Can't access any websites! :(
Hi all, I've been on BT Infinity for a month or so now and have been experiencing the same issue with one of my PCs. It connects to the HomeHub via Ethernet and runs Windows XP SP2. I can RD into it fine and FTP works too, as does HTTP! However, I can't access any websites at all. No other device connected through wireless has this issue. Initially I was using a static IP address because of port forwarding but the HH uses MAC addresses so I reverted back to DHCP. That aside, I've tried alternative DNS servers, flushdns and winsock resets and tools. These work for a few minutes then all of a sudden the websits stop appearing again! I'm very frustrated and would really appreciate some help as the BT Support team can't understand what I am saying!
Many thanks!
HedKandiMan wrote:
Thanks Keith, the disabling of the cache hasn't made any difference. I'm in Regedit as we speak and cannot find the parameters mentioned on the site, all I have is a 'ServiceDll' option in 'Parameters'...
Any idea where I can find the parameters they mention?
Many thanks.
You have to add the DWORD MaxNegativeCacheTtl yourself, and give it a value of about 5.
If you read the article its says that none of the DWORDs normally exist.
Also, did you read this on the forum?
http://community.bt.com/t5/Announcements-Terms/DNS-Changer-malware/m-p/566703#M108
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
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Process: Safari [7172]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.6 (5533.22.3)
Build Info: WebBrowser-75332203~3
Code Type: X86 (Native)
Parent Process: launchd [93]
Interval Since Last Report: 1366 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 107 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-08-12 13:43:25.242 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: A5FF7E6C-0E88-489C-8054-6F459439972B
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at0x00000000006b2ffc
Crashed Thread: 3
Thread 0:
0 libSystem.B.dylib 0x95a15166mach_msg_trap + 10
1 libSystem.B.dylib 0x95a1c95cmach_msg + 72
2 com.apple.CoreFoundation 0x90188e7eCFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90189aa8CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x914682acRunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x914680c5ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x91467f39BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x95f196d5_DPSNextEvent + 657
8 com.apple.AppKit 0x95f18f88-[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.Safari 0x000166ad0x1000 + 87725
10 com.apple.AppKit 0x95f11f9f-[NSApplication run] + 795
11 com.apple.AppKit 0x95edf1d8NSApplicationMain + 574
12 com.apple.Safari 0x0000acee0x1000 + 40174
Thread 1:
0 libSystem.B.dylib 0x95a1c34e__semwait_signal + 10
1 libSystem.B.dylib 0x95a46ccdpthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x95e77d58***::TCMalloc_PageHeap::scavengerThread() + 824
3 com.apple.JavaScriptCore 0x95e77d8fWTF::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x95a46055_pthread_start + 321
5 libSystem.B.dylib 0x95a45f12thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x95a1c34e__semwait_signal + 10
1 libSystem.B.dylib 0x95a46ccdpthread_cond_wait$UNIX2003 + 73
2 com.apple.WebCore 0x92fcc587WebCore::IconDatabase::syncThreadMainLoop() + 279
3 com.apple.WebCore 0x92fc9e19WebCore::IconDatabase::iconDatabaseSyncThread() + 761
4 libSystem.B.dylib 0x95a46055_pthread_start + 321
5 libSystem.B.dylib 0x95a45f12thread_start + 34
Thread 3 Crashed:
0 libSystem.B.dylib 0xffff0f20__memcpy + 1920 (cpu_capabilities.h:246)
1 libsqlite3.0.dylib 0x909e2652allocateBtreePage + 1810
2 libsqlite3.0.dylib 0x909e5a83incrVacuumStep + 851
3 libsqlite3.0.dylib 0x90a2f6cesqlite3VdbeExec + 2606
4 libsqlite3.0.dylib 0x90a3aea2sqlite3Step + 386
5 libsqlite3.0.dylib 0x90a1b624sqlite3_exec + 260
6 com.apple.CFNetwork 0x9256f19e__CFURLCache::ExecSQLStatement(sqlite3*, char const*, int (*)(void*, int,char**, char**), void*, long) + 64
7 com.apple.CFNetwork 0x9254bb05ProcessCacheTasks(__CFURLCache*) + 1433
8 com.apple.CFNetwork 0x9254529fCFURLCacheTimerCallback(__CFRunLoopTimer*, void*) + 165
9 com.apple.CoreFoundation 0x901898f5CFRunLoopRunSpecific + 4469
10 com.apple.CoreFoundation 0x90189aa8CFRunLoopRunInMode + 88
11 com.apple.CFNetwork 0x9254518cCFURLCacheWorkerThread(void*) + 388
12 libSystem.B.dylib 0x95a46055_pthread_start + 321
13 libSystem.B.dylib 0x95a45f12thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95a1c34e__semwait_signal + 10
1 libSystem.B.dylib 0x95a46ccdpthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x95ccc6b1***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x92fe577cWebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x95a46055_pthread_start + 321
5 libSystem.B.dylib 0x95a45f12thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x95a15166mach_msg_trap + 10
1 libSystem.B.dylib 0x95a1c95cmach_msg + 72
2 com.apple.CoreFoundation 0x90188e7eCFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90189aa8CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002f33d0x1000 + 189245
5 com.apple.Safari 0x0002f08a0x1000 + 188554
6 com.apple.Safari 0x0002f0230x1000 + 188451
7 libSystem.B.dylib 0x95a46055_pthread_start + 321
8 libSystem.B.dylib 0x95a45f12thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x95a15166mach_msg_trap + 10
1 libSystem.B.dylib 0x95a1c95cmach_msg + 72
2 com.apple.CoreFoundation 0x90188e7eCFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x90189aa8CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x97817520+[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x977b3dfd-[NSThread main] + 45
6 com.apple.Foundation 0x977b39a4__NSThread__main__ + 308
7 libSystem.B.dylib 0x95a46055_pthread_start + 321
8 libSystem.B.dylib 0x95a45f12thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x95a6460aselect$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x95a46055_pthread_start + 321
2 libSystem.B.dylib 0x95a45f12thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x95a1c34e__semwait_signal + 10
1 libSystem.B.dylib 0x95a46ccdpthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x95ccc6b1***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.Safari 0x001ae4780x1000 + 1758328
4 com.apple.Safari 0x00044cdd0x1000 + 277725
5 com.apple.Safari 0x00044c2d0x1000 + 277549
6 libSystem.B.dylib 0x95a46055_pthread_start + 321
7 libSystem.B.dylib 0x95a45f12thread_start + 34
Thread 3 crashed with X86 Thread State (32-bit):
eax:0xffff07a0 ebx: 0x90a2ecc4 ecx: 0x00000038 edx: 0xffa431c0
edi:0x00d60a70 esi: 0x00c6fe74 ebp: 0xb0183dc8 esp: 0xb0183dc0
ss:0x0000001f efl: 0x00010286 eip: 0xffff0f20 cs: 0x00000017
ds:0x0000001f es:0x0000001f fs:0x0000001f gs: 0x00000037
cr2:0x006b2ffc
Binary Images:
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0x92b7f000 - 0x92bb9fe7 com.apple.coreui 1.2 (62)/System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x92bba000 - 0x92bbaffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0)<a2b462be6c51187eddf7d097ef0e0a04>/System/Library/PrivateFrameworks/Moni torPanel.framework/Versions/A/MonitorPanel
0x92c2f000 - 0x92cd3ff7 com.apple.QuickTimeImporters.component 7.7 (1680.28)/System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/ QuickTimeImporters
0x92cd4000 - 0x92cd4ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2)/System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x92d08000 - 0x92d23ff3 libPng.dylib ??? (???)<e0c3bdc3144e1ed91f1e4d00d147ff3a>/System/Library/Frameworks/ApplicationSe rvices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/li bPng.dylib
0x92d24000 - 0x92d26fff com.apple.securityhi 3.0 (30817)<dbe328cd62d603a952a4226342711e8b>/System/Library/Frameworks/Carbon.fram ework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92d2c000 - 0x92eacfff com.apple.AddressBook.framework 4.1.2 (702)<f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x92ead000 - 0x92eb7feb com.apple.audio.SoundManager 3.9.2 (3.9.2)<0f2ba6e891d3761212cf5a5e6134d683>/System/Library/Frameworks/Carbon.fram ework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x92eb8000 - 0x92f83fef com.apple.ColorSync 4.5.4 (4.5.4)/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Fram eworks/ColorSync.framework/Versions/A/ColorSync
0x92fb9000 - 0x92fbbffd com.apple.CrashReporterSupport 10.5.7 (161)<ccdc3f2000afa5fcbb8537845f36dc01>/System/Library/PrivateFrameworks/CrashR eporterSupport.framework/Versions/A/CrashReporterSupport
0x92fbc000 - 0x92fc3ffe libbsm.dylib ??? (???)<d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x92fc4000 - 0x93d32fe3 com.apple.WebCore 5534 (5534.50.1)<bef6f01e56834f2498918b264f0acbf7>/System/Library/Frameworks/WebKit. framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x93d33000 - 0x93d49fff com.apple.DictionaryServices 1.0.0 (1.0.0)<ad0aa0252e3323d182e17f50defe56fc>/System/Library/Frameworks/CoreService s.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/Dictio naryServices
0x93d4a000 - 0x93d77feb libvDSP.dylib ??? (???) <b232c018ddd040ec4e2c2af632dd497f>/System/Library/Frameworks/Accelerate.framewo rk/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x93d78000 - 0x93d8dffb com.apple.ImageCapture 5.0.2 (5.0.2)/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageC apture.framework/Versions/A/ImageCapture
0x93d8e000 - 0x93dc4fef libtidy.A.dylib ??? (???)<7f0b8a7837bd7f8039d06fc042acf85b> /usr/lib/libtidy.A.dylib
0x93e02000 - 0x93e8fff7 com.apple.LaunchServices 292 (292)<a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x93e90000 - 0x93f57ff2 com.apple.vImage 3.0 (3.0)/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vIma ge.framework/Versions/A/vImage
0x93f58000 - 0x93f81fff libcups.2.dylib ??? (???)<2b0ab6b9fa1957ee940835d0cfd42894> /usr/lib/libcups.2.dylib
0x93f82000 - 0x93f8eff9 com.apple.helpdata 1.0.1 (14.2)/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x93f8f000 - 0x93febff7 com.apple.htmlrendering 68 (1.1.3)<fe87a9dede38db00e6c8949942c6bd4f>/System/Library/Frameworks/Carbon.fram ework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x93fec000 - 0x940dafef com.apple.PubSub 1.0.5 (65.23)<7d496f89df21f6b9ecf99a7727469c2a>/System/Library/Frameworks/PubSub.fram ework/Versions/A/PubSub
0x940db000 - 0x940e6fe7 libCSync.A.dylib ??? (???)<f3228c803584320fde5e1bb9f04b4d44>/System/Library/Frameworks/ApplicationSe rvices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resourc es/libCSync.A.dylib
0x940e7000 - 0x940ecfff com.apple.CommonPanels 1.2.4 (85)<ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x940ed000 - 0x94118fe7 libauto.dylib ??? (???)<42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x94119000 - 0x94236ff7 com.apple.WebKit 5534 (5534.50.2)<643ffe6446c331210a74f896f0804eb2>/System/Library/Frameworks/WebKit. framework/Versions/A/WebKit
0x94237000 - 0x9423bfff libGIF.dylib ??? (???)<ade6d93abe118569a7a39d11f81eb9bf>/System/Library/Frameworks/ApplicationSe rvices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/li bGIF.dylib
0x9423c000 - 0x94241fff com.apple.backup.framework 1.0 (1.0)/System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x94242000 - 0x94249fe9 libgcc_s.1.dylib ??? (???)<a9ab135a5f81f6e345527df87f51bfc9> /usr/lib/libgcc_s.1.dylib
0x9424a000 - 0x94269ffa libJPEG.dylib ??? (???)<6d61215d5adfd74f75fed2e4db29a21c>/System/Library/Frameworks/ApplicationSe rvices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/li bJPEG.dylib
0x9426a000 - 0x942a4ffe com.apple.securityfoundation 3.0.2 (36131)<39663c9b6f1a09d0566305d9f87cfc91>/System/Library/Frameworks/SecurityFou ndation.framework/Versions/A/SecurityFoundation
0x94409000 - 0x94aa9fff com.apple.CoreGraphics 1.409.8 (???)<25020feb388637ee860451c19b613c48>/System/Library/Frameworks/ApplicationSe rvices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGra phics
0x94aaa000 - 0x94c2efef com.apple.MediaToolbox 0.484.2 (484.2) <03c5c5966a91ad3ae9c825340fa21970>/System/Library/PrivateFrameworks/MediaToolbo x.framework/Versions/A/MediaToolbox
0x94c2f000 - 0x94c4cff7 com.apple.QuickLookFramework 1.3.1 (170.9)/System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x94c4d000 - 0x94c6bff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7)<b4cd561d2481c4162ecf0acdf8cb062c>/System/Library/Frameworks/DirectorySe rvice.framework/Versions/A/DirectoryService
0x94c78000 - 0x94caafff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3>/System/Library/Frameworks/LDAP.framework/Ver sions/A/LDAP
0x94cab000 - 0x94cabffa com.apple.CoreServices 32 (32)<2fcc8f3bd5bbfc000b476cad8e6a3dd2>/System/Library/Frameworks/CoreServices.f ramework/Versions/A/CoreServices
0x94cac000 - 0x94d8cfff libobjc.A.dylib ??? (???)<7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x94d8d000 - 0x94db1feb libssl.0.9.7.dylib ??? (???)<5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x94db2000 - 0x94dbafff com.apple.DiskArbitration 2.2.1 (2.2.1)<75b0c8d8940a8a27816961dddcac8e0f>/System/Library/Frameworks/DiskArbitra tion.framework/Versions/A/DiskArbitration
0x94e9e000 - 0x94f59fe3 com.apple.CoreServices.OSServices 228.1 (228.1)<9c640e79ad97f335730d8a49f6cb2032> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x94f5a000 - 0x94f5aff8 com.apple.ApplicationServices 34 (34)<8f910fa65f01d401ad8d04cc933cf887>/System/Library/Frameworks/ApplicationSer vices.framework/Versions/A/ApplicationServices
0x94f6d000 - 0x94fabfff libGLImage.dylib ??? (???)<a6425aeb77f4da13212ac75df57b056d>/System/Library/Frameworks/OpenGL.framew ork/Versions/A/Libraries/libGLImage.dylib
0x94fc9000 - 0x9519afef com.apple.security 5.0.7 (1)<44e26a9c40630a54d5a9f70c18483411>/System/Library/Frameworks/Security.framew ork/Versions/A/Security
0x951c5000 - 0x9523fff8 com.apple.print.framework.PrintCore 5.5.4 (245.6)<03d0585059c20cb0bde5e000438c49e1>/System/Library/Frameworks/Application Services.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCor e
0x95240000 - 0x955fefea libLAPACK.dylib ??? (???)/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecL ib.framework/Versions/A/libLAPACK.dylib
0x955ff000 - 0x959bbff4 com.apple.VideoToolbox 0.484.2 (484.2)<f8e0dbf848f7441bc31428305a2f65bf>/System/Library/PrivateFrameworks/Vide oToolbox.framework/Versions/A/VideoToolbox
0x95a0b000 - 0x95a0dff5 libRadiance.dylib ??? (???)<73169d8c3fc31df4005e8eaa0d16bde5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x95a0e000 - 0x95a13fff com.apple.DisplayServicesFW 2.0.2 (2.0.2)<cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x95a14000 - 0x95b7bff3 libSystem.B.dylib ??? (???)<be7a9fa5c8a925578bddcbaa72e5bf6e> /usr/lib/libSystem.B.dylib
0x95b81000 - 0x95be7ffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x95be8000 - 0x95be8ffc com.apple.audio.units.AudioUnit 1.5 (1.5)/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95bf3000 - 0x95bfcfff com.apple.speech.recognition.framework 3.7.24 (3.7.24)<d3180f9edbd9a5e6f283d6156aa3c602>/System/Library/Frameworks/Carbon.fra mework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecogn ition
0x95bfd000 - 0x95c04ff7 libCGATS.A.dylib ??? (???) <8875cf11c0de0579423ac6b6ce80336d>/System/Library/Frameworks/ApplicationService s.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/li bCGATS.A.dylib
0x95c05000 - 0x95c98fff com.apple.ink.framework 101.3 (86)<bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x95c9c000 - 0x95cc0fff libxslt.1.dylib ??? (???)<c372568bd2f7169efa0faee6546eead3> /usr/lib/libxslt.1.dylib
0x95cc1000 - 0x95ed8ff7 com.apple.JavaScriptCore 5534 (5534.49) <b6a2c99482d55a354e6281cd4dd82518>/System/Library/Frameworks/JavaScriptCore.fra mework/Versions/A/JavaScriptCore
0x95ed9000 - 0x966d7fef com.apple.AppKit 6.5.9 (949.54)<4df5d2e2271175452103f789b4f4d8a8>/System/Library/Frameworks/AppKit.fra mework/Versions/C/AppKit
0x966d8000 - 0x966d9ffc libffi.dylib ??? (???)<a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x966da000 - 0x96896ff3 com.apple.QuartzComposer 2.1 (106.13)<40f034e8c8fd31c9081f5283dcf22b78>/System/Library/Frameworks/Quartz.fra mework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x96897000 - 0x968a7fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1)<5171726062da2bd3c6b8b58486c7777a>/System/Library/Frameworks/Application Services.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/Sp eechSynthesis
0x968a8000 - 0x977a8fe6 com.apple.QuickTimeComponents.component 7.7 (1680.28)/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS /QuickTimeComponents
0x977a9000 - 0x97a25fe7 com.apple.Foundation 6.5.9 (677.26)<c68b3cff7864959becfc7fd1a384f925>/System/Library/Frameworks/Foundation .framework/Versions/C/Foundation
0x97a26000 - 0x97b07ff7 libxml2.2.dylib ??? (???)<f274ba384fb55203873f9c17569ef131> /usr/lib/libxml2.2.dylib
0x97db9000 - 0x97db9ffb com.apple.installserver.framework 1.0 (8)/System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/Install Server
0x97dba000 - 0x97dd6ff3 com.apple.CoreVideo 1.6.1 (48.6)<e1eea31edd855f3e739202eb18ac8312> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97ddc000 - 0x97e5bff5 com.apple.SearchKit 1.2.2 (1.2.2)<3b5f3ab6a363a4d8a2bbbf74213ab0e5>/System/Library/Frameworks/CoreService s.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x97e5c000 - 0x97e5cffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2)/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vec Lib.framework/Versions/A/vecLib
0x97e5d000 - 0x97f45ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270>/System/Library/Frameworks/CoreData.framework /Versions/A/CoreData
0x97f46000 - 0x97fc3fef libvMisc.dylib ??? (???)/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecL ib.framework/Versions/A/libvMisc.dylib
0x97fc4000 - 0x97fe2fff libresolv.9.dylib ??? (???)<b5b1527c2d99495ad5d507ab0a4ea872> /usr/lib/libresolv.9.dylib
0x97fe3000 - 0x9811bfe7 com.apple.imageKit 1.0.2 (1.0)<00d03cf7f26e1b6023efdc4bd15dd52e>/System/Library/Frameworks/Quartz.framew ork/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibLook for paths that you see here:
Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
Example: /Library/QuickTime/DivXDecoder.component/Contents/MacOS/DivX Decoder
From experience with other Safari users crash reports, the DivX decoder has caused many a Safari crash so if I see that, that's where i start.
You're welcome. And awarding points is much appreciated -
After updating firefox now I can't access any websites other than gmail and youtube
today I upgraded firefox now i can't open any windows on my computer except for google and youtube. can't go back to EI either.
Hi,
I'm sorry you're having this issue with gmarks add-on. Maybe following answer from a top contributor will also work for you? (it helped another user whose gmarks didn't work after an update). See https://support.mozilla.org/en-US/questions/839481#answer-204324
Thanks,
Michelle -
Internet connected but can't access any websites
Hi everyone,
I have wireless and my computer was working totally fine this morning. I didn't download any updates or anything and when I came home this afternoon it said that my computer was connected to the internet but when I try to open any webpages in Safari is just says that it is trying to load the page but never actually does. MSN messenger will not work either. Does anyone have any idea how I can fix this?? I know it is not the internet because our PC on the same network is working fine. Thanks in advance!
P.S. Not completely sure of my OS, still kinda new to Macs.journey778, Welcome to the discussion area!
Your system information states OS 10.0.x. If you are using that version of OS X you do not have an Intel based iMac. I would suggest that you upgrade to OS 10.2 at least.
If you do have an Intel based iMac, you may want to try renewing the DHCP lease. Open System Preferences->Ethernet->Advanced... and click on the "Renew DHCP Lease". -
I looked through the previous questions and deleted any suspicious software (there really wasn't any, just a bing toolbar). I deleted firefox and reloaded it. I bought Norton Antivirus and ran a scan - nothing. Date and time on my computer are correct. Explorer works fine. Help! I prefer firefox but I can't access ANY website. I get this message every time.
I already went through all the instructions on the Firefox support forum and nothing worked. The issue can't be the website certificate because it happens for EVERY SINGLE WEBSITE I attempt to access. Regardless, I did add an exception for Facebook per the instructions. That caused a strange, unformatted page to come up. I have since read that to do an exception is dangerous as it can cause MORE unwanted malware to infect the computer.
I did, however, figure it out on my own so maybe this will help people who are experiencing this problem in the future: After reading the past posts from people who experienced the same thing, I realized that in every case, the solution was to remove some sort of unwanted software (malware). I am very careful to NOT download software and I noticed that another victim of this said the same thing so this one is sneaky. I even bought new antivirus software (Norton), ran a scan and the problem was not found.
I went to Programs "uninstall programs," sorted them by date and removed anything that looked suspicious that was recent. I had something with the word, "rocket" in it. It looked like a game. There was also one other program that I removed (can't remember the name of it now). Removing those didn't solve the problem, so I went back through all the programs on my list and removed anything that said "toolbar" on it, even if it sounded trusted (I had a bing and a google toolbar). That didn't seem to work either so I sorted the programs by date again and I noticed that the "rocket" software was STILL THERE.
I right clicked on it and then clicked on "uninstall" again. It takes an exceptionally LONG time for that program to uninstall AND nothing shows up on the screen. The computer just sort of sits there and does nothing. I walked away and when I came back (about an hour later) the program was gone from the list.
Firefox works now. I'm not getting that message anymore, but here's the deal: I am not 100% sure which program was the problem. It was either that rocket software or one of the toolbars. Regardless, the answer always seems to be some sort of unwanted malware so I would recommend that any victim of this problem try uninstalling suspicious programs as a FIRST step. And that means ANY suspicious programs that are RECENT, regardless of whether they look like games or antivirus or whatever. If it's recent and you don't remember downloading it, uninstall it. -
== Issue
==
I have a problem with my bookmarks, cookies, history or settings
== Description
==
A flash game was accidentally blocked on the website http://www.oyunlar1.com Now I can't access any of the games there. Is there anyway to unblock the flash settings for that website?
== Troubleshooting information
==
Application Basics
Name Firefox
Version 3.6.7
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
1-ClickWeather 1.1.9.1 true
Adblock Plus 1.2.1 true
Adobe Contribute Toolbar 5.0 true {01A8CA0A-4C96-465b-A49B-65C46FAD54F9}
AIM Toolbar 5.96.5.1 true
Ask Toolbar for Firefox 2.1.0.5 true
BatchDownload 1.2.4 false [email protected]
Big Fish Games Toolbar 2.0.0 true {6847DFAE-037A-400c-A524-27F0A281B692}
CheckPlaces 2.2.2 false [email protected]
Cooliris 1.12.0.36949 true [email protected]
DownloadHelper 4.7.4 true
DownThemAll! 1.1.10 true
Fast Video Download (with SearchMenu) 3.1.1 true
Fast Youtube Downloader 1.2.2 true [email protected]
Firefox ImageGrabber 1.0.6 false {546d2a00-2bbf-11dc-8314-0800200c9a66}
Flashblock 1.5.13 false {3d7eb24f-2740-49df-8937-200b1cc08f8a}
FlashGot 1.2.1.27 true {19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
FoxyProxy Standard 2.21.3 true [email protected]
Google Toolbar for Firefox 7.0.20100326W true {3112ca9c-de6d-4884-a869-9855de68056c}
Googlepedia 0.6.3 true {1ABADB6E-DC4B-11DA-9F70-791A9CD9513E}
HP Smart Web Printing 4.60 false [email protected]
ImageHost Grabber 1.6.4 true
InvisibleHand 2.4 true [email protected]
iWinGames Plugin 1.0 false {98e34367-8df7-42b4-837b-20b892ff0847}
Java Console 6.0.07 true
Java Console 6.0.04 true
Java Console 6.0.10 true
Java Console 6.0.12 true
Java Console 6.0.13 true
Java Console 6.0.14 true
Java Console 6.0.15 true
Java Console 6.0.17 true
Java Console 6.0.16 true
Java Console 6.0.19 true
Java Console 6.0.20 true
Java Quick Starter 1.0 true [email protected]
MegaUpload DownloadHelper 1.0.2 true [email protected]
Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b}
MSN Toolbar 4.0 false [email protected]
myBabylon English Toolbar 2.6.0.15 true
myibay Firefox extension 1.1.7 true [email protected]
NoScript 1.10 false {73a6fe31-595d-460b-a920-fcc0f8843232}
Ookong 1.5 true {95969329-aa35-473a-b537-3f6f62c0ba23}
Rapidlibrary Search ToolBar 1.0.0 true {2832ABCD-4444-1012-2D45-132D5447C445}
RapidShare DownloadHelper 1.0 false [email protected]
RDown - Rapidshare Downloader 0.6.0 true dave2x@download
Remove It Permanently 1.0.6.7 true {1dbc4a33-ea62-4330-966c-7bdad3455322}
RSFind! 1.1.2 false [email protected]
Search Helper Extension 1.0 true {27182e60-b5f3-411c-b545-b44205977502}
Shareaholic 1.9.9.5 true [email protected]
SkipScreen 0.4.12s false SkipScreen@SkipScreen
Skype extension for Firefox 2.2.0.102 false
Status-bar Scientific Calculator 4.9.2 true ststusscicalc@sunny
StumbleUpon 3.64 true
The Browser Highlighter 1.0.19126 false [email protected]
UnPlug 2.026 true unplug@compunach
Xmarks 3.7.9 true [email protected]
Yahoo! Toolbar 2.1.3.20100310105313 true {635abd67-4fe9-1b23-4f01-e679fa7484c1}
Adobe DLM (powered by getPlus(R)) 1.6.2.63 true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.fixup.alternate.enabled false
browser.history_expire_days.mirror 180
browser.places.smartBookmarksVersion 2
browser.startup.homepage http://www.refdesk.com/
browser.startup.homepage_override.mstone rv:1.9.2.7
extensions.lastAppVersion 3.6.7
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729; .NET4.0E)
javascript.options.showInConsole true
keyword.URL http://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&query=
network.protocol-handler.warn-external.aim false
network.protocol-handler.warn-external.dnupdate false
places.last_vacuum 1279652142
privacy.sanitize.migrateFx3Prefs true
security.warn_viewing_mixed false
== Firefox version
==
3.6.7
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 GTB7.0 ( .NET CLR 3.5.30729; .NET4.0E)
== Plugins installed
==
*-Cooliris embedded in a tab
*getplusplusadobe16263
*np-mswmp
*Contribute Firefox IBE Plugin DLL
*6.0.12.69
*RealPlayer(tm) LiveConnect-Enabled Plug-In
*1.9.0009.1
*npdnu
*npdnupdater2
*NPTURNMED
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
*Default Plug-in
*Shockwave Flash 10.1 r53
*BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Delivery Network Acceleration by BitTorrent™
*GEPlugin
*Picasa plugin
*4.0.50524.0
*MSN® Toolbar
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*Google Updater pluginhttp://pack.google.com/
*Google Update
*Java(TM) Platform SE binary
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
*Npdsplay dll
*DRM Store Netscape Plugin
*DRM Netscape Network ObjectThanks, Eric. I'm not sure what I should be checking using your suggestion--as I said, I'm an utter novice with the iMac. However, I saw a reference to problems with the Library entries, so I checked mine and the iWork files were missing, something confirmed when I checked the crash log. In desperation, I did another software update, and that seems to have fixed the problem completely. Now wondering if I dare upgrade to Lion!
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Can't access several websites after last security update
Hello,
After upgrading both my Macbook Air mid 2011 and iMac 2008 (with SSD) both running Mountain Lion 10.8.4 to the last security fix, I can't access from any of those two computers a variety of websites, for example:
www.opennicproject.org
www.gentoo-el.org
www.adslgr.com
These are only three. Almost half of Google's results are blocked. Using the terminal utility I am able to resolv some of them but not actually 'ping' them. I get no ping replies. I can access all these websites from other computers or devices (iPhone/iPad/Ubuntu desktop/WindowsXP laptop) on the same LAN. This problem exists only in the 2 macs which are up-to-date. I am sure that this problem is related to latest security update I did a couple of days ago, to both computers.
I'd like to know if anyone who have all patches installed up to the latest OSX version (mountain lion 10.8.4) has the same issues and can ping/resolv/access these websites.
Note that although I can't access these websites directly using any direct network connection, I can access them using TOR browser bundle for mac, which means that something is going on at a computer level.
I have checked so far:
- Applicationn Apple's firewall is not creating the problem (disabled/enabled all)
- ipfw/PF is not running with any ruleset
- LittleSnitch blocks just a couple of annoying outgoing connections. Nothing there (I disabled/enabeld it, same thing).
- Other computers access the websites/ping them/etc.
- I can access websites using TOR.
NOTE: It's not just 3 websites, it's something like 1 out of 3 DuckDuckGo links.
Ideas and thoughts are welcomed!
Best Regards,
PAFrom the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the malfunctioning extension by uninstalling and reinstalling it. That will revert its settings to the defaults. -
I keep getting 'error lander' when trying to access any website
I isolated and deleted a trojan horse virus, but ever since then, when trying to access any website, the tab shows 'error lander' and goes no further. I partitioned my hard drive years ago and can access Firefox/Mozilla on the second partition, but cannot do so on my primary partition, which is where all my data is stored. Help!
Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See:
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
You may need to create a new profile.
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
* http://kb.mozillazine.org/Profile_backup and [[Backing up your information]] -
Laptop is connected to router but can't access any...
Hi Everyone
A BT engineer came yesterday to set up BT Infinity broadband in my laptop and everything worked fine until this morning.
When I switched on my laptop and my router, the icon on the bottom right hand corner of my laptop screen indicates that I'm connected to my router but when I try to open up Internet Explorer to access any website, it says that the page can't be displayed. I've tried switching both my laptop and router on and off to no avail. I'm on Windows 7 and have an HP Pavilion g6 laptop. My router is connected wirelessly to my laptop. I can surf the net with my iPad with no problems at all which suggests that the problem is with my laptop but I have no idea what the problem is and how to fix it! Has anyone come across this problem before? Any help would be greatly appreciated. Thanks.
RosieIt could be that your computer has IPv6 selected. Try disconnecting it as follows:
Select Start
In the search field type.ncpa.cpl and press enter.
In the new window right click on your wireless network connection and select properties
In “This connection uses the following items” section remove the tick beside Internet Protocol Version 6 (TCP/IPv6) then press OK
Left click on Internet Protocol IPv4, click properties . Check the options to obtain IP address and DNS server address automatically.
Once done try and connect to Internet.
Also make sure that your Wireless Network card has up to date drivers. Check on the Laptop or Network card manufatures website rather than using Windows which can be out of date. -
Can't access my website through safari through linksys modem
I've just spent 6 hours with linksys support and all we could make work is Internet Explorer. But I mainly work on a Mac, which doesn't have IE and I'd much rather work with safari.
Here's the problem.
I have a bunch of websites all hosted under the same shared hosting account. At first I could access them while wirelessly connected to linksys router. Then the connection got very slow and eventually, I couldn't access my websites anymore. I could access all other website. In fact, I'm connected wirelessly and I can reach that forum, but I can't access my websites in that hosting account.
EVERYONE ELSE can access my websites though. And I can go anywhere else which has wireless connection and I can access my websites. So they're up.
I can also connect my computer directly to the modem and access my websites. It's only when I'm connected to the linksys wireless router that I can't.
So the idea was the problem is with linksys. I spent 6 hours with linksys support and all we could do is make it work on my PC with I.E. by selecting the following option: Internet options --> connections -->LAN settings --> and check "automatically detect settings.
How do I do that with Safari?? Any suggestions?Hi Rick,
It's not a mac problem. I am able to access my router i.p address with safari.
The problem that I have is with the Mac AND my PC. They both cannot access my WEBSITES that are all located in one hosting account using Safari. For example, I can't access www.bullseye-promotions.com using safari or Firefox.
*What I need to figure out:*
it work on my PC with I.E. by selecting the following option: Internet options --> connections -->LAN settings --> and check "automatically detect settings.
How do I do that with Safari?? Any suggestions?
*A better explanation of the problem:*
HERE IS THE CONFUSING PART... I can access my websites through a linksys wireless router outside my home. The problem occurs only in my home. I bought a new linksys router but the same problem remains.
Even when I hardwired through the linksys, I still can't access my websites that are hosted in that particular shared hosting account, except with I.E.
sometime I gain temporary access but then I loose it again. I think the linksys support guy told me it's about linksys giving the right public I.P address, or something like that. -
Can not access a website but everyone else is doing well and the old computer with the same internet coming in on that side. side is www.miun.se
You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from this 'forget' unless you have a backup of the involved files.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again. -
Can connect to WLAN, but can't access any web site...
I have a Nokia E61 that I have configured to access my wirless home network (Linksys). I use personal WPA security, and my SSID is hidden. I loaded the proper settings into an access point setting and when I go to Web, the phone shows that it connects to my Linksys router, but the web page never loads. I eventually get a time out error. If I connect to the same website using GPRS, it loads without any problem.
Any ideas?Thanks for the reply!
I have looked at my RV082's firewall setup, but don't see anything out of the ordinary. I even disabled the firewall, but it didn't seem to make any difference. What did you have in mind that I should check?
I get the following error on the E61 when I try to access an Internet website: "Web: Connection Time Out". It takes about a minute or two for the E61 to generate that error.
Regarding the RV082's ability to assign devices to the right subnet, I have three other PCs on my network (2x Windows XP, 1x Windows 98SE), and they have always connected the first time and every time with no issue. How would I check which subnet the RV082 is assigning to the phone? On a PC, I usually do an "ipconfig /all" at the command line and see what's assigned. Is there an equivalent command for the E61 that I could enter while I'm connected?
If I remove the RV082 and plug my WAP54G directly into my cable modem, then my E61 can access the Internet. So it's definitely an incompatiblity with the settings in the RV082 and the E61. But before I/we blame the RV082, I have more or less the same problem at my employer's office: I can connect to the office network, but can't access any sites outside the company network. The only difference is the E61's error message: at work I get a "no gateway response" error within a few seconds. It's a company with around 200 employees at that site, and we're certainly not using an RV082 in the office. I have not tried to call Linksys support yet because in fairness to them, they won't know jack s*** about the E61 and how to configure/check the settings.
Is there something about the DNS settings in the E61 that I'm setting incorrectly? I have them set to Automatic in both IPv4 and IPv6 settings, which is how my PCs are setup at home and what my IT guy at work tells me should be OK.
Thanks in advance for any more advice!
BTW, I'm no big fan of Linkys either, but I've had zero problems with my Linksys products. Also, when I have had to contact Linksys for help with a setup, they have always eventually come through and solved the problem. I've tried contacting Nokia and can't even get a live person that can do anything (the E61 isn't supported by Nokia USA, and the UK phone number they gave me was just a recording). If anything, I'm ready to hurl my E61 through the window right now as I've spent way too many hours trying to get this thing to work.
hk -
Can't access any bbc pages or iplayer on imac
All of a sudden i can't access any bbc websites or iplayer on my imac (os 10.6.8) although I can on my macbookpro and iphone both using the same BT wireless router. Other than the BBC I can access all other websites.
I've attempted the following to fixit - (all to no avail):
1. cleared browser cache
2. reset router
3. reset both Firefox and Safari to default
4. contacted BT tech help who advised me to contact either apple, the bbc or their own broadband tech experts (for £10 a month even though they were not sure they could help either)
5. added open DNS server numbers ( i currently have the following 195.95.16.109 142.54.177.158 192.168.1.254 208.67.222.222 208.67.220.220)
6. tried bbc.com
Any ideas or solutions much appreciated!mitsie wrote:
I hope someone will chime in with a solution soon.
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which iMac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
CLICKY CLICK-----> Help us to help you on these forums
***This will help in providing you with the proper and/or correct solutions.***
=====================
For the record, I am in the US & not having problem using the BBC website. Problem may be European? Noticed the OP who started this post & yourself reside outside the US. -
Can't access 1 website - no solution found
Because of this issue, I have uninstalled & re-installed Firefox from the genuine download site, so I have the latest version. I can access any website (that I have tried) from Firefox, except the following website: http://members.amazingacademy.com. I can access this site from other browsers. I have contacted the website and they have advised me that they are not having any other reports of problems from other members using Firefox. I have added Firefox to my firewall & restarted my computer. I tried to add it to Malwarebytes, but cannot, since I have the free version, so I don't know if this may be the problem. I don't see any way to add safe websites to Microsoft Security Essentials. Please help! I hate Chrome & IE!
Hello,
Try clearing your cookies and cache and then try signing in again.
* History (or [[Image: New Fx Menu]] > History) > Clear Recent History
Or:
"Clear the Cache":
* Tools (or [[Image: New Fx Menu]] > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools (or [[Image: New Fx Menu]] > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
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