Can't access account in iTunes

Today I tried to access my account at the iTunes store and could not. I could sign on to the store without problem but when clicking on "account", I am asked to "Sign in to view account information". I enter my password, and the sign in dialog pops up again. After a few cycles of this loop, the dialog ceases to appear. Any ideas would be greatly appreciated. I've tried trashing the preferences. Didn't work. Mac OS 10.6.8

Had exactly the same problem on 2 Macs running OSX 10.6.8.
On both Macs, Firefox is the default Browser and Cookies and Scripts are allowed for iTunes.com.
However, Safari Preferences - Privacy - Block Cookies was set to "Always".  I changed this setting to "From third parties and advertisers".
Now iTunes allows me to view my Account Information.
Hopes this helps someone.  I couldn't find this fix posted anywhere.

Similar Messages

  • Can't Access Account on iTunes

    I've spend over 30 minutes trying to figure this out and going through the endless loop of how fail apple's support page is and I'm not sure where to post this since I can't seem to find anything anywhere on apple.com on account issues. So here's the problem:
    I just transfered everything to a new computer and I went to authorize the purchased music and videos that I have on iTunes. It wouldn't take my username/password. Tried to recover my password, but apple forced me into creating a new account which makes everything I've bought through iTunes useless since I no longer have access to my old account.
    Is there anyway to link my old account to my new account and/or is there some hidden contact form or site that I can use to contact apple without having to pay since my iPod Touch is out of warrenty and it seems like the only way I can get help is to pay apple for something that's not related to my hardware.

    Use Manage Apple ID in the link provided. You do not need to create a new Apple ID as the other poster suggesred. Once done you old e-mail wo't be used as an Apple ID anymore.
    Do you have music, apps or books bought using the old Apple ID?
    Note: Content bought using one Apple ID cannot be merged or transferred to another Apple ID.
    Message was edited by: ckuan

  • How can I access my old iTunes account I I don't remember apple ID and password?password? login

    How can I access my old iTunes account I I don't remember apple ID and password?

    mamabobbette wrote:
    I'm trying to find out how to access my old i-tunes library if I'm unsure of what my log-in and password were from that time.
    Please explain further.
    You don't need an AppleID to access an iTunes library. An iTunes library is stored on your computer.
    Default location is /Music/iTunes/ folder.

  • The email address assoc. with my iTunes account is no longer valid. can't access it. need to change it in  iTunes but can't access account. even my birthdate is incorrect in iTunes...so can't log in. any suggestions on how to log in and edit info???

    the email address assoc. with my iTunes account is no longer valid. can't access it. need to change it in  iTunes but can't access account. even my birthdate is incorrect in iTunes...so can't log in. any suggestions on how to log in and edit info???

    There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
    https://expresslane.apple.com/Issues.action

  • Can i  access apps from itunes on my pc

    can i  access apps from itunes on my pc?
    I want to download my apps to my pc so I can clear some space on my iphone 4.
    Then I can use the space for other things e.g music.
    However at a later date I would like to access these apps and the data they have stored using my PC
    Is this possible?
    Or is this just another Mac problem?

    Most apps will store their data locally on the device. This can be restored from a backup when restoring the device, but if you remove the app any data associated with it is removed, and then subsequently purged from the device's rolling backup set on the next backup. If the app supports iTunes File Sharing you may be able to export its data to your computer, then reimport at a later date when you add the app back to your device.
    tt2

  • How can I access iMessages from iTunes backup?

    I backed up my iPhone since I needed to backup a really large iMessage conversation and I read this was a way to do it
    Now I want to access it from my computer
    how can I do this?

    Anindan wrote:
    how can i access sms from itunes back up
    You will need a Backup Extractor program; there are many available. I use iScavenge for Mac, but there are many more. https://duckduckgo.com/?q=iphone+backup+extractor The one at the top of the search claims to be free, but it is not. Don't be fooled. I can't recommend for or against any of them, except iScavenge, which is OK.
    If you are technically inclined the backup is a SQLite database, so a SQLite browser can also open the backup.

  • How I can delete my account from Itunes Store? [I am not using it anymore and will not]]

    How I can delete my account from Itunes Store? [I am not using it anymore and will not]

    Just stop using it and remove your payment info.
    There is no need to do more.

  • "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." Updates were only offered by Apple when I'd open iTunes. Now I can't open iTunes. How can I access the newest iTunes as an update, not a new program?

    "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." Updates were only offered by Apple when I'd open iTunes. Now I can't open iTunes. How can I access the newest iTunes as an update, not a new program?

    this just started w/ me yesterday.  I was running 10.5.3, and nothing changed - the message just appeard out of nowhere.  I update to the latest iTunes 10.6 but the message is the same.
    Sounds like probably some sort of Library file corruption.
    The two options available in the message box are "Download" and "Quit".  Download is useless because I'm already running the latest.  Quit is pretty useless.
    I was going to just create a new Library and re-import all my music.  Of course, all my iPhone sync settings are going go have to be recreated.

  • Can't access "accounts" in mail or calendar menu

    Hello !
    I can't access "accounts" in Mail or Calendar app menu.
    The "syst pref" app stops working if I do .
    Any solution ?
    Thanks for answer.

    Try to do it from safe boot. http://support.apple.com/kb/HT1455

  • Can't access 'Accounts' in Settings on iPhone:all in grey

    Can't access 'Accounts' in Settings on iPhone:all in grey

    Settings>General>Restrictions>Accounts
    do check if there is a tick on "don't allow changes"

  • HT4113 I forgot my Iphone 4's password and I want to reset it and now i can not access it trough Itunes or any computer.

    I forgot my Iphone 4's password and now i can not access it through Itunes or any other app, i want to reset it but i do not know how to, please help.

    See here: http://support.apple.com/kb/HT1212

  • Can I access my UK iTunes when I'm in Spain

    Can I access my UK iTunes when I'm in Spain?

    Hi Paul,
    If your credit card and physical address are in the UK, then it won't matter what country you are in, you will actually only be able to do purchases from the UK store....
    Is that what you were wanting to know?
    Cheers,
    GB

  • HT203167 I had a previous iTunes account with another email address.  Somehow when I bought a macbook Pro I created a new apple id and I can't access my old itunes account.  Can anyone help me with this?  Frustrated with myself.

    I had an itune account and library with lots of my music and purchased music.  I had it under another email address using Windows.  I purchased a MacBook pro and in my learning how to use it, being so different, I created another apple id and now I can't access my old account or purchases... Is there anything I can do to fix this... Ann

    If you have purchases on your iPod Shuffle that you want to sync back to iTunes, but are under the Apple ID you no longer have access to, you'll need to reset that account information. You can use this link to reset your password.
    https://iforgot.apple.com/
    If that doesn' work or help, you'll need to contact iTunes support and have them walk you through the process of resetting the older account information.  Once you know the email and password again, you can authorize your new computer and transfer any purchases from this account back to iTunes.
    For all non-iTunes purchased content, you'll need to the assistance of some sort of third party software that is not supported by Apple. See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock
    B-rock

  • Can't access an old itunes account

    I reinstalled itunes but some of my songs won't play. They are associated with an old account. I don't remember the password. Since that email address no longer exists, I can't receive the password hint and my bday isn't accepted. How can I access old accounts that I no longer have the email address or passwords for via my new account? There's a lot of money tied up in those accounts!

    You don't need a contact email address to be able to change the password. You should be able to go to https://iforgot.apple.com/ and enter your birthday and answer a personal question, then you can enter a new password (and you should give add a valid email address).
    If you can't get this to work you will need to contact Support: go to http://www.apple.com/support/itunes/ - click on 'Other iTunes Store Features' in the list and then on 'Podcasts'. You will see a link to 'Express Lane', which will guide you eventually to some contact options.

  • How can I access my old iTunes account?

    I had an iTunes account on my old windows computer.  I now have an iPad and want to access my old iTunes account.  How do I do this?

    mamabobbette wrote:
    I'm trying to find out how to access my old i-tunes library if I'm unsure of what my log-in and password were from that time.
    Please explain further.
    You don't need an AppleID to access an iTunes library. An iTunes library is stored on your computer.
    Default location is /Music/iTunes/ folder.

Maybe you are looking for

  • PhotoShop Album Starter Ed. Interferes with Flash Drives

    I have installed the Adobe PhotoShop Album Starter Edition 3 on a new computer and can no longer use my flash drives for data. The drives no longer appear in Windows Explorer and there is nothing that I can find in the program prefs that will let me

  • EBS Trial Balance x HFM

    Howdy there! How can I check if all data loaded are the right ones I need? I checked at AIF_EBS_GL_BALANCES_STG table and I can see SOURCE_LEDGER_ID. Is this the Source Accounting Entities checked at ERPi? I also have a Trail Balance from EBS, but da

  • Approver For the shopping cart

    Hi,    Which table brings out Approver for Shopping cart.Any suggestions.Thanks.

  • Bpm Pattern Collect Payload

    I am trying to merge multiple inputs within a loop and then merge them in a transformation step and then send the merged output. I am getting an error <i>"Expression must return a multiline value"</i> because I assigned a multiline container to the s

  • Yahoo Home page - change to original from optimized format.

    With the recent upgrade to 17.01 my Yahoo Home page has changed to the "yahoo optimized?" format. It is so awful, that I am considering changing default browsers!! How do I get rid of it and just use the standard Yahoo format? I clear the cache upon