Can't Accept Acrobat XI EULA

I've upgraded to Acrobat XI Pro via Creative cloud. Whenever I lauch the application I am presented with a blank license agreement screen and a non-functional accept button. I can only use the application for a few seconds before this happens on my OSX Lion machine. Any thoughts?

@Ken
Many Thanks.
That helped. I keep wondering why updates have to be sooooo complicated with your products. I have now the great pleasure of signing in again for each application.
Not a big deal, but...
Wenn I receveide my programmer Certificat 18 years ago. An official told us, that we are the generation that will habe to give back confidence in IT. I think we failed. Not because it is technically complicated, but because the commercial and juridical involvments is overhelming.

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Re: Can't Accept Acrobat XI EULA

Same Problem here. I was send via Twitter (@Acrobat) to this (supposed) fix:
http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html
And it worked – until I closed and re-opened Acrobat an hour ago. The dialog is back and I can't use Acrobat!
I paid for that AND I need to work with it – NOW!
It's not acceptable to de- and activate my CCM subscription every minute to be able to work with Acrobat..!

Thank you Ken – and sry for being a bit annoyed. I really needed Acrobat at that moment and did not recognize that there's still Acrobat X, which works fine.
I work on an iMac, mid 2011, with iOS 10.8.2 – The mentioned solution to which I was pointed to only works for a moment. As soon as I re-activate my CCM via (e.g.) Photoshop, Acrobat XI comes up with the same problem, the blank EULA dialog.
Would be really glad if someone has a solution for me ...
Thanks in advance,
Sebastian

I can't activate Acrobat Pro license

Hello
after the inconveniences and the impossibility to connect and sync my documents with Creative Cloud Connection, now it is the turn of Acrobat Pro to giving me trouble.
I can't activate Acrobat Pro license, so I can't use it.
After launching Acrobat Pro, a blank page that should contain the license agreement appears, but the button for accepting the license doesn't work. I have deinstalled and reinstalled several times the application without success.
Thank you to explain me how to resolve this problem.
http://cl.ly/P2DM
OS: Mountain Lion 10.8.3

For the blank EULA problem, please refer: http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html
~Deepak

Where can I download Acrobat 9 Professional?

Can any one tell me where I can Down Load Acrobat Professional 9

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

How can I move Acrobat 9 Pro from my old MacBook to a new one?

Hi there,
How can I move Acrobat 9 Pro from my old MacBook to a new one?
Thanks!

Hi cialbert,
Do you have the install media? If not, you can download Acrobat from here: Download Acrobat products | 9, 8 - Adobe. You'll need your Acrobat serial number (see Find your serial number quickly - Adobe).
Note, as well, that the licensing agreement allows you to activate the software on up to two computers. If you've already activated it on two computers, deactivate on one before installing on the new computer (see Activation & Deactivation Help).
I think that should take care of it! Please let us know if you need additional help.
Best,
Sara

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Hi,
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I hope everyone realizes that Aandi is trying to be humouros. ;-)
In word2004 you click on the little PDF Maker icon and it will works but it takes forever and two days to work.
Heres the squence of events.
File checked for errors
Documents converted to PS File.
File checked for errors
If error found a retry and error check performed again, up to 3 times.
File Converted to PDF
File checked for Errors
If errors found, retried and rechecked up to 3 more times.
If File is okay File is actually written to ahrd Drive.
same check and recheck sequence
If everything Okay hidden .ps file is trashed.
PDFMaker quits.
Word2008
PDFMaker does not work, it is written using VBA. VBA has been completely stripped from Office 2008.
To create a PDF. do as follows.
save document as Doc or DocX file.
Then go to Save As... and look for save as PDF.
Word Document is directly converted from Word Format to PDF on a file that amounts to 108K Pdf takes about 10 seconds or less. Same file size using Office 2004 using PDFMaker about 3 minutes or more.

Can't install Acrobat 9 Pro on Windows XP Home Ed V2002 SP3

Newbie hozer can't install Acrobat 9 Pro on Windows XP Home Ed V2002 SP4. At end of install via CD it hangs restarting Print Spooler (spooler) and Windows Image Acquisition (stisvc) services, err 1920, and all I can do is click Cancel and it uninstalls the whole dad gum thing. I tried kb.adobe.com/cps/403/kb403613.html. Not fixing it.
If I could change the permissions on those services maybe that would help but I can't do it, I don't have a login with enough permissions, I guess...
So after the third time I just hard-crashed the hard drive when it got to the last ("can't start Windows Image Acquisition", cancel/retry) window and I did end up with the files on the HDD but... they won't install or delete now. I'm infested. Try to install in Normal or Vega mode, it now pops up a filled in userid/serial number box, and when you click ok or retype it, it says the s/n is invalid. I keep having to reboot to get Windows Installer to let me start it (another permissions problem). So I'm stuck. UpToDateTrendMicro doesn't find any evil doers... the kb403613 sent me to this forum,
with hopes,
M3/ [that's MEL, or as close as the ScreenNameBouncer would let me get]

Not sure it will help, but try it when logged in as the administrator and with anti-virus turned off. As far as error numbers, must of us have no clue (there seems to be a list at Adobe, but we don't work there.

Can someone send me a link to the where i can download the Acrobat 9 PPD from?

Can someone send me a link to the where i can download the Acrobat 9 PPD from?
As they have removed the file from the one listed here:
https://helpx.adobe.com/x-productkb/multi/save-as-pdf-options-not.html
Kind regards
Tom.

strange i've got safari latest version. :S thank you very much for the hightail link that worked fine.
Tom.

Can you upgrade Acrobat 9 Standard from a "bundle" license?

Can you upgrade Acrobat 9 Standard to Acrobat XI Standard if you have a "bundle" license? The Acrobat 9 Standard CD envelope has a serial number that must be used to install the software.

Hi cloudnavigator,
I am not sure what 'bundled' license means here but since you have the serial number with the CD envelope, it's a retail license you have bought.
You are eligible to purchase an upgrade to acrobat 11 Std./ Pro.
Regards,
Rave

Acrobat Pro 9 & XI both installed on Mac. How can I uninstall Acrobat Pro 9 & not affect Acrobat XI?

Adobe Acrobat Pro 9 and Acrobat Pro XI are installed on the same iMac with OS X 10.8.5. How do I safely uninstall only Acrobat Pro 9 without affecting Acrobat Pro XI?
When I first installed Acrobat Pro XI, I thought maybe I was suppose to leave Acrobat Pro 9 on my computer.
So now I have both Adobe Acrobat Pro 9 and Acrobat Pro 11 installed.
I see no benefit to having both installed. I want to uninstall only the Acrobat Pro 9 and not Acrobat Pro XI.
I am not sure that I can safely uninstall Acrobat Pro 9 without affecting the functioning and files for Acrobat Pro XI.
I started to uninstall Acrobat 9, but I stopped when I saw a warning in a little window.
I went to the "Acrobat Uninstaller.app" file in the "Adobe Acrobat 9 Pro" folder and double clicked it.
The Acrobat folder for Acrobat XI Pro came up with the file "Adobe Acrobat Pro.app" selected
I manually selected the "Adobe Acrobat Pro.app" file in the "Adobe Acrobat 9 Pro" folder.
When I clicked on "Adobe Acrobat Pro.app" for Acrobat 9 a window with a warning came up. So I stopped.
"Uninstall will remove files, folders, and preferences installed by Acrobat from your system.
There is no undo available. User data files and directories shared by other Adobe applications will not be removed."
Should I go ahead and click [Uninstall]?
I don't think it will delete my pdf files.
Will this affect my Acrobat XI operating &/or preferences? Will Acrobat XI still function correctly?
What do I have to do to safely have just Acrobat XI on my computer without Acrobat 9?
Thank you for any help.

I am trying to uninstall, I tried to uninstall, but I got the following message when trying to uninstall: "Invalid Application. The application selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller." Acrobat 9 installation suddenly stopped working
Can you help?

I can't launch Acrobat Pro 9.0 (OS 10.6.4). Need Help.

Hi:
1. I have acrobat pro 9.0 ( I haven't updated it) and it was working fine until several days ago, when I updated the OS to the current 10.6.4.   Prior to that, it was working fine with the prior version of snow leopard etc...
2. Now, when I try to launch acrobat pro, I just get this message saying that acrobat quit unexpectedly.    I figured that I needed to update acrobat pro, I downloaded the current update, but when I go to update the original application, I can't do it because the icon for acrobat pro is greyed out (hopefully this makes sense).     Furthermore, I can't update acrobat pro by launching the application and having the software updater figure out what is needed... because I can't launch the program in the first place.
3. Does anyone know what in the world is going on?   From all of the variables, it's obvious that there's some issue with acrobat pro 9.0 and OS 10.6.4, but I can't figure out how to update the acrobat pro 9.0.
Any thoughts / help, much appreciated. Harry

Since you have already downloaded all the patches starting from 9.1 to 9.3.4, i would sugg
est a little longer route but this might solve your problem.
1. Create a new admin account say admin1
2. Log out from the current admin account and login as admin1(the new admin account)
3. Now update Acrobat 9.0 to 9.3.4
4. Now if you want you can logout and login into the original admin.
Hope this solves your problem.

I can not download acrobat XI

I have customer identification number however can not find acrobat XI PRO in my order History to download, please help

Hi Richard,
You can go here:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=en&promoid=KBAUF
Be sure to read through all of the important instructions!
Hope that helped.
Kind regards, Stacy

Can I run Acrobat 9 Pro and X Pro, can't afford plugin upgrades

Can I run Acrobat 9 Pro and X Pro
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If you wish to run both the version on the same machine. It's not a supported configuration as Version 9 and X Pro share the same namespace and you may run into issues which would be hard to fix.
I would recomend to use single version. Let me know, if you need more information.
Regards,

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You might be able to install Acrobat 6 for this purpose, but you probably won't have to. When you install Acrobat 9 Upgrade it should (if I remember right) ask for the serial number of your "qualifying" product and at that point you put in the Acrobat 6 serial.

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Download the utility http://support.microsoft.com/kb/290301

Can't Accept Acrobat XI EULA

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