Can Someone please help my itunes says error -9812!! help
does anyone else have the same problem if they do and they have fixed their problem can you tell me what you did please i need to fix this its been like this for like 2 months!
Hi Steph,
This (the -9812 error) was a widespread problem a while back and most people found that re-registering their .dll security certificates did the trick. Apple posted a help page (http://docs.info.apple.com/article.html?artnum=301520) but the Microsoft link no longer works. As such, here are some instructions and a web page reference. Hopefully this will work for you:
To register the DLL files, follow these steps:
1. Click Start, click Run, type regsvr32 softpub.dll in the Open box, and then click OK. When you receive the message that the DllRegisterServer succeeded, click OK.
2. Click Start, click Run, type regsvr32 initpki.dll in the Open box, and then click OK. When you receive the message that the DllRegisterServer succeeded, click OK.
3. Click Start, click Run, type regsvr32 mssip32.dll in the Open box, and then click OK. When you receive the message that the DllRegisterServer succeeded, click OK.
4. Click Start, click Run, type regsvr32 wintrust.dll, click OK, and then click OK when you receive the message that the DllRegisterServer succeeded.
And here's the web page reference:
http://www.technipages.com/article26.html
Best of luck.
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Process: iMovie HD [505]
Path: /Applications/iMovie HD.app/Contents/MacOS/iMovie HD
Identifier: com.apple.iMovie
Version: 6.0.4 (6.0.4)
Build Info: iMovieApp-2670400~7
Code Type: X86 (Native)
Parent Process: launchd [175]
User ID: 501
Date/Time: 2013-03-13 17:17:32.838 -0400
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 80655 sec
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Per-App Interval Since Last Report: 16713 sec
Per-App Crashes Since Last Report: 30
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Crashed Thread: 9
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSMallocException', reason: 'Out of memory. We suggest restarting the application. If you have an unsaved document, create a backup copy in Finder, then try to save.'
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x96e137d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x96e12cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x902a2599 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x902a7f7f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x902a763a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x902a74ab CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x96f4515a RunCurrentEventLoopInMode + 242
7 com.apple.HIToolbox 0x96f44ec9 ReceiveNextEventCommon + 374
8 com.apple.HIToolbox 0x96f44d44 BlockUntilNextEventMatchingListInMode + 88
9 com.apple.AppKit 0x95839a3a _DPSNextEvent + 724
10 com.apple.AppKit 0x9583926c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
11 com.apple.AppKit 0x9582f6cc -[NSApplication run] + 855
12 com.apple.AppKit 0x957d26f6 NSApplicationMain + 1053
13 com.apple.iMovie 0x00040d71 0x1000 + 261489
14 com.apple.iMovie 0x0000af3a 0x1000 + 40762
15 com.apple.iMovie 0x0000ae55 0x1000 + 40533
Thread 1:: Dispatch queue: com.apple.libdispatch-managerProcess: iMovie HD [285]
Path: /Applications/iMovie HD.app/Contents/MacOS/iMovie HD
Identifier: com.apple.iMovie
Version: 6.0.4 (6.0.4)
Build Info: iMovieApp-2670400~7
Code Type: X86 (Native)
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User ID: 501
Date/Time: 2013-03-13 07:39:54.930 -0400
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
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Crashes Since Last Report: 35
Per-App Interval Since Last Report: 16383 sec
Per-App Crashes Since Last Report: 29
Anonymous UUID: D0A2E25A-FA52-2F71-DA2C-DCDEB3BDE738
Crashed Thread: 9
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSMallocException', reason: 'Out of memory. We suggest restarting the application. If you have an unsaved document, create a backup copy in Finder, then try to save.'
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x96e137d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x96e12cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x902a2599 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x902a7f7f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x902a763a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x902a74ab CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x96f4515a RunCurrentEventLoopInMode + 242
7 com.apple.HIToolbox 0x96f44ec9 ReceiveNextEventCommon + 374
8 com.apple.HIToolbox 0x96f44d44 BlockUntilNextEventMatchingListInMode + 88
9 com.apple.AppKit 0x95839a3a _DPSNextEvent + 724
10 com.apple.AppKit 0x9583926c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
11 com.apple.AppKit 0x9582f6cc -[NSApplication run] + 855
12 com.apple.AppKit 0x957d26f6 NSApplicationMain + 1053
13 com.apple.iMovie 0x00040d71 0x1000 + 261489
14 com.apple.iMovie 0x0000af3a 0x1000 + 40762
15 com.apple.iMovie 0x0000ae55 0x1000 + 40533
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x96e169ae kevent + 10
1 libdispatch.dylib 0x9347dc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9347d7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x96e137d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x96e12cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x902a2599 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x902a7f7f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x902a763a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x902b7061 CFRunLoopRun + 129
6 com.apple.AVCVideoServices 0x6848f319 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 149
7 libsystem_c.dylib 0x962d5557 _pthread_start + 344
8 libsystem_c.dylib 0x962bfcee thread_start + 34
Thread 3:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x96e158e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x962da220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x963600ec pthread_cond_timedwait$UNIX2003 + 70
3 com.apple.JavaScriptCore 0x987143d8 ***::ThreadCondition::timedWait(***::Mutex&, double) + 120
4 com.apple.JavaScriptCore 0x9892af43 JSC::BlockAllocator::blockFreeingThreadMain() + 115
5 com.apple.JavaScriptCore 0x9871235c ***::threadEntryPoint(void*) + 76
6 com.apple.JavaScriptCore 0x98940880 ***::wtfThreadEntryPoint(void*) + 16
7 libsystem_c.dylib 0x962d5557 _pthread_start + 344
8 libsystem_c.dylib 0x962bfcee thread_start + 34
Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x96e158e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x962da220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x963600a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x988956f6 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 198
4 com.apple.JavaScriptCore 0x988955ee JSC::MarkStackThreadSharedData::markingThreadMain() + 238
5 com.apple.JavaScriptCore 0x9871235c ***::threadEntryPoint(void*) + 76
6 com.apple.JavaScriptCore 0x98940880 ***::wtfThreadEntryPoint(void*) + 16
7 libsystem_c.dylib 0x962d5557 _pthread_start + 344
8 libsystem_c.dylib 0x962bfcee thread_start + 34
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x96e158e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x962da220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x963600a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x988956f6 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 198
4 com.apple.JavaScriptCore 0x988955ee JSC::MarkStackThreadSharedData::markingThreadMain() + 238
5 com.apple.JavaScriptCore 0x9871235c ***::threadEntryPoint(void*) + 76
6 com.apple.JavaScriptCore 0x98940880 ***::wtfThreadEntryPoint(void*) + 16
7 libsystem_c.dylib 0x962d5557 _pthread_start + 344
8 libsystem_c.dylib 0x962bfcee thread_start + 34
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x96e158e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x962da220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x963600a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x988956f6 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 198
4 com.apple.JavaScriptCore 0x988955ee JSC::MarkStackThreadSharedData::markingThreadMain() + 238
5 com.apple.JavaScriptCore 0x9871235c ***::threadEntryPoint(void*) + 76
6 com.apple.JavaScriptCore 0x98940880 ***::wtfThreadEntryPoint(void*) + 16
7 libsystem_c.dylib 0x962d5557 _pthread_start + 344
8 libsystem_c.dylib 0x962bfcee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x96e158e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x962da289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x962da512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x98e816ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x98e81184 TSWaitOnSemaphoreCommon + 272
5 com.apple.CoreServices.CarbonCore 0x98e8140d TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x9222d5ac 0x91c37000 + 6251948
7 libsystem_c.dylib 0x962d5557 _pthread_start + 344
8 libsystem_c.dylib 0x962bfcee thread_start + 34
Thread 8:: QTKit: QTSurfaceRendererScheduledDisplayThread
0 libsystem_kernel.dylib 0x96e137d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x96e12cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x902a2599 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x902a7f7f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x902a763a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x902b7061 CFRunLoopRun + 129
6 com.apple.QTKit 0x900d6685 QTSurfaceRendererScheduledDisplayThread + 173
7 libsystem_c.dylib 0x962d5557 _pthread_start + 344
8 libsystem_c.dylib 0x962bfcee thread_start + 34
Thread 9 Crashed:
0 com.apple.CoreFoundation 0x903ac947 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib 0x94a1052e objc_exception_throw + 230
2 com.apple.Foundation 0x9473e804 _NSOutOfMemoryErrorHandler + 72
3 com.apple.CoreFoundation 0x9027901d __CFStringChangeSizeMultiple + 1645
4 com.apple.CoreFoundation 0x90278872 __CFStringAppendBytes + 850
5 com.apple.CoreFoundation 0x9027733d __CFStringAppendFormatCore + 13309
6 com.apple.CoreFoundation 0x90335ebd _CFStringAppendFormatAndArgumentsAux + 61
7 com.apple.CoreFoundation 0x90335e78 -[__NSCFString appendFormat:] + 88
8 com.apple.Foundation 0x945eb40c -[_NSCallStackArray descriptionWithLocale:indent:] + 290
9 com.apple.CoreFoundation 0x9039bfc0 -[NSArray descriptionWithLocale:] + 48
10 com.apple.Foundation 0x9463af04 _NSDescriptionWithLocaleFunc + 94
11 com.apple.CoreFoundation 0x90277f00 __CFStringAppendFormatCore + 16320
12 com.apple.CoreFoundation 0x902c474c _CFStringCreateWithFormatAndArgumentsAux + 108
13 com.apple.CoreFoundation 0x90339a96 _CFLogvEx + 118
14 com.apple.Foundation 0x94675cc8 NSLogv + 137
15 com.apple.Foundation 0x94675c3a NSLog + 27
16 com.apple.AppKit 0x95741f85 -[NSApplication reportException:] + 84
17 com.apple.AppKit 0x95ec1b81 _NSDefaultTopLevelErrorHandler + 115
18 com.apple.AppKit 0x95a8a9f1 uncaughtErrorProc + 99
19 com.apple.CoreFoundation 0x903ac1d6 __raiseError + 390
20 libobjc.A.dylib 0x94a1052e objc_exception_throw + 230
21 com.apple.CoreFoundation 0x9030bbbb +[NSException raise:format:] + 139
22 com.apple.Foundation 0x94625fc4 NSAllocateObject + 160
23 com.apple.Foundation 0x94628a64 +[NSPathStore2 pathStoreWithCharacters:length:] + 88
24 com.apple.Foundation 0x9462d20e -[NSPathStore2 stringByAppendingPathComponent:] + 670
25 com.apple.MediaBrowser 0x67e04061 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 272
26 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
27 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
28 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
29 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
30 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
31 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
32 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
33 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
34 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
35 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
36 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
37 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
38 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
39 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
40 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
41 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
42 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
43 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
44 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
45 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
46 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
47 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
48 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
49 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
50 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
51 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
52 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
53 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
54 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
55 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
56 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
57 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
58 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
59 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
60 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
61 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
62 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
63 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
64 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
65 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
66 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
67 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
68 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
69 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
70 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
71 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
72 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
73 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073
74 com.apple.MediaBrowser 0x67e04382 -[MediaGrabberiTunes _createGBPlaylistForPath:] + 1073 -
Can someone please remove my itunes account forever
I was trying to test something which i no longer want to do if someone could remove my account i would be greatful
Accounts cannot be deleted. Remove personal information and stop using the account.
In any case, we couldn't do it. Apple doesn't monitor these forums for this kind of thing. Responses just come from other Apple product users like you. -
I can't buy music from iTunes? Error -9812?
I've been using the new iMac in work for 6 months and I could buy music from iTunes no bother until a few weeks ago. Now all I get everytime I want to buy music is 'We could not complete your iTunes Store request. An unknown error occured (-9812)'. Apple say it's my mac and not their service so can anyone help me on this one? Thanks.
Hi,
Have you ever been able to fix your problem ?
I have the exact same one and don't know what to do;
Thanks for your help !
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when i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!
Try:
iOS: If you can't back up or restore from a backup in iTunes -
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(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help
Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
http://www.apple.com/itunes/
If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
1. Open the control panel
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3. Navigate to "Apple Software Update" in the list and click on it
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Once you repair this, try running iTunes and the update again.
Fingers crossed! -
i have a iphone 3gs and recently I Erase All Contents and Settings, now my phone is asking me to update to itunes but when I do it comes up with the message...error 10.15, can someone please help?
Your headline says iPhone 3GS, but your text says 3G.
iPhone 3G is not compatible with iOS5. 3GS is. -
Hi,
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thanksYou are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.
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My internet connection is working.Okay. We'll try a different utility.
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http://majorgeeks.com/download.php?det=4459
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I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
I am recieving the following message when attempting to sign into my iTunes store - An unknown error has occurred. can someone please help me I have reset my password but still unable to log in. help!!
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http://support.apple.com/kb/TS3694
Check the section on
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If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
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