Can't access a USB Drive connected to Time Capsule from a Windows PC. Apple Care can't/won't assist. HELP!!!

Trying to get my Windows 7 PC to access the USB Drive that is connected to my Time Capsule. I have a Fat32 Formatted USB drive connected to a 2TB Time Capsule and I'm trying to get access to that drive from a Windows 7 PC. I've attempted to map the network drive (based on some 3-4 year old articles I could find online) but any time I access a file from the PC, the Time Capsule "freaks out" and disconnects all connections to it which forces me to unplug it to restart the Tim Capsule. I'm at a loss now as to what to do.
Spent a few hours talking to Apple about this and much more. Apple Care can't or won't help with this particular problem (the guy I talked to, as nice and helpful as he wanted to be, had no experience supporting their hardware in a Windows environment).
Someone has to know how to fix this so, PLEASE, help if you can!

First off, Archon23, what you want to achieve is possible. I have access to both my Time Capsule (TC) and the USB drive connected to it, from a Win. 7 and Win. XP machine.
Here is what I see from the Windows side of things:
     From My Computer - TC USB Drive (Y)
     From Windows HomeNet - Time Capsule:
Now getting there is the trick.
One caveat before proceeding: I am not well versed in Windows Networks, Windows Sharing and Firewall settings so some of the following may not be elegant, may not be absolutely required, and may not be the best way of getting there. But it is what I did to see both the TC drive and it's attached USB drive on the Windows side of my network..
1.) First, I added Airport Utility to the Inbound rules of Win 7 Firewall
While poking around my Network Sharing and Firewall settings trying to figure this out, I got a Pop-up recommending I do that. AND I did that. Oh, and while you are at it, make sure you have a Home network established.
2.) Next, on a hunch, I installed a USB Wi-Fi Adapter (under $20) to my Win PC, enabled that Wi-Fi connection and disabled my Ethernet connection. I was getting no where on this matter with my Ethernet connection to a DSL Gateway. But with a Wi-Fi connection to my AirPort Express Base Station, I made progress.
3.) Finally, while poking around my Network Sharing Center some more, one by one I started the various network device Setup Wizards in there, and Trouble Shooters, to find the elusive TC/USB devices in question...AND voila, it worked.   And it's stable, been this way for going on two weeks now.
Good luck.

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I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

How to access an ext. drive connected to my iMac from a WIndows PC?

I have an iMac running 10.4.3 with an external Firewire hard drive. When I access my iMac through my home network (with a Windows PC if that matters), I haven't figured out how to get to the external hard drive attached to the iMac. I can only access the iMac internal hard drive.
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After reading the features of current Airport Extremes, it seems that one can acces their USB connected hard drive via the internet. Is this true and does that feature also exist on 3rd Gen extremes as well? If so, how do I access it via the internet?

Yes and yes. Please check out the following AirPort User Tip.

How to access a USB disk drive connected to Airport Extreme from a Windows 7 PC?

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...Called it a roaming network. Wireless mode is create a wireless network. I have checked allow this network to be extended. Probably need to uncheck that?
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The other important settings for a roaming network are:
Each router must have a unique station name. For the AirPort, this would be called its Base Station Name. I believe the default station name for Linksys routers is: linksys
Each router must broadcast a wireless network with an identical Network Name. For the Linksys, Network Name is the same as its SSID.
Each router wireless network must use the same Wireless Security type and password. The Linksys WRT-54G is capable of up to WPA2 Personal. If you have it set to this level of security, the AirPort should be at the same setting.
Make sure that each router is not on the same Radio Channel for the 2.4 GHz radio. In the US, there are basically only three non-overlapping channels: 1, 6, or 11. Set each so that they don't use the same channel but use of those three choices.

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A

Is the hard drive formatted for Mac in Mac OS Extended (Journaled)?
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If both items check out above.....have you checked Finder Preferences to make sure that "Connected Servers" will be displayed?
Finder Preferences > General > Show These Items on the Desktop > Connected Servers
Then with the Finder menus displayed at the top of the screen click the Go menu
Click Network and the AirPort Extreme icon should be displayed
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Can't Access any USB drive

I just installed Windows 10, and untill now all is working fine except for the fact that I can't access any USB Drive or PEN.
When I try I always get the following message:
this operation has been cancelled due to restrictions in effect on this computer
How can I fix this BUG.

Hi,
I don’t think it’s a bug, it could be driver or settings issues.
Please run rsop.msc to see if there is any related Group policy was configured to block USB device.
First I would like to confirm with you that expect USB drive, if other USB device can be recognized fine.
If not, I recommend you to update or reinstall the USB controller under Device manager.
If this issue only happened on USB drive, let’s try following suggestions:
Suggestion 1: Check hidden device drivers
Unplug your USB storage device.
Type CMD in Start Search.
Right click cmd.exe and select
Run as administrator. Click Yes if the User Access Control box pops up.
At the Command Prompt window, type
set devmgr_show_nonpresent_devices=1 and press the Enter key.
Using the same Command Prompt window, type
devmgmt.msc to bring out the Device Manager.
At the Device Manager top menu, click
View and select Show hidden devices.
Browse down to the Universal Serial Bus controllers and click the
+ to expand the list.
Probably you will see some light grey devices, e.g. USB Mass Storage Device or USB Composite Device. Right click each and every light grey devices and select Uninstall. This will remove whatever "hardware profile" linked
to your USB storage.
Attached your USB storage device and see if it works.
Suggestion 2: Check if the drive can be recognized under Disk management:
Right click the Start icon and choose Disk management.
If you can find your USB drive there but there’s no in File explorer, follow these steps.
Run cmd as admin, type following commands to enable automount feature:
Diskpart
automount enable
Details for this command:
http://technet.microsoft.com/en-us/library/cc753703.aspx
Then try to assign letter for your USB drive again by using commands below:
Run cmd as admin, type following commands:
Diskpart
list volume
sel volume x [x present the volume number of your USB drive]
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Kate Li
TechNet Community Support

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Thank you for your time!

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Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

igonneau wrote:
Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer?
You can, but how are you going to back up those other files? When (not if) your Time Capsule fails, you risk losing them. See #Q3 in Using Time Machine with a Time Capsule for details.
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I have a macbook pro and use BT homehub 3. can't work out how to connect my time capsule. can anyone help? thanks

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Press and hold in reset until the front LED flashes rapidly.. about 10sec.
Release the reset.
Open the airport utility and setup the TC to bridge mode.
The actual method depends on version of the OS and airport utility you use.
This is version 5.
Sorry I cannot post the v6 as I am on a snow leopard computer now. But you go to the network tab, and choose off bridge mode for method of connection. It will be NAT and dhcp by default.
Then setup wireless.. you have a number of choices here.
Either setup with the same SSID Security and password, as the homehub uses.. or a different name, and password..
Each method works fine.. but you sometimes have issues with wireless channels.. for now leave it on auto and see what happens.. if you have issues lock down the radio channels on both devices.. use one out of the following on each, 1, 6, 11 or 13 in UK.. so say 6 on the homehub then 13 onthe TC.
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Any information on how to connect to an aiport extreme (really the time capsule) from a Windows platform. Have no problem from our Mac's but cannot connect from a windows based platform. I haven't been able to find any recent posts to help with this problem.

First off, Archon23, what you want to achieve is possible. I have access to both my Time Capsule (TC) and the USB drive connected to it, from a Win. 7 and Win. XP machine.
Here is what I see from the Windows side of things:
     From My Computer - TC USB Drive (Y)
     From Windows HomeNet - Time Capsule:
Now getting there is the trick.
One caveat before proceeding: I am not well versed in Windows Networks, Windows Sharing and Firewall settings so some of the following may not be elegant, may not be absolutely required, and may not be the best way of getting there. But it is what I did to see both the TC drive and it's attached USB drive on the Windows side of my network..
1.) First, I added Airport Utility to the Inbound rules of Win 7 Firewall
While poking around my Network Sharing and Firewall settings trying to figure this out, I got a Pop-up recommending I do that. AND I did that. Oh, and while you are at it, make sure you have a Home network established.
2.) Next, on a hunch, I installed a USB Wi-Fi Adapter (under $20) to my Win PC, enabled that Wi-Fi connection and disabled my Ethernet connection. I was getting no where on this matter with my Ethernet connection to a DSL Gateway. But with a Wi-Fi connection to my AirPort Express Base Station, I made progress.
3.) Finally, while poking around my Network Sharing Center some more, one by one I started the various network device Setup Wizards in there, and Trouble Shooters, to find the elusive TC/USB devices in question...AND voila, it worked.   And it's stable, been this way for going on two weeks now.
Good luck.

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Hello!
I have an iPad, I have an Airport Extreme with a USB drive connected and I have a MobileMe account.
And I'm aware that as yet there's no Back To My Mac for iPad.
Is there an easy way on the iPad to connect remotely to the USB drive, over the Internet?
I don't want to have to leave my MacBook Pro on whilst I'm travelling.
I've looked at Logmein and Filebrowser and iTeleport and can't find a way to do this.
Has anyone managed to suss this???
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