Can someone with a brain help me get my software activated please?!

I purchased Adobe Creative Suite Web Premuim early in 2008. I registered it with Adobe on Jan 11, 2008 and have provided a copy of the screenshot of MyAdobe showing the serial number and date of registration. I have also provided a scanned copy of the DVD case with the matching serial number of my software. I have used it for the past 4 years and have had to call in for activation during this time as well with no problems. I purchased a new computer again and called in for activation and they will not activate it because they are saying now their records reflect that someone else registered this software in 2007. They have agreed with me that had this serial number been registered prior to me registering it then I would not have been allowed to register it but they still will not activate my software. They are saying they are trying to determine that the software belongs to me - but nobody can tell me what they are doing to determine this!! In the meantime I still cannot use my software and it's been 20 days since I first contacted them about this. They have told me someone would call me back on certain dates and times and I have not received call backs and I always have to call them. I have spent over 12 hours on the phone with them and trying to get this matter resolved.
There is no information on how to contact Adobe's legal department on the website and support would not provide it either. My husband is an attorney and would like this information so can someone guide me as to where it is located?

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