HP profiles are much out of the gamut and shaped significantly different. They barely match up.
Correct, but you've got the technical information I have you wrong. Which isn't really your problem, but rather a problem in the way things worked out in the International Color Consortium.
I told you not to select sRGB, but the sRGB colour space is expressed as an ICC MNTR Monitor profile and therefore appears in the Apple ColorSync Utility alongside your measured monitor profile.
You will find that your measured monitor profile and sRGB are about the same size and shape. The reason is that sRGB is the colour space of HDTV, i.e. a Sony cathode ray tube at 6500 Kelvin.
The difference between your measured monitor profile and sRGB as ICC profile is that sRGB has linearised gray i.e. R%=G%=B% defines gray throughout the colour space.
This is not the case with your measured monitor profile, and since your measured monitor profile is not linear you should not be using it as SOURCE for your digital originals - only for viewing them.
I thought a good calibration and matching the ICC profiles in soft proofing and in print setup is what it took to get a good match.
Correct, but you need to know enough that you can set up colour matching sessions using the right ICC profiles with the right rendering intents, and if you want side-by-side matching across applications you need to be able to configure application settings for compatible assumptions.
And as if that wasn't enough (... -:)) a colour measuring instrument is better than no colour measuring instrument, and a colour measuring instrument that makes fewer assumptions about the device is better than a colour measuring device that makes more device-dependent assumptions.
If memory serves, the Spyder is a colourimeter and not a spectrophotometer. This difference has caused considerable discussion, starting with the X-Rite Monitor Optimizer in the period 1996-2000. A colourimeter makes assumptions about the spectral power distributions.
Previously, colourimeters made assumptions based on cathode ray tubes that did not match the behaviour of red in liquid crystal displays. Presently, it appears that colourimeters are making assumptions about green based on liquid crystal displays that does not match light emitting diode displays (or was it that they carried over crt assumptions, offline flame wars, online flame wars, whatever) but the bottom line is that a spectophotometer is the safer solution.
/hh

Can someone please help me with debugging these Lync client logs

Similar Messages

Maybe you are looking for