Can't access Apple's support page in FFox; getting a looped pop-up dialogue box.

Hi,
When I try to access Apple's support page, there's a 'Welcome back - do you have the same problem as last time?' dialogue box that I can't get past. No matter what I press (Yes or No), the page refreshes and the box comes back.
I have deleted my cache, and gone through every step I can with Apple support over the phone, but the issue still occurs.
What's the problem?

This may help;
'''[https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history Remove History For One Site]'''
Open the History Manager '''<Control><Shift> H.'''
In the search bar, enter the name of the site.
Right click on one of the listings and select '''Forget About This Site.'''
This should remove all information, including any passwords / settings.

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