Can't access a bill pay while using both FF 3.6.13 & Java 6 update 23

I'm currently using Firefox (FF) 3.6.13.
I can get on my bank's web page, view my accounts, but can't get on the bill pay portion of this website. I figured it was a Java issue. I then downloaded the latest version of Java (Java version 6 update 23). I clicked around 'til I found a place to check that I had the correct version of Java on my PC, this confirmed it was on and working. I can get on this bill pay page using IE, but not with FF. I've been using FF for years and want to continue doing so. Been dogging this issue all day and night, reading all the help I can find, but there is never an answer that specifically tells me, accurately, step-by-step, exactly what I need to do to resolve this. I lay money this has a simple solution...danged if I can find it. Much thanks to anyone who can accurately define the steps I need to take to resolve this issue. Thanks!

Interesting, but that seemed to be unconclusive for them. Anyway, the fact that, for that asker, only one computer behind the router was having problems (whereas for me all computers behind the router are having problems) suggests that the problem is different.
FWIW:
tsbertalan@hustlenbustle:~$ telnet cs.ua.edu 80
telnet: Unable to connect to remote host: Connection timed out
C/V:
tsbertalan@hustlenbustle:~$ ping ua.edu
PING ua.edu (130.160.4.131) 56(84) bytes of data.
(after 5 minutes, this is still all it says)
However, from a different server (in California):
tsbertalan@boogeyman ~ $ ping ua.edu
PING ua.edu (130.160.4.131) 56(84) bytes of data.
64 bytes from 130.160.4.131: icmp_req=1 ttl=238 time=112 ms
(etc.)
And also:
tsbertalan@boogeyman ~ $ ssh bama.ua.edu
[email protected]'s password:
Last login: Fri Aug 3 21:12:46 2012 from adsl-76-230-21-
Sun Microsystems Inc. SunOS 5.9 Generic May 2002
bash-2.05$

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