Can't access Firefox it says Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I was in the middle of restoring the default settings on Firefox and it was in the process of cleaning up when my pc crashed. When I restarted I got the above problem. I first tried upgrading Firefox then I uninstalled it and reinstalled it and the problem still persists.
Users/user/AppData/Roaming/Mozilla/Firefox/Profiles contains a file called 2nzoh7re.default-14046642433
I made some screen dumps but can't find a way to include them here. I also can't instal the Troubleshooting Information as it just produces the same persistent error message. I'm currently forced onto I.E. as I can't access Firefox.

The default-1401496208367 profile is currently marked as the default profile (Default=1), so Firefox will search for a folder with this name.
If only the other folder is present then that explains the error message.
The numbers appended are Unix epoch time stamps that show the time/date the folder had been created.
* 1404664242433 = Sun 6 Jul 2014 16:30:42:433 GMT
* 1401496208367 = Sat 31 May 2014 00:30:08:367 GMT
So it looks that the crash didn't finish properly.
Is there an "Old Firefox Data" folder on the desktop?

Similar Messages

When I download and try to install Thunderbird I get the message "Your Thunderbird profile cannot be loaded, it may be missing or inaccessible".

Because of a virus, I redownloaded Thunderbird 24.4.0 and it completed until trying to open Thunderbird when I get the message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I know the profile exists in a "recovered files" folder. I've tried to move it to the current Thunderbird folder but get the same message. I've tried to follow a Mozillazine article but it's too complicated. Is there any online help, such as chat or phone?

I think I have finally figured out how to reply to you. Even though your email says to reply to [email protected], that just goes into dead space.
So to answer your question, the profiles.ini file has in it:
<pre><nowiki>{General}
StartWithLastProfile=1
{Profile0}
Name=default
IsRelative=1
Path=Profiles/ghdigdus.default</nowiki></pre>
Also, I want to mention that there is a Thunderbird folder in C:\ just above the Users folder. It has two profiles in it, one of which is the e00qmtzd.default folder.
Are we getting closer to solving this problem?

Your firefox profile cannot be loaded. it may be missing or inaccessible. Vista

Vista. I tried uninstall and reinstall 3.6.3 and 4 beta 7 with reboot in between.
When I try to start FF 4 beta 7, I still get the message "your firefox profile cannot be loaded. it may be missing or inaccessible"

Use a specific [[Managing profiles|profile]] to test Firefox 4.0b7 and keep your current profile for Firefox 3.6.
Moreover, you use an out-of-date version of Firefox 3.6, [[Updating Firefox|update Firefox 3.6]].

I have been using firefox but since Mac update i am receiving this message: your firefox profile cannot be loaded. it may be missing or inaccessible.

Message trying to open firefox; your firefox profile cannot be loaded. it may be missing or inaccessible

Firefox is already running but is not responding
https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding
Check and tell if its working.

Cannot reacquire firefox. error message reads "your firefox profile cannot be loaded. it may be missing or inaccessible.

I lost Firefox for no apparent reason. I deleted the program and attempted to reinstall and download. Received an error message that read "Your firefox profile cannot be loaded. It may be missing or inaccessible." At the same time, I lost Picasa and all my photos. When I tried to reinstall Picasa, I received the same message about Firefox. Can someone please help. It's driving me nuts.

See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox profile cannot be loaded it may be missing or inaccessible WINDOWS 8

I have a Windows 8 OS running on a PC. I have been using Firefox as my browser for several months. Suddenly, when I try to load Firefox, I get an error message, "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I have uninstalled and reinstalled Firefox version 21.0 twice, and still get the same error message. How do I get to the profile.ini file using Windows 8, and what am I supposed to do when I ever get there?

There are a few steps to try.
First, try resetting Firefox:
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
If this doesn’t solve the problem, trying using the Firefox Profile Manager to remove your old profile and create a new one manually:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
If this still doesn’t work, try deleting the profile.ini file to force Firefox to create a new default profile:
* Make sure that Firefox is closed
* Press Windows key+R to open the Run box
* Type: %APPDATA%\Mozilla\Firefox
* Click “OK”
* Delete the file called “profile.ini”
* Run Firefox again

Uninstalled Firefox & deleted profile folder. Installed new Firefox but box pops up "Your Firefox profile cannot be loaded It may be missing or inaccessible."

I can't reinstall firefox. I deleted the profile folder and uninstalled firefox in hopes of clearing up the cookies from some problems I was having accessing my school course through a website. It seems to be downloaded but won't open up because the profile is missing. Help is appreciated thanks!

If you delete the Firefox profile folder, but leave the profiles.ini file then Firefox will try to access the folder that is marked as "Default=1" in the profiles.ini file and that will cause this error message.
*Mac: ~/Library/Application Support/Firefox/
In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.
*http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X
You do not have to delete the Firefox profile folder if there is a problem with the cookies.
You would only have to delete the cookies.sqlite file that stores the cookies in case clearing the cookies in the normal way isn't working.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Cannot access firefox. Error message "your firefox profile cannot be loaded. It maybe missing or inaccessible"

This ocurred on my Dell Laptop, it seems, after several reset Firefox to Default. My Dell is an Inspriron/8600. I have removed Firefox and reloaded twice. What should Ido next.
Thanks
Bernard Crotty
edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)

Hi Bernard, normally, when doing a Reset, Firefox moves your old profile folder to the desktop (in a folder named Old Firefox Data), creates a new profile folder incorporating some of the data from your old profile, and updates a configuration file with the new profile folder name. It sounds as though this broke down somewhere along the way. Let's see whether it was that third step.
In order to ease the next few steps, please make sure that you can view hidden files and folders. This article has the steps:
* Windows XP: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx
* Newer Windows: http://windows.microsoft.com/en-us/windows/show-hidden-files
To open your Firefox data folder, you can type or paste the following into either the Start menu Run box, Search box, or into the address bar of a Windows Explorer/My Computer window:
%APPDATA%\Mozilla\Firefox
In the folder that loads, you should see a Profiles folder and a file named profiles.ini (it's a text file you can edit with Notepad).
Click into the Profiles folder to see whether you can find a semi-randomly-named folder. If you find it, click into it to confirm that it contains some files and isn't empty. If there is stuff there, let's work with it. Up in the address bar of Windows Explorer, select and copy the semi-random name of the folder, or you can make a note of it somewhere.
Return back up to the Firefox folder. Right-click>Edit the profiles.ini file and it should open in Notepad. You should see something like the following:
[General]
StartWithLastProfile=1
[Profile0]
Name=default
IsRelative=1
Path=Profiles/'''asdf1234.default'''
Default=1
The part of Path after Profiles/ needs to match the name of the folder you copied or noted earlier. Go ahead and fix it and save the file.
Then try to start Firefox again. Any luck?
If the existing profile (post-Reset) is missing completely, or is missing important data, we can grab one of the earlier profile folders from the Old Firefox Data folder on your desktop. For the steps to do that, please see this post: https://support.mozilla.org/questions/1025708#answer-641099

I have downloaded firefox but when i go to open it it says your firefox profile cannot be loaded it may be missing or innaccessible what do i do to fix this?

downloaded firefox 4.0 i completed that then a box popped up saying profile canot be loaded tell me please how to fix this

Did you ever have an older version of Firefox installed in that PC?

I cannot open firefox. i receive an error message instead: " your firefox profile cannot be loaded. It is missing or inaccessible" help

<blockquote>Locking duplicate thread. 
Please continue here: [[/questions/947572]]</blockquote>
after I received the error message, i uninstalled and then re-installed mozilla firefox. my desktop now has a mozilla firefox icon and a separate folder entitled: old firefox data. i tried a solution posted at the site:

Hello poestirs3
press Windows key + R to open the Run box of windows Vista, then type '''%APPDATA%\Mozilla\Firefox''' (or copied from here) and click "'''OK'''" to quickly open the appropriate folder,
then find [http://kb.mozillazine.org/Profiles.ini_file profiles.ini file] (see the screenshot how possible looks like) and rename it (right-click on mouse and select rename) to profiles.iniOLD , then when you start firefox again, a new default profile folder will be created and only a single profile, the new "default", will be listed in the Profile Manager.
This new "default" profile doesn't contain any of the profile data or settings stored in your old "default" profile folder, which still exists but is no longer accessible from the Profile Manager.
Your existing Firefox user profile data, which includes bookmarks, passwords, cookies, preference settings and added extensions, will no longer appear in the new profile but you [http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox can transfer the data from the old profile folder to the new default profile folder].
see also : [https://support.mozilla.org/el/kb/Recovering%20important%20data%20from%20an%20old%20profile#os=win7&browser=fx17 Recovering important data from an old profile]
thank you

Your Firefox Profile cannot be loaded.It may be missing or inaccessable. Have tried all suggestions and cannot find my profile or fix it

I have bee using firefox for many years and seemed to have lost it. I downloaded again about 5 times,have tried all suggestions in the forums nothing worked.The only thing is I tried to recover my Profile default fold and it is missing. What can I do? I miss using firefox and would like you back

Hello All.
I've been using Firefox for a long time with a great pleasure of course. I've got today the same problem as you: my profile can't be loaded, missing or inaccessible. I tried all solutions but it was not OK.
Finally, as yesterday I've played with hiddens files in my home directory, I noticed that my "/home/myuser/.cache" was marked with a little padlock: it was access protected. So I just execute:
'''sudo chown myuser /home/myuser/.cache -R '''
and now Firefox is working fine.
I hope this way will be useful for you
Thanks

Your firefox profile can not be loaded. it may be missing or inaccessible

i just updated my computer, after i did so, firefox wont open, it says your firefox profile can not be loaded, it may be missing or inaccessible. I have read every thread in here, and nothing works. i can't find the profiles.ini folder and i cant create a new profile. what to do now?

A likely cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
*/Users/<user>/Library/Application Support/Firefox/
*http://kb.mozillazine.org/profiles.ini_file
You can use one of these to make Firefox create/use a new default profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile
*Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox

After a new install with old TBird uninstalled."Your Thunderbird profile cannot be loaded. It may be missing or inaccessible" Should have created a NEW profile?

My Windows 7 Ultimate computer received an unauthorized Windows overnight update followed by error messages. Bless Microsoft. To compound the problem there were NO restore dates found and no recent backups. I lost about the last entire year of data including all my many downloads and recent documents, etc.
Like another user, I also had more than a year of Thunderbird emails in my inbox and many other folders. Important to me. Now TBird won't open...at all... and gives me an error message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." OK. So I uninstalled it and REINSTALLED IT, more than once, and still get this same error message after a supposedly successful installation. The error message and then TBird fails to open. Shouldn't it create a new profile with the new install?

No. It's looking for, and finding, profiles.ini but can't find the profile in the location stored in profiles.ini.
Deleting (or moving or renaming) profiles.ini should indeed force it to generate a new profile.
Do these help?
http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared
http://kb.mozillazine.org/Recovering_a_missing_profile

Your Foxfire profile cannot be loaded. It may be missing or inaccessible. How to fix this please? Freshly downloaded Foxfire returns this message instead of opening. Thank you

"Your Foxfire profile cannot be loaded. It may be missing or inaccessible"
This is the third time I have downloaded Foxfire. Each time I get this message, I uninstall and start over.
First two times it opened once, then gave this message.
when I uninstalled and re-loaded today, it wouldn't even open once. What does it mean?

Thanks for reply.. I did look at that page. the message I received is not listed there.
Oh! and I tried to start Foxfire in the safe mode - got the same message.
appreciate your expertise and time. Mary S

I cant open Firefox, when I try I get this message "Your firefox profile can't be loaded, It may be missing or inaccessible". Can you please provide a solution.

I bought a new IMAC Apple pc a month ago and am used to Windows. I am new to MAC software and tried to solve the issue myself by searching online and through your database without success. Can you please help by sending step by step instructions on how to fix the above issue.

Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an old profile (if you have one) to that new profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Can't access Firefox it says Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Similar Messages

Maybe you are looking for