Can't access an email message

I was trying to read a mail message using Apple Mail and encountered a menu that popped up saying 'The user name or password you entered for area “mail.xxxxx.com” on mail.xxxxx.com:80 was incorrect. Make sure you’re entering them correctly, and then try again.' (I've put xxxxx in for the company name for privacy issues.) I've never seen such a menu box on a mail message and have no idea what to do with it. Any ideas?

Thanks for your response. I looked in my keychain, and there is no entry for the offending party. I did not delete my mail passwords, because Mail is downloading everything correctly from my mail servers.
Here is what this strange menu box looks like:
http://img212.imageshack.us/img212/6112/picture3o.png
Note that the upper left button is grayed out, so I can't even delete this message unless I go back to to original view box. Any other ideas?
Message was edited by: jeff-4

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