Can't access BT cloud

I'm trying to access BT cloud from a web browser but I get the following message
Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.5.1 500 Internal Server ErrorThe server encountered an unexpected condition which prevented it from fulfilling the request.
After replacing hard drive on laptop I need to access BT cloud to get my music back but I just get this error message.
Does anyone know how to fix this?
I can't download the app because due to my laptop having a faulty DVD drive I am unable to get windows back on it so instead had to install Ubuntu using a USB stick.
Solved!
Go to Solution.

You could try web access at https://www.btcloud.bt.com
I'm not sure how convenient it will be if you have lots of stuff. Looks as if it may give you one big zip file, which while not the most convenient shouldn't be too bad.

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