Can someone tell me why my photosmart eprinter won't print a pdf or any other document i send it

I have tried repeatedly to print a pdf document or any other document when i send it to the printer it shows on the printer screen (printing) then goes back to the normal screen then nothing happens it does not print for some reason totally baffled
could really use some help with this

Hello des1804,
Can you give me more information about how you are printing to your Photosmart printer? What model printer do you have. Are you attempting to ePrint or use some other application to print? Tell me more about your system.
I am an HP employee

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BrightBluephotograph wrote:
I cannot install lightroom 5 until the upgrades from 4 are on the pc,
You don't need to have Lightroom 3 and 4 installed on your computer to install Lightroom 5. Just install Lightroom 5 and input your serial number for 3 in the previous version box and your serial number for 5 in the upgrade box.

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