Can't access HELP in Photoshop CS5

When I click on Help in Photoshop CS5 (installed yesterday), I recieve a popup message from Adobe Community Help saying "The requested page requires an Internet connection," and I cannot do anything with the Help screen.
I have an Internet connection. In fact, if I open my Photoshop CS4 program, I can access the Community Help, it opens IE to the online help page for Photoshop CS4, where in the lower right-hand corner there is a yellow box with a link to CS5 help which if I click on it produces the Photoshop CS5 Help page.
So why can't I access HELP from CS5 Photoshop directly,and how do I tell CS5 that I have an Internet connection.
As a side note, this is also a problem with Illustrator CS5.

The problem is solved.
I went and found the executable for Community Help. It is Adobe Help.exe. I then ran it and received the following message: To access or download help, connect to the Internet or deselect “Display Local Help Contents only” in Preferences.
Well, I could not find any such thing in Photoshop preferences. It then dawned on me that I should be looking in the preferences of Community Help. And there it was—the option to display local content only. However, it was set to no, so I should be seeing help from the Internet.
That is when the previous remark about the firewall came back to me, and I realized that what was needed was to open the firewall for Adobe Help.exe and not for Photoshop.
Thanks for your assistance

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The program loads.
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Operating System: Windows 7 64-bit
Version: 6.1
System architecture: Intel CPU Family:6, Model:15, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3
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Free memory: 918 MB
Memory available to Photoshop: 1583 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
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OpenGL Drawing Mode: Basic
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OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: Quadro NVS 285/PCI/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
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Video Card: NVIDIA Quadro NVS 285
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Driver Date: 20100709000000.000000-000
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Log Name:      Application
Source:        Application Error
Date:          12/18/2010 9:18:40 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Edgar3-System
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Faulting process id: 0xc0c
Faulting application start time: 0x01cb9f3c044e1bbf
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 700329c9-0b2f-11e0-a02f-0019b91fe5e3
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-12-19T05:18:40.000000000Z" />
    <EventRecordID>2482</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Edgar3-System</Computer>
    <Security />
</System>
<EventData>
    <Data>Photoshop.exe</Data>
    <Data>12.0.0.0</Data>
    <Data>4bbc5b10</Data>
    <Data>nvoglv64.DLL</Data>
    <Data>8.17.12.5981</Data>
    <Data>4c9fda36</Data>
    <Data>c0000005</Data>
    <Data>000000000075140e</Data>
    <Data>c0c</Data>
    <Data>01cb9f3c044e1bbf</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe</Data>
    <Data>C:\Windows\system32\nvoglv64.DLL</Data>
    <Data>700329c9-0b2f-11e0-a02f-0019b91fe5e3</Data>
</EventData>
</Event>

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