Can't access Apple account

About a week ago I tired to go into my apple account to update apps on my iPhone, told me invalid password, tried it a few times, knowing I was doing it correctly and still got same message. Went onto my MacBook and tried to log into the iTunes store from iTunes, same problem. Went to forgotten password link, didn't email me anything and so tried to do the other option and enter personal details and it couldn't find any of my details. It is as if my account has been deleted. I have managed to log in using an old apple account I have used which didn't have any banking details attached etc.
My problem is I cannot update my existing apps on my iPhone or my iPad and I cannot access a series pass I bought with my account and still have episodes to download.
Has my account been hacked or deleted or disabled? Am not getting any messages  re the later just cannot find my account details.
I have emailed iTunes support three times now with no answer when they say it should oly take 24 hours.
I am at a loss as can't find a phone number to contact them with regards to this issue and really want my account back so I can update the apps I have paid for.
Any ideas?

Download the Apple Store app. That might help. I don't know anything else that will help.

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    Process:         loginwindow [2440]
    Path:            /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow
    Identifier:      loginwindow
    Version:         ??? (???)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [1]
    Date/Time:       2011-06-14 21:11:42.629 +0200
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    Report Version:  6
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation          0x0000000102095de0 CFDataGetBytePtr + 80
    1   ...ple.CoreServices.OSServices    0x0000000102d43c7d SFLRemoteEntry::SFLRemoteEntry(__CFString const*, __CFString const*, char const*, unsigned int, int, unsigned int*, unsigned char*) + 1217
    2   ...ple.CoreServices.OSServices    0x0000000102d43532 _SFLGetCustomFileListInternal + 316
    3   ...ple.CoreServices.OSServices    0x0000000102d4e209 _SFLGetRestrictedCustomFileList + 112
    4   com.apple.LaunchServices          0x0000000102f7d44a LSSharedFileListCreate + 981
    5   com.apple.LaunchServices          0x0000000102fa7ce1 _LSGetRecentItemsSharedList(short, unsigned int**) + 103
    6   com.apple.LaunchServices          0x0000000102faa474 _LSRecentsInit + 38
    7   com.apple.loginwindow             0x00000001000100f0 0x100000000 + 65776
    8   com.apple.loginwindow             0x000000010000d41a 0x100000000 + 54298
    9   com.apple.Foundation              0x000000010169e32f __NSThreadPerformPerform + 219
    10  com.apple.CoreFoundation          0x00000001020c5401 __CFRunLoopDoSources0 + 1361
    11  com.apple.CoreFoundation          0x00000001020c35f9 __CFRunLoopRun + 873
    12  com.apple.CoreFoundation          0x00000001020c2dbf CFRunLoopRunSpecific + 575
    13  com.apple.HIToolbox               0x0000000105ce17ee RunCurrentEventLoopInMode + 333
    14  com.apple.HIToolbox               0x0000000105ce15f3 ReceiveNextEventCommon + 310
    15  com.apple.HIToolbox               0x0000000105ce14ac BlockUntilNextEventMatchingListInMode + 59
    16  com.apple.AppKit                  0x00000001006cee64 _DPSNextEvent + 718
    17  com.apple.AppKit                  0x00000001006ce7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    18  com.apple.AppKit                  0x000000010069448b -[NSApplication run] + 395
    19  com.apple.loginwindow             0x0000000100004b1a 0x100000000 + 19226
    20  com.apple.loginwindow             0x0000000100004584 0x100000000 + 17796
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                 0x0000000101d7212a kevent + 10
    1   libSystem.B.dylib                 0x0000000101d73ffd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                 0x0000000101d73cd4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                 0x0000000101d737fe _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                 0x0000000101d73128 _pthread_wqthread + 353
    5   libSystem.B.dylib                 0x0000000101d72fc5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                 0x0000000101d72f4a __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x0000000101d7335c _pthread_wqthread + 917
    2   libSystem.B.dylib                 0x0000000101d72fc5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000400  rbx: 0x0000000000000000  rcx: 0x0000000101f26630  rdx: 0x0000000000000013
      rdi: 0x0000000000000000  rsi: 0x0000000108000000  rbp: 0x00007fff5fbfe030  rsp: 0x00007fff5fbfe020
       r8: 0x0000000000000000   r9: 0x00000001080343c0  r10: 0x00000001022b1bdb  r11: 0x0000000102095d90
      r12: 0x0000000000000008  r13: 0x0000000000000001  r14: 0x00007fff5fbfe630  r15: 0x00007fff5fbfe450
      rip: 0x0000000102095de0  rfl: 0x0000000000010283  cr2: 0x0000000000000000
    Binary Images:
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           0x1027d5000 -        0x102b09fff  com.apple.CoreServices.CarbonCore 861.34 (861.34) <B5680539-CB31-6C6D-C0AD-606D4D46E7F5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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           0x10413a000 -        0x104217fff  com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
           0x104226000 -        0x104226ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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