Can't access Gmail. Says: "Verify New Email Address" however I can access it with Google Chrome.
In Firefox I can no longer access my Gmail account. When I click on Gmail from my Google home page it gives me this:
https://accounts.google.com/b/0/UpdateEmail
Verify New Email Address
In order to verify that the new email address associated with your account is correct, we have sent an email message to [email protected] Please follow these steps:
Check your email account associated with the new address.
Open the message from Google that contains the subject line 'Google Accounts: Email Change Verification.'
Visit the verification link provided.
If you're unable to find the email in your inbox, try our troubleshooting steps.
''[e-mail address obfuscated by moderator. please read [[forum rules and guidelines]]]''
Hi,
I've obfuscated your e-mail address to protect your privacy. <br>
Have you tried to clear the cookies for Gmail?
*Click the Firefox button > Options > Privacy > Remove individual cookies > Search for mail.google.com or gmail.com and remove those cookies.
*Restart Firefox and try to load your account again.
Similar Messages
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Hello I am having all of a sudden with my Face Tiime on MacBook Pro. I can't get it to verify my email address with I have always used. For some reason it had me log back in and now won't verify.It's always worked. No one can reach me. It goes straight to my phone instead of my MacBook Pro. Help!!
Any error message?
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Hi my name Abukar I had an old apple ID and I had problem with signing it so I decided to make a new apple ID with a new email address, so how can I link with two apple IDs and how can I get back all my previous apps that I purchased before, I cloud stuff
It is not possible to do that.
Allan -
My daughter changed her password but it has locked her out. It says it is disabled and to try again later. Can her password be sent to her email address? What can we do to get into her IPOD?
http://support.apple.com/kb/HT1212
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Verified new email address on Apple ID, but keep getting asked for password for old address
Months ago, I changed my Apple ID to reflect my new email address. I received and verified the new address and deleted the old one from my Apple ID account page. When I log in, there is no mention of my old address, and my new email address is recorded as the primary one. However whenever I am asked for my Apple ID when I try to change or buy anything, the email address that comes up is my old one. Needless to say no password I enter works, so there are many things that I'm currently unable to do. This is driving me nuts. Any ideas, please?
Did you change the email address used in your existing Apple ID or did you create a new Apple ID with the new email address?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
I got a new email address and I reset the iPod so it already has the new address. I can't seem to change the address on my iPhone5 or iPad. So please help! How do I change the address for my apple ID and icloud on all my devices? I don't want to reset my iPad and phone just to set new email address I can't do updates without the password and I have forgotten my password for my old email address. Please Help! Getting frustarted!
If the old ID ("email address") is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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How do I redirect my iCloud to my new email address that has long since ALREADY been registered as my Apple ID
Settings > iCloud > Delete Account and then log back in with the updated version of your account
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My dad's email has changed, he cannot remember his password under his old itunes email account. Whenever he tries to download apps on his new iphone with his new email address, it is asking for his password for his "old email" account. We created a new itunes account with his new email address, but whenever we try to install an app, it keeps asking for his password and shows his old email address. What is the best way to solve this problem?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
When I push the key of verification in the email which apple has sent to my email address I see this message """
Sorry, we could not process your request"""Hello, ahmadeftekhari.
Thank you for visiting Apple Support Communities.
Try to verify your Apple ID via a web browser on a computer if available. If the link is not active follow the steps in the article below to resend the verification email.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
If you are still experiencing issues you may need to reach out to our account security team to help you with verifying your account.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
I found an old Applie ID on a computer I use infreqently with an old IPod. I do not have the password for this AppleID. When I use the procedure to reset the password, I cannot receive the email as my email address has changed from the original used with the Apple ID. How can I get the reset information sent to my current email addres so I can establish a new passwod for this Applie ID?
FR Tecmobility is wrong, sure he means well but what he suggests will not work - signing out of iTunes Store and back in will have no effect on iCloud. Try the steps at iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
You may need to contact apple tech support if none of the password change methods work for you. Ask for Account Security. They will need to verify identity, to ensure you are who you claim to be. If that goes well, they can send a password rest e-mail to any e-mail you desigate, so make sure it is one you can access. Then reset the password. Then you can delete the iCloud account (needs the password to turn off find My Phone/Activation lock)
keep data on phone, then sign in with your desired apple ID. Good luck. hope you get this sorted out. -
what can i do?? how can they send me the email to confirm tthe new email if i cant access to my acount?
Have you already checked your spam folder? (Sometimes the conformation email gets clarified as spam.) If you did not receive anything then just sign in to your Apple ID at http://appleid.apple.com and you'll find that on that page, it's said to verify your email account, which is what it's attached to your Apple ID. Click the verify button and then check your inbox of your primary email address.
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I can't accsess my apps on my new iphone because it keeps coming up with my old email address and i cant edit it???
Hey arnwrkr,
Thanks for the question. It sounds like you wish to change the email address associated with your Apple ID, however the address you wish to use is already in use as your rescue email address. To accomplish your goal, we’ll need to first remove your rescue email address:
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620
Next, you can change your Apple ID to new this email address:
Change your Apple ID
http://support.apple.com/kb/HT5621
And finally, be sure to update the features and services that you use with your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M. -
I changed my apple id on my iphone and macbook but now I cannot get my iphone to accept it when I go into icloud after deleting an OLD apple id.
It is not possible to do that.
Allan -
I have a new email address. I am trying to send photos from my imac using iphoto. The old email address is not active. How can I
change it to my new email address to send iphotos?Welcome to the Apple Community.
First change it with Apple, Start here, change your country if necessary and go to manage your account
Then change it on your device. In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again. -
What should i do if my new email address is already been used for an apple ID?
I have updated my itunes account with my new email address and I obviously want any further emails from apple or itunes to be sent to my new email address but I can't add my new email address s my primary email address as I'm getting a message to say "the email address you entered is already being used for an apple account. If it is yours, you can cancel and sign in using that apple account".
Apple ID disabled
http://support.apple.com/kb/TS2446
If you still have problem, contact iTunes Support
https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: Diavonex
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